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Hotel Bel Ami Hanoi

Photo gallery for Hotel Bel Ami Hanoi

Deluxe Double Room, City View | View from room
Deluxe Twin Room, City View | View from room
Minibar, in-room safe, desk, rollaway beds
Deluxe Classic Double Room | Minibar, in-room safe, desk, rollaway beds
Deluxe Twin Room, City View | Minibar, in-room safe, desk, rollaway beds

Overview of Hotel Bel Ami Hanoi

Hotel Bel Ami Hanoi

3.0 star property
3-star hotel with restaurant, near Hoan Kiem Lake

11 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Restaurant
Map
244 Hang Bong Street, Hoan Kiem District, Hanoi, 100000

Room options

About this area

What's nearby

  • In Hoan Kiem
  • Hoan Kiem Lake - 16 min walk
  • St. Joseph's Cathedral - 8 min drive
  • Hanoi Old City Gate - 8 min drive
  • Hanoi Opera House - 9 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive
  • Hanoi Railway Station - 6 min walk
  • Hanoi Giap Bat Station - 17 min drive
  • Hanoi Long Bien Station - 23 min walk
  • Airport shuttle (surcharge)

Restaurants

  • The Red Train Hanoi - 2 min walk
  • Railwaystation Bar - 2 min walk
  • Hưng Phát - 2 min walk
  • Xofa - 2 min walk
  • Brother's Cafe - 3 min walk

About this property

Hotel Bel Ami Hanoi

Hotel Bel Ami Hanoi puts you a short five-minute drive from Hoan Kiem Lake.

Languages

English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age – 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift

Languages

  • English
  • French
  • Vietnamese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 460000 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for VND 187000.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment and guests are provided with hand sanitiser.

Policies

This property accepts credit cards.

Also known as

Hotel Bel Ami Hanoi Hotel
Hotel Bel Ami Hanoi Hanoi
Hotel Bel Ami Hanoi Hotel Hanoi

Frequently asked questions

Does Hotel Bel Ami Hanoi offer free cancellation for a full refund?
Yes, Hotel Bel Ami Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Bel Ami Hanoi?
As of 27 January 2023, prices found for a 1-night stay for 2 adults at Hotel Bel Ami Hanoi on 27 February 2023 start from €22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Bel Ami Hanoi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Bel Ami Hanoi?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Bel Ami Hanoi?
Sorry, there's no on-site parking at Hotel Bel Ami Hanoi.
Is an airport shuttle service offered by Hotel Bel Ami Hanoi?
Yes, an airport shuttle is available. The charge is VND 460000 per vehicle one way.
What are the check-in and check-out times at Hotel Bel Ami Hanoi?
You can check in starting at 2 PM. Check-out time is noon.
Are there restaurants at or near Hotel Bel Ami Hanoi?
Yes, there's an on-site restaurant. Nearby restaurants include D'Lions Restaurant (3-min walk), Mr. Dakgalbi (4-min walk) and Quan An Ngon (4-min walk).
What's the area around Hotel Bel Ami Hanoi like?
Hotel Bel Ami Hanoi is a short 6-minute walk from Hanoi Railway Station and 16 minutes' walk from Hoan Kiem Lake.

Reviews

5.0

5.6/10

Cleanliness

5.5/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Fair

Cost Effective and Good Room Condition
+: Good and new room condition, wood flooring, and relatively spacious, enthusiastic staff -: City view room is noisy due to facing a main street, no room door sign, only that one and only receptionist able to communicate in English P/s: This should be rated as 1 star instead of 3 stars hotel. And, if the receptionist decided or being instructed to retain the guest's passport upon check in, THEY MUST REMEMBER to return it during check out! Rather than expecting the guest would remember to ask for it, after a 4 nights stay, woke up at 7am rushing to the airport and realized that the passport is not in his travel pouch! A $400 lesson.
CH, 4-night trip
Verified Expedia guest review

2/10 Poor

Not a female friendly hotel. Stay away!!
Staff is incredibly unprofessional. Stayed here a couple days. I will Never will go back. One evening a male staff member greeted us in the lobby shirtless. Another male staff came to our room to fix the TV. He unplugged the electronics a said he need to wait 10 minutes. Then SAT IN THE BED next to my girlfriend and started asking her question like old old she was...STAY AWAY.
Verified Hotels.com guest review

4/10 Fair

Maurice, 7-night romance trip
Verified Hotels.com guest review

6/10 Good

Air con not working initially, shower was lukewarm
1-night romance trip
Verified Hotels.com guest review

2/10 Poor

The Hotel is not open yet
I have booked this hotel for one night. However, there's no indication that the hotel was still under renovation until I arrive the city. The hotel staff has arranged another accommodation on that day. It is recommended that Expedia check comprehensively before allowing any accommodation to be listed.
HY, 1-night trip
Verified Expedia guest review

4/10 Fair

난 재 방문의사 없습니다.
1-night trip
Verified Hotels.com guest review

6/10 Good

Minh, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Minh, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Au top!!!
L'hotel est tres beau, quand je suis rentrée dans la chambre j'ai dit wuahhh, trop beau!!! La salle de bain est vitrée et on voit tout mais on peut descendre un rideau pour etre discret et ca donne un charme fou à la chambre. Tres bien decorée et propre pour un hotel en Asie. Le staff est absolument gentil, souriant et serviable. Si je repasse par Hanoi les prochains jours je reviens ici certainement! Il est tres bien situé. Vraiment top je le recommande.
Verified Hotels.com guest review

6/10 Good

not satisfied
We had 2 person who booked double bed 3 days before arrival but when we checked in, receptionist couldn't find booking. They found our it after 30 minutes later but double bed was not available then they assigned twin bed for us. We was unhappy but still stayed with them. At night, we took a shower but shampoo was not available. We called reception and they said that "we are new hotel so shampoo is not available". So disappointed.
Giao, 2-night trip
Verified Expedia guest review