10/10 Exceptional
22 Jan 2018
Amazingly inexpensive for a condo close to slopes
Drive to ski areas (such as Breckenridge) was around 15 minutes, but the price was certainly right. This was a truly affordable condo. However, the check-in process went completekly awry for my particular case. Upon booking, 5 pages of details via Orbitz (and supposedly managed by RED AWNING) indicated that this is a HOTEL and that Check-in was facile (strongly suggesting that there was a Front Desk).
Upon arriving at the "Hotel" condo front door, discovered that this is a building with no front desk or any desk. Turns out the actual building managing company (Sky Run) had supposedly emailed me check-in instructions.....but as I was not anticipating receiving any further correspondence per original booking details, I did not actually ever Open that particular e-mail. This lead to several hours on the phone, connecting the link between Orbitz -Red Awning -Sky Run. Red Awning phone calls went largely unreturned....they were in fact hardly at all helpful....Sky Run personnel were also largely insensitive to my situation, and not at all apologetic.
So in concusion, the condo was quite delightful, but the Checking In process in my instance was completely totally messed up.... Only after investing around 3 hours of my time on the phone, did I actually get to stay in the room that I had Prepaid for.
Verified traveller
3-night trip