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1 room, 2 adults

Park Plaza London Waterloo, London

4-star4 stars
6 Hercules Road, London, England, SE1 7DP, United Kingdom

4-star hotel with spa, near Florence Nightingale Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
  • Was greatJan 13, 2020
  • This hotel did a poor job in most of the important areas you would expect from a four…Jan 1, 2020

Park Plaza London Waterloo, London

from $122
  • Superior Double Room
  • Superior Twin Room
  • Superior King Room
  • King Room (Studio)
  • Twin Room (Studio)
  • Executive Double Room
  • Executive Studio, 1 King Bed
  • Executive Studio, 2 Twin Beds
  • Suite, 1 Bedroom

What’s around Park Plaza London Waterloo, London

Top spots nearby

Recommended by this property

  • Florence Nightingale Museum (3-minute walk)
  • Imperial War Museum (3-minute walk)
  • The Vaults (3-minute walk)
  • Southbank Centre Book Market (5-minute walk)
  • Old Vic (5-minute walk)
  • Lambeth Palace (5-minute walk)
  • Coca-Cola London Eye (8-minute walk)
  • Big Ben (8-minute walk)
  • Houses of Parliament (9-minute walk)
  • Westminster Abbey (9-minute walk)

Getting around

  • London (LCY-London City) - 34 min drive
  • London (LHR-Heathrow) - 45 min drive
  • London (LGW-Gatwick) - 84 min drive
  • London Waterloo Station - 11 min walk
  • London Waterloo East Station - 13 min walk
  • London Elephant and Castle Station - 18 min walk
  • Lambeth North Underground Station - 6 min walk
  • Waterloo Underground Station - 11 min walk
  • Westminster Underground Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 494 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • 48-inch LED TV
  • Pay movies
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Mandara Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Park Plaza London Waterloo, London’s small print

Also known as

  • Park Plaza London Waterloo Hotel
  • Park Plaza Waterloo Hotel
  • Park Plaza Waterloo
  • Park Plaza London Waterloo Hotel
  • Park Plaza London Waterloo London
  • Park Plaza London Waterloo Hotel London

Policies

Guests under 18 years old are not allowed in the spa.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Optional extras

Self parking costs GBP 45.00 per night

English breakfast is offered for an extra charge of GBP 19.50 for adults and GBP 19.50 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 3,730 reviews

Exceptional 10.0
Convenient location
Excellent service & friendly staff; my wife found the mattress to be uncomfortable (I had no problems)….room was clean & modern, great WiFi….the breakfast buffet is extremely pricey, so you'd be better off getting breakfast at the Hercules pub across the street.
Joseph, us7 night family trip
Exceptional 10.0
Wonderful Hotel!
Very cool, modern decor. Lovely pool and a walkable location. The staff are friendly, knowledgeable and helpful, really top notch. The restaurant was terrific, as was the breakfast buffet!
Terese, us3 night trip
Very Good 8.0
Location great. bed like a rock
Location was great , room was modern and ip to date..just wish the bed wasnt hard as a rock
us2 night business trip
Exceptional 10.0
Wonderful place
Excellent place. Breakfast was delicious.
Kari, us3 night business trip
Exceptional 10.0
Nice stay- fantastic location
I arrived early and requested an early check in. Thankfully we only had to wait about two hours before we were accommodated. In the meantime as we waited, we received a warm reception from concierge who held our bags as we were able to roam free awaiting the email that a room was ready. The staff were really professional and some in their own way were really polite. In the USA, I think we are more used to smiles and greetings. From what I read of other reviews, I didn’t expect it. The room was clean and quaint with plenty of room for two people though the room was for three. The twin beds were surprisingly comfortable since as an adult had not slept in one. The bathroom has a pocket opaque door that doesn’t fully close and inside, a sliding glass door that goes between the shower and toilet. Since I was with family it wasn’t too big of a deal as it appeared to be a part of the modernization of the room. One wall was deco blue and the background could be lit using the control pads that were either on the wall or next to our beds. To mention the rainfall shower, you needed to be careful not to stand on the drain or use too much water force as it could spill out onto the bathroom floor. The morning breakfast was great and the room service was excellent! The location is ideal to public transportation like the tube and buses, or within walking distance to several tourist sites. I would definitely recommend this hotel to a friend.
tamla, us6 night family trip

Park Plaza London Waterloo, London

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