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New Gate Apartment

Photo gallery for New Gate Apartment

Studio, City View | Desk, free WiFi
Studio, Garden View | Desk, free WiFi
Studio, City View | Living area | LCD TV
Studio, Garden View | Desk, free WiFi
Studio, City View | Desk, free WiFi

Overview of New Gate Apartment

Entire apartment

New Gate Apartment

2.0 star property
Within easy reach of Hoan Kiem Lake

8.4/10 Very good

13 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Kitchenette
  • Air conditioning
  • Refrigerator
37 Pho Duc Chinh, Hanoi, 1000
Main amenities
  • 6 apartments
  • Airport shuttle
  • Air conditioning
Feel at home
  • Sofa bed
  • Kitchenette
  • Private bathroom
  • Television
  • Lift
  • Limited housekeeping

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About this area

What's nearby

  • In Ba Dinh
  • Hoan Kiem Lake - 29 min walk
  • Hanoi Old City Gate - 9 min drive
  • St. Joseph's Cathedral - 15 min drive
  • Hanoi Opera House - 14 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 35 min drive
  • Hanoi Railway Station - 11 min drive
  • Hanoi Long Bien Station - 20 min walk
  • Hanoi Gia Lam Station - 22 min drive
  • Airport shuttle (surcharge)


  • Summit Lounge - 3 min walk
  • The Coffee Bean & Tea Leaf - 4 min walk
  • Cafe Duy Trí - 5 min walk
  • Aummee Vegeterian Restaurant - 6 min walk
  • Phở cuốn - 6 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

New Gate Apartment

New Gate Apartment puts you within a 15-minute drive of Hoan Kiem Lake. Apartments feature bonuses such as kitchenettes and sofa beds, along with LCD TVs and slippers. Fellow travellers love the walkable location and comfortable guest rooms.



At a glance


  • Check-in time starts at 2 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests must contact the property for check-in information
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed

Property amenities


  • Free WiFi

Parking and transport

  • Free off-site parking
  • Return airport shuttle (surcharge) during limited hours


  • Fridge
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils


  • Sofa bed


  • Shower
  • Hairdryer
  • Slippers
  • Free toiletries


  • LCD TV with cable service

Work spaces

  • Desk


  • Air conditioning


  • No pets allowed


  • Lift

Services and conveniences

  • Limited housekeeping


  • 6 rooms

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge


This property accepts credit cards.

Also known as

New Gate Apartment Hanoi
New Gate Apartment Apartment
New Gate Apartment Apartment Hanoi

Frequently asked questions

Does New Gate Apartment offer free cancellation for a full refund?
Yes, New Gate Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at New Gate Apartment?
Sorry, pets aren't allowed.
Is parking offered on site at New Gate Apartment?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by New Gate Apartment?
Yes, an airport shuttle is available.
What are the check-in and check-out times at New Gate Apartment?
You can check in starting at 2 PM. Check-out time is noon.
Are there restaurants at or near New Gate Apartment?
Yes. Nearby restaurants include The Coffee Bean & Tea Leaf (4-min walk), Cafe Duy Trí (5-min walk) and Aummee Vegeterian Restaurant (6-min walk).
Does New Gate Apartment have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
What's the area around New Gate Apartment like?
New Gate Apartment is a short 1-minute walk from West Lake and 19 minutes' walk from Dong Xuan Market. Our travellers say that the local area is very walkable.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities

8/10 Very good

Verified guest review

10/10 Exceptional

Excellent Stay
The room we stayed was very comfortable and clean. The service is great and the staff are friendly. The apartment is conveniently located between old quarter and west lake, but far enough to not to be bothered by the honking of their city life.
Justine, 6-night romance trip
Verified guest review

10/10 Exceptional

Do-Yun, 1-night romance trip
Verified guest review

4/10 Fair

I went to Vietnam 3 times so far. The reason I choose this apartment is high rated stars from previous reviewers. It won't take much time to realize this place isn't a good place to stay overall. There is a broken shower and asked for a fix. It's never been done although they promised to fix it after 2 days. Every time I took a shower using akward way of shower head that water coming from side where broken hole is. Sometimes they skip room cleaning. Security guard(old man) seem nice but not helpful at all due to no English speaking. The one thing I like this place is not noisy and spacious relatively. Facility need to be renovated in many ways. Con
Tony, 6-night trip
Verified Expedia guest review

10/10 Exceptional

쩐꾸옥 사원과 근접해 있고 시설의 안락함
인테리어도 너무 좋았고 산책하기에도 좋은 위치 바닥이나 침대 시트가 깨끗하나, 자세히 구석구석 먼지와 지문자국이 많았고, 시트에 얼룩이 보임 다시 재방문 할 의향이 있음
야솝왕 해적, 1-night business trip
Verified Expedia guest review

4/10 Fair

飛行機の都合で深夜に着いたが、タクシーも住所を見せたにもかかわらず、わからなかった。夜間電話も通じなくて、仕方ないので、運転手が他のタクシーに聞いて、ようやくたどり着いた。 ただ、管理人は英語はまったく話せず、わたしはベトバム語がまったくなので、会話のしようがなく、完全に身振り手振りでのコミュニケーションとなった。こんな次第なので、部屋の調度の説明も何もかもわからず、シャワーは冷たいまま、テレビは映らないまま、持って行ったラーメンを食べて寝た。 部屋にコーヒーとお茶とカップラーメンがあったが、管理人に聞いても、無料なのか、有料なのかもわからなかったので、こんな状態でチェックアウト時に有料だと言われたら癪なので夜は食べなかった。あくる日、やっと連絡先(これも、ネットに乗った電話番号とは違ってた)通じて、無料だと分かったので、全部一つずつ頂いた。これでこの値段では高すぎるかなと思った。まあ、二度と行かないだろうし、友だちにも勧めるつもりはない。それに、この状態で緊急事態にでもなったらどうするのだろうね?
たびにん, 1-night trip
Verified Expedia guest review

8/10 Very good

A very beautiful apartment
Excellent choice for a couple looking for a nice space and to be away from the bustling old quarter,but close enough to walk there. Really nice area by the lake and surrounded by a lot of local food. Safe and clean! Thoroughly enjoyed our stay!
Stella, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Super Great!
Room was very clean and modern. Staff there wwas so kind so that we enjoyed staying there. If you are considering staying near tay ho lake then this hotel should be highly recommended .
Junhyung, 1-night romance trip
Verified guest review

8/10 Very good

kaiteki ni sugosemasu
hajimete siyou simasitaga kaitekidesita hiroi heyade madomo ookiku kaitekidesu
tami, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Tolles Apartment in einer besten Viertel Hanois
Tolles Apartment in idealer Lage zwischen der überlaufenen Altstadt und dem hippen Viertel am Westlake. Gute lokale Restaurants (Pho Cuon probieren!) und ein Congs Caphe sind um die Ecke. Mit einem Grab Bike (buchbar über eine App) kommt man für wenig Geld überall hin. Die Wohnung war tiptop, hatte Superbettwäsche, schnelles Wlan und sogar einen Whirlpool. Alle waren sehr freundlich! Beim nächsten Mal werde ich es wieder buchen!
Teerapol, 3-night trip
Verified guest review