DO NOT BOOK THIS HOTEL if you want a guarantee that what you paid for will be what you get!
I had booked and paid for this hotel 2 months in advance of our stay. However, on arrival we were told they had no rooms in the hotel and they placed us in an apartment room in another building attached to the hotel.
This building was disgusting, falling apart and full of bugs. This is the first time I have ever left a bad review. I have visited 67 countries and nothing has been as bad as the Alexandar Square Apartments, in which the hotel placed us.
The stairway to the room had mould, peeling paint, crumbling plaster, broken glass panels, trailing wires, poor lighting and no working lift after the 3rd floor (leaving us to lug heavy suitcases up 2 flights of stairs). The room was in need of refurbishment and full of bugs.
The next morning we asked to be moved and enquired what had happened to the room in the hotel that we had paid for. We were told it had been given to someone else and we were lucky to get any room as the weekend was busy and they had turned away lots of people walking off the streets searching for accommodation, ignoring the fact that we had already booked and paid for a hotel room we had not received.
That night I was badly bitten. Close to tears I went back down to reception and a third time demanded to be moved. This time they moved us to a hotel opposite but didn't offer any form of refund.