Sheraton Makkah Jabal Al Kaaba Hotel

A modern restaurant with blue seating, marble flooring, and contemporary lighting fixtures. - Sheraton Makkah Jabal Al Kaaba Hotel (Makkah)

An outdoor seating area with wooden tables and chairs, a decorative wall with geometric patterns, and a view of a rocky landscape. - Sheraton Makkah Jabal Al Kaaba Hotel (Makkah)

View from room - Sheraton Makkah Jabal Al Kaaba Hotel (Makkah)

Excellent

Steps from Haram, calm in-between

In the Jabal Al Kaaba district, the hotel keeps things a touch quieter while staying close to the energy of Masjid al-Haram. Rooms are designed for a calm, serene feel, and some accommodations offer partial views of the new Haram expansion. When it is time to eat, Asia Restaurant brings all-day Southeast Asian and subcontinent favorites to the table.

Direct pedestrian bridge access
Walk to Masjid Al Haram via the hotel’s air-conditioned private bridge.
Dining from morning to night
Al Firdous serves international, Gulf, and Levantine dishes all day.
Family-friendly Kids Club
Complimentary activities keep younger travelers happily busy on-site.

$182 nightly

Nov 11 - Nov 12

Total with taxes and fees

Amenities

Coziest break at the Chocolate Lounge.
Premium chocolates, hot chocolate, plus custom cakes.
Club Lounge on the 12th floor.
Massage chairs and computer access in Club Lounge.
In-room massage services and spa treatments.
Easy reach of Makkah Haramain rail station.

These property details are summarized by AI

Room options

Check availability for these dates

Tonight

Oct 15 - Oct 16

Tomorrow

Oct 16 - Oct 17

All rooms

2 beds

3+ beds

1 bed

Showing 13 of 13 rooms

A hotel room with two beds, a desk, a TV, and a seating area.

Traditional Room, 2 Twin Beds, Smoking

Wonderful

City view
248 sq ft
1 bedroom
Sleeps 2
2 Twin Beds
Free wired internet

A hotel room with two beds, a desk with a TV, a chair, and a view of a mountainous landscape.

Traditional Room, 3 Twin Beds, Smoking

Exceptional

City view
291 sq ft
1 bedroom
Sleeps 3
3 Twin Beds
Free wired internet

A modern hotel lobby with a seating area, a dining setup, and a buffet.

Superior Room, 1 Double Bed (Executive Level)

Very good

City view
248 sq ft
1 bedroom
Sleeps 2
1 Double Bed
Free wired internet

A hotel room with a sofa, armchair, desk, and a painting on the wall.

Junior Suite, 1 Bedroom, Smoking

Exceptional

City view
463 sq ft
1 bedroom
Sleeps 2
2 Twin Beds
Free wired internet

A hotel room with a bed, a desk with a TV, a sofa, and a dining table with chairs.

Deluxe Suite, 1 Bedroom, Smoking

City view
635 sq ft
1 bedroom
Sleeps 3
3 Twin Beds
Free wired internet

A modern hotel room with a large window, a blue sofa, a round coffee table, and a chandelier.

Suite, 2 Twin Beds, Smoking, Tower

City view
872 sq ft
1 bedroom
Sleeps 2
2 Twin Beds
Free wired internet

A conference room with a wooden table, six upholstered chairs, a large abstract painting, and blue padded walls.

Suite, 1 Double Bed, Smoking, Tower

City view
1237 sq ft
1 bedroom
Sleeps 4
1 Double Bed
Free wired internet

A modern hotel room with a blue sofa, beige armchairs, a round coffee table, and a chandelier.

Suite, 1 Double Bed, Smoking, Tower

City view
1883 sq ft
1 bedroom
Sleeps 6
1 Double Bed
Free wired internet

A hotel room with a large window, a sofa, a desk, a chair, and a small table.

Executive Suite, 1 Bedroom, Smoking

Exceptional

City view
732 sq ft
1 bedroom
Sleeps 3
3 Twin Beds
Free wired internet

Suite, 2 Twin Beds, Smoking, Tower

City view
871 sq ft
1 bedroom
Sleeps 2
2 Twin Beds
Free wired internet

Superior Suite, 1 Bedroom

Exceptional

City view
463 sq ft
1 bedroom
Sleeps 2
2 Large Twin Beds
Free wired internet

A hotel room with a bed, a desk with a chair, a TV, a mirror, and a window with curtains.

Traditional Room, 2 Twin Beds, Smoking

City view
248 sq ft
1 bedroom
Sleeps 2
2 Twin Beds
Free wired internet

Superior Room, 2 Twin Beds

City view
248 sq ft
1 bedroom
Sleeps 2
2 Twin Beds
Free wired internet

Similar properties

A spacious lobby with a high ceiling, a central atrium, and red seating areas.

