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Astoria Lucerne

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Reception
Business Twin Room | Minibar, in-room safe, soundproofing, rollaway beds
Superior Twin Room | Minibar, in-room safe, soundproofing, rollaway beds
Standard Twin Room | Minibar, in-room safe, soundproofing, rollaway beds
Standard Twin Room | Minibar, in-room safe, soundproofing, rollaway beds

Overview of Astoria Lucerne

Astoria Lucerne

4.0 star property
4-star hotel in Lucerne with 4 restaurants and 3 bars/lounges

8.4/10 Very good

485 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is €189
Price available on 07/02/2023
Map
Pilatusstrasse 29, Lucerne, 6003

Room options

About this area

What's nearby

  • Burgenstock - 30 min drive

Getting around

  • Zurich Airport (ZRH) - 57 min drive
  • Lucerne Station - 6 min walk
  • Lucerne (QLJ-Lucerne Train Station) - 6 min walk
  • Luzern Sgv Station - 12 min walk

Restaurants

  • Pacifico - 3 min walk
  • Angkor Take Away - 3 min walk
  • Pastarazzi - 3 min walk
  • Hotel Restaurant Stern - 4 min walk
  • Dean&david - 4 min walk

About this property

Astoria Lucerne

Astoria Lucerne features a nightclub and a rooftop terrace. Guests can visit the health club for a workout or enjoy Thai cuisine at Thai Garden, one of 4 restaurants. Fellow travellers say good things about the comfortable beds and restaurant.

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

At a glance

Hotel size

  • 252 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CHF 45 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Room service (limited hours)

Working away

  • Meeting rooms
  • Conference space (11840 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Health club
  • Nightclub

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • German
  • Italian

Room amenities

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

Thai Garden – This restaurant specialises in Thai cuisine.
La Cucina – This restaurant specialises in Italian cuisine.
Mekong – This restaurant specialises in Asian cuisine.
Pacifico – This restaurant specialises in Mexican cuisine.
Penthouse – On-site rooftop bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

Children & extra beds

  • Rollaway beds are available for CHF 60.0 per night

Parking

  • Self-parking costs CHF 45 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Astoria Lucerne Hotel
Astoria Lucerne Lucerne
Astoria Lucerne Hotel Lucerne

Frequently asked questions

Does Astoria Lucerne offer free cancellation for a full refund?
Yes, Astoria Lucerne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Astoria Lucerne?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Astoria Lucerne?
Sorry, pets aren't allowed.
Is parking offered on site at Astoria Lucerne?
Yes. Self-parking costs CHF 45 per night. Parking spaces may be limited.
What are the check-in and check-out times at Astoria Lucerne?
You can check in starting at 3 PM. Check-out time is 11:00 AM.
Is there an on-site casino at Astoria Lucerne?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (17-min walk) is nearby.
What is there to do at Astoria Lucerne and nearby?
Astoria Lucerne has 3 bars and a nightclub, as well as a health club.
Are there restaurants at or near Astoria Lucerne?
Yes, there are 4 on-site restaurants, featuring Thai cuisine. Nearby restaurants include Hotel Restaurant Stern (4-min walk), dean&david (4-min walk) and Basilico (4-min walk).
What's the area around Astoria Lucerne like?
Astoria Lucerne is a short 6-minute walk from Lucerne Station and 6 minutes' walk from Chapel Bridge. Travellers recommend the hotel for its central location.

Reviews

8.4

Very good

8.9/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

4/10 Fair

Worst hotel in Europe
ACs in the room don’t work - it’s terribly hot. Hotel staff are unable to fix the problem. The ladies in the breakfast room don’t let you dine peacefully, they come to your table every 3 mins asking to clear the plate as if they have some target to get rid of guests as soon as possible. Vegetarians, please note there are no options besides fruits and one eggless bread. They don’t even keep hash browns or mashed potatoes or varieties of cheese - they only have eggs and some meat. On day 1, no housekeeping came in the room inspite of leaving the cleaning sign in front of the door. On the day of checkout, they completely invaded our privacy and since 8 am, entered our room 4 times without our consent and without us putting a sign to clean the room. Even a 1 star hotel wouldn’t do that and imagine a 4 star doing it. Housekeeping lady showed no sign of being sorry and continued to enter the room after just one knock and no reply from us. I can understand this if it was 12 PM but definitely not 8 am when guests are on holiday!!
Viyomi, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Very clean, but soulless, a mess of a hotel - 3 former stand alone buildings knocked into one. It is a maze of staircases and difficult to navigate. Resident breakfast area is not the same as resident coach party guests - who seem to dominate the clientele. Be careful to chose the right breakfast room. Heating in the hotel is minimal. Very cold in the bedrooms at night. The hotel is set at 20 degrees and you can add 1 degree to this in your room. No extra bedding if you are cold. There are other hotel options in the same area. Only use this hotel as a last resort.
Anthony, 1-night romance trip
Verified Expedia guest review

8/10 Very good

the hotel is located in a great location, the room is of a good size and clean, but the view from the window was just against the wall, I expected a better breakfast
Biana, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Our stay at hotel Astoria was very nice. The room was spacious and the bathroom had plenty of counter space for my cosmetics. I enjoyed the Nespresso in the room. The location was perfect. We could walk wherever we needed to in a short amount of time. The staff were very friendly and helpful.
David, 8-night romance trip
Verified Expedia guest review

6/10 Good

Too pricey for what it is.
It has a great location but it's not worth the price. It's fairly no-frills busunessy style hotel. The rooms don't have a proper wardrobe. The gym is so small it's not worth calling it a gym. The staff are friendly and ready to help with the basics. None of the associated restaurants and bar let you put your bill on the room number. It only has one lift that serves many floors and rooms. At breakfast you need to hold on to your plates the far too many syaff are so eager to clear away.
3-night trip
Verified Hotels.com guest review

2/10 Poor

Music from bar on property very loud. Could not sleep even with earplugs.
Rodney, 1-night family trip
Verified Expedia guest review

8/10 Very good

Advertise they have gym, but only 5 cardio machine, and one weight machine. No free weights. Anymore than 2 people, and gym would be crowded. Very disappointing.
Julie, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place and breakfast was fabulous!
Chuck, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Alison, 2-night trip
Verified Hotels.com guest review