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The Shaza

Photo gallery for The Shaza

3 outdoor pools
3 outdoor pools
3 outdoor pools
3 outdoor pools
In-room safe, desk, soundproofing, iron/ironing board

Overview of The Shaza

The Shaza

4.5 star property
Mombasa beach aparthotel with 3 outdoor pools, restaurant

1 verified Hotels.com guest review

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
Map
Shanzu Beach Road, Mombasa, 80118
Main amenities
  • 52 apartments
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • 3 outdoor pools
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Kitchen
  • Private bathroom
  • Separate bath and shower

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About this area

Getting around

  • Vipingo (VPG) - 43 min drive
  • Mombasa (MBA-Moi Intl.) - 62 min drive
  • Ukunda (UKA) - 118 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Safari Inn Bar and Restaurant - 11 min walk
  • Sea Haven - 5 min drive
  • Moorings - 7 min drive
  • Il Covo Bamburi - 7 min drive
  • Yul's - 7 min drive

About this property

The Shaza

The Shaza offers an airport shuttle (available 24 hours) for USD 30.00 per vehicle one-way. After taking a dip in one of the 3 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. A children's pool and a terrace are other highlights, and apartments feature jetted baths and kitchens.

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 11:00 AM until 10:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Property amenities

Pool/Spa

  • 3 outdoor pools

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)

Kitchen

  • Fridge
  • Microwave
  • Oven
  • Electric kettle

Dining

  • Free buffet breakfast available daily 6 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Bathrooms

  • Separate bath and shower
  • Jetted bath
  • Free toiletries
  • Hairdryer (on request)

Entertainment

  • LED TV with satellite service

Outdoor areas

  • Terrace
  • Balcony or patio
  • Barbecue
  • Garden

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • No lifts
  • Raised toilet seat
  • Soundproofing
  • Wheelchair accessible
  • Designated smoking areas (fines apply)

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers
  • Free bottled water
  • 24-hour front desk

General

  • 52 rooms
  • 5 floors
  • 5 buildings

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30.00 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Contactless check-in and contactless check-out are available.

Policies

This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Also known as

Shaza Apartment Mombasa
Shaza Apartment
Shaza Mombasa
The Shaza Mombasa
The Shaza Aparthotel
The Shaza Aparthotel Mombasa

Frequently asked questions

Does The Shaza offer free cancellation for a full refund?
Yes, The Shaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Shaza?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at The Shaza?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at The Shaza?
Sorry, pets aren't allowed.
Is parking offered on site at The Shaza?
Yes, there's free self parking.
Is an airport shuttle service offered by The Shaza?
Yes, an airport shuttle is available. The charge is USD 30.00 per vehicle one-way.
What are the check-in and check-out times at The Shaza?
You can check in from 11:00 AM - 10:00 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
What is there to do at The Shaza and nearby?
The Shaza has 3 outdoor pools and 2 bars, as well as a garden.
Are there restaurants at or near The Shaza?
Yes, there's an on-site restaurant that offers international cuisine. Nearby restaurants include Safari Inn Bar and Restaurant (11-min walk), Il Covo Bamburi (2.4 mi) and Yul's (2.6 mi).
Does The Shaza have private hot tubs?
Yes, each apartment has a jetted bath.
Does The Shaza have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a fridge and a microwave.
Does The Shaza have any outdoor private spaces?
Yes, each apartment features a balcony or patio.

Overall score and ratings

2.0

2/10 Poor

This hotel is a fraud and with the cooperation and support of Expedia is stealing people's money. I booked and paid for a stay. Only upon arrival, the hotel refused the booking claiming they had no knowledge of the reservation and if fact no contract with Expedia. Now Expedia refuses to refund my money.
2-night trip
Verified Expedia guest review