Parking available
Free WiFi
Restaurant
Air conditioning

$129 nightly

Oct 17 - Oct 18

Total with taxes and fees

Compare similar properties

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About the neighborhood

Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Makkah, Eastern Province, 24231

What's nearby

Great Mosque of Makkah - 2 min walk - 0.2 km
King Fahad Gate - 10 min walk - 0.9 km
The Clock Towers - 11 min walk - 1.0 km
Souk Al-Khalil - 11 min walk - 1.0 km
Kaaba - 13 min walk - 1.1 km

Getting around

King Abdulaziz Intl. Airport (JED) - 71 min drive
Makkah Station - 10 min drive

Restaurants

‪Zamzam Cafe | زمزم كافيه - ‬9 min walk
‪ARCHI - ‬13 min walk
‪AlTayebat restaurant interContinental | مطعم الطيبات انتركونتيننتال - ‬8 min walk
‪Executive Lounge - ‬15 min walk
‪ALBAIK | البيك - ‬9 min walk

About this property

Sheraton Makkah Jabal Al Kaaba Hotel

Sheraton Makkah Jabal Al Kaaba Hotel features a free kids' club and puts you within a 10-minute walk of Great Mosque of Makkah. Guests can indulge in massages, and Chocolate Lounge, one of 2 restaurants, serves local and international cuisine. Also, Kaaba and The Clock Towers are within a 15-minute walk. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

- 412 rooms
- Arranged over 29 floors

Arriving/Leaving

- Check-in start time: 4 PM; Check-in end time: 5 PM
- Minimum check-in age: 17
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 17
- Couples wishing to share a room must provide proof of marriage

Children

- Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- Free children's club

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free WiFi (speed: 25+ Mbps) and wired internet access in rooms

Parking

- No onsite parking

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Coffee shop
24-hour room service

Traveling with children

Children stay free (see details)
Free children's club
Playground
Children's menu
Children's games
Toys
Cabinet locks
Outlet covers
Stroller

Working away

Business center
Meeting room
Computer station
Conference space (161 square feet)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff

Facilities

1 building/tower
Built in 2015
Safe-deposit box at front desk
Library
Spa services
Massage/treatment rooms
Locally sourced food is prioritized
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local culture & ecosystem education
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Banquet hall

Accessibility

Braille/raised signage
Elevator
Elevator door width (inches): 59
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 38
Wheelchair-accessible spa
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in hallways
Hallway handrail height (inches): 31
Handrails in stairways
Stairway handrail height (inches): 30
Front entrance ramp
Wheelchairs available on site
Magnifying mirror
Height-adjustable showerhead
Grab bar near toilet
Transfer shower
Lever door handles
Area rugs in room
Smooth flooring in public areas
Thin carpet in room
Tile flooring in public areas
Tile flooring in room

Room amenities

Be entertained

40-inch LED TV
Premium cable channels

Home comfort

Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board

Sleep well

Pillow menu
Blackout drapes/curtains
Turndown service
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)

What to enjoy

In-room massage
Individually furnished and decorated

Freshen up

Shower only
Bidet
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper

Stay connected

Office
Free WiFi (speed of 25+ Mbps) and free wired internet
Phone
Computer monitor
Desk chair
Electrical adapters/chargers

Food and drink

Meal delivery service
Mini-fridge
Free bottled water
Paper towels

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Bulk dispenser for toiletries
Energy-saving switches
Composting
Water-efficient showers only
Water-efficient toilets only
Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.

Dining

Chocolate Lounge - This café specializes in local and international cuisine. Open daily.

Asia Restaurant - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Al Firdous Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

Sustainability Certifications

This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately SAR 86.5 for adults and SAR 43.25 for children

Children & extra beds

Rollaway beds are available for SAR 120.0 per day

Pool, spa, & gym (if applicable)

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number 10002512

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Also known as

Sheraton Makkah Jabal Al Kaaba Hotel Mecca

Sheraton Makkah Jabal Al Kaaba Mecca

Sheraton Makkah Jabal Al Kaaba

Sheraton Makkah Jabal Al Kaab

Sheraton Makkah Jabal Al Kaaba

Sheraton Makkah Jabal Al Kaaba Hotel Hotel

Sheraton Makkah Jabal Al Kaaba Hotel Makkah

Sheraton Makkah Jabal Al Kaaba Hotel Hotel Makkah

Frequently asked questions

Does Sheraton Makkah Jabal Al Kaaba Hotel offer free cancellation for a full refund?

