Four Points By Sheraton Cuenca

Property class: 3.5
Pet-friendly Cuenca hotel with restaurant, connected to the convention center

Choose dates to view prices

Enjoy your visit to Cuenca with a stay at Four Points By Sheraton Cuenca. After getting a workout at the health club, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A free airport shuttle, a hot tub, and a sauna are other highlights. Fellow travelers love the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
$114 nightly
The current price is $125 total
Nov 6 - Nov 7

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room, 1 King Bed (View)

A hotel room with a large bed, a desk, a chair, and a window with a city view.

Classic Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(37 reviews)
  • Mountain view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (View)

A hotel room with two beds, a desk, and a large window offering a city view.

Classic Room, 2 Queen Beds (View)

8.8 out of 10
Excellent
(24 reviews)
  • Mountain view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Room

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
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About the neighborhood

Map
Ave. Circunvalación Sur y Ave. Felipe II, Cuenca, 010169

What's nearby

  • Mall del Rio - 1 min walk - 0.1 km
  • Mirador de Turi - 13 min walk - 1.0 km
  • Museum of Metals - 20 min walk - 1.6 km
  • Cuenca Botanical Garden - 4 min drive - 3.4 km
  • Galeria FVega - 9 min drive - 2.7 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 19 min drive
  • 14n - Antonio Borrero Station - 18 min drive
  • Luis Cordero (Hermano Miguel) Station - 18 min drive
  • Free airport shuttle

Restaurants

  • ‪Mocagi - San - ‬2 min drive
  • ‪Anubis Restaurant - ‬17 min walk
  • ‪El Charrua - ‬3 min drive
  • ‪Burger King - ‬5 min walk
  • ‪Hugo's Grill Master - ‬14 min walk

About this property

Four Points By Sheraton Cuenca

  • Enjoy your visit to Cuenca with a stay at Four Points By Sheraton Cuenca. After getting a workout at the health club, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A free airport shuttle, a hot tub, and a sauna are other highlights. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 120 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in available
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site

Transfers

    • Free airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Four Points By Sheraton Cuenca Reviews

9.0

Wonderful

9.6

Cleanliness

9.0

Location

9.2

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, great, and amazing by multiple guests. (16 reviews)
  • The restaurant served top-notch food with great options and kind staff. (7 reviews)
  • The pool was great, clean, and offered a lovely city view. (8 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Food
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Upgrade
Shopping malls
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View
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Reviews

Verified review

10/10 Exceptional

Breakfast was great Staff was great Room was great and cleaned great !
Verified review

10/10 Exceptional

Clean room and friendly staff
Verified review

10/10 Exceptional

Staff was amazing, room was very clean, location is excellent, amenities and restaurant are great.
Verified review

10/10 Exceptional

Great location!! Beautiful facilities! nice pool, connected to two big malls with lots of options to eat. Breakfast was great. Staff were so kind!!
Verified review

10/10 Exceptional

Good stay for family trips
Verified review

6/10 Good

Great breakfast buffet. We'll location. Very noisy rooms from street cars and trucks even at night.
Verified review

10/10 Exceptional

The place was perfect clean and the the staff very kind
Verified review

10/10 Exceptional

Great staff and close to everything.
Verified review

10/10 Exceptional

Very close to the mall and the breakfast was absolutely amazing
Verified review

10/10 Exceptional

So great, good location and excellent staff
Verified review

6/10 Good

Shower drain clogged, one shower and water all over the bathroom. Told front desk staff, next morning still nothing done. Total lack of response from front desk. Cleaning staff do very good work. Rest of stay very good.
Verified review

10/10 Exceptional

Excellent Hotel in Cuenca City. Attentive Staff, Excellent restaurant and breakfast, large room, nice bed and shower.
Verified review

10/10 Exceptional

Good location, friendly, courteous staff. Nice , comfortable accommodations and immenities.
Verified review

10/10 Exceptional

Great stay

Great clean hotel. Superb service, convenient access to Mall del Rio. Excellent breakfast.
Verified review

10/10 Exceptional

Location and staff
Verified review

8/10 Very good

Rooms are very comfortable and in good condition. Staff is very helpful.
Verified review

10/10 Exceptional

Very safe nice people
Verified review

10/10 Exceptional

Nice hotel with good views of the city. Clean
Verified review

10/10 Exceptional

Wonderful front desk and bar staff. They could not have been more pleasant or helpful.
Verified review

8/10 Very good

Room was great, pool was on maintenance during my stay, check out was a little weird but can’t complain
Verified review

10/10 Exceptional

THE STAFF WAS PROFESSIONAL.
Verified review

10/10 Exceptional

I have stayed in many hotels and yours is one of the best ones. The room is big. It was clean very comfortable bed. Room service was excellent. Your staff was very friendly and had an answer for all my questions with the more behind the hotel. Excellent location we did not use the pool Cause we were limited in time but overall I hope to be back very soon. Thank you very much for a good time.
Verified review

6/10 Good

I went the weekend of Good Friday. Not a good idea since there were too many kids. We didn’t even get to use the pool 🙄 but overall it’s a nice place.
Verified review

10/10 Exceptional

Clean room, good staff, excellent breakfast, parking not easy to get access if you check in at first time, but it’s ok.
Verified review

10/10 Exceptional

Very good hotel and staff. No complaints. Will stay there again.