Yes, Sheraton Makkah Jabal Al Kaaba Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sheraton Makkah Jabal Al Kaaba Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sheraton Makkah Jabal Al Kaaba Hotel?

Sorry, there's no onsite parking at Sheraton Makkah Jabal Al Kaaba Hotel.

What are the check-in and check-out times at Sheraton Makkah Jabal Al Kaaba Hotel?

Check-in start time: 4 PM; Check-in end time: 5 PM. Check-out time is noon.

What is there to do at Sheraton Makkah Jabal Al Kaaba Hotel and nearby?

Sheraton Makkah Jabal Al Kaaba Hotel has spa services.

Are there restaurants at or near Sheraton Makkah Jabal Al Kaaba Hotel?

Yes, there are 2 onsite restaurants, featuring local and international cuisine.

What's the area around Sheraton Makkah Jabal Al Kaaba Hotel like?

Sheraton Makkah Jabal Al Kaaba Hotel is in Makkah City Center, a short 9-minute walk from Great Mosque of Makkah and 12 minutes' walk from Kaaba.

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Sheraton Makkah Jabal Al Kaaba Hotel Reviews

8.6

Excellent

9.0

Cleanliness

6.8

Location

8.8

Staff & service

8.8

Property conditions & facilities

What guests liked

Breakfast was a highlight with a wide selection available and excellent service. (12 reviews)
The food was delicious and varied, with freshly prepared options available. (3 reviews)

From real guest reviews summarized by AI.

Report

Popular mentions

Service staff

Room

Location

Breakfast

Walking

Bridges

Lobby

Jan 23, 2026

Oct 30, 2023

Feb 3, 2025

Excellent

Close to the HARAM , GREAT STAFF.

Verified review

10/10 Exceptional

Ramadan

Dec 17, 2025

My stay at Sheraton was truly enjoyable. The hotel is comfortable, well maintained, and very convenient, making it easy to relax from the moment you arrive. What really makes Sheraton stand out, however, is the exceptional staff. Their professionalism and genuine, client-focused service made a real difference throughout my stay. A special shout-out to the front desk and lounge teams, especially Nashwa and Safaa, whose warmth, attentiveness, and care went above and beyond. They made me feel welcomed and well looked after at every interaction. I would happily recommend this hotel and look forward to staying again.

Verified review

10/10 Exceptional

ibrahim

Jul 29, 2024

Staff were welcoming, helpful, and friendly Clean Room, Comfortable and well-equipped 5 -7 mins to walk for Haram highly recommend this place.

Sheraton Makkah Jabal Al Kaaba Hotel

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Photo gallery for Sheraton Makkah Jabal Al Kaaba Hotel

Reviews

Steps from Haram, calm in-between

Direct pedestrian bridge access

Dining from morning to night

Family-friendly Kids Club

Amenities

Room options

Check availability for these dates

View all photos for Traditional Room, 2 Twin Beds, Smoking

Traditional Room, 2 Twin Beds, Smoking

View all photos for Traditional Room, 3 Twin Beds, Smoking

Traditional Room, 3 Twin Beds, Smoking

View all photos for Superior Room, 1 Double Bed (Executive Level)

Superior Room, 1 Double Bed (Executive Level)

View all photos for Junior Suite, 1 Bedroom, Smoking

Junior Suite, 1 Bedroom, Smoking

View all photos for Deluxe Suite, 1 Bedroom, Smoking

Deluxe Suite, 1 Bedroom, Smoking

View all photos for Suite, 2 Twin Beds, Smoking, Tower

Suite, 2 Twin Beds, Smoking, Tower

View all photos for Suite, 1 Double Bed, Smoking, Tower

Suite, 1 Double Bed, Smoking, Tower

View all photos for Suite, 1 Double Bed, Smoking, Tower

Suite, 1 Double Bed, Smoking, Tower

View all photos for Executive Suite, 1 Bedroom, Smoking

Executive Suite, 1 Bedroom, Smoking

View all photos for Suite, 2 Twin Beds, Smoking, Tower

Suite, 2 Twin Beds, Smoking, Tower

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

View all photos for Traditional Room, 2 Twin Beds, Smoking

Traditional Room, 2 Twin Beds, Smoking

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Sheraton Makkah Jabal Al Kaaba Hotel

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Internet

Parking

Other information

Property amenities

Food and drink

Traveling with children

Working away

Services

Facilities

Accessibility

Room amenities

Be entertained

Home comfort

Sleep well

What to enjoy

Freshen up

Stay connected

Food and drink

More

Special features

Spa

Dining

Awards and affiliations

Fees & policies

Optional extras

Children & extra beds

Pool, spa, & gym (if applicable)

Policies