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Gran Hotel de Puebla by HNF

4.0 star property
Luxury hotel with 2 restaurants, near FINSA

Choose dates to view prices

Located near FINSA, Gran Hotel de Puebla by HNF offers a tranquil retreat with a garden and dry cleaning services. Unwind on the sunny terrace, indulge in local cuisine at one of the two restaurants or take advantage of outdoor furniture for an impromptu picnic.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 24-hour fitness center
  • Room service
  • Conference center
  • Business center
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
$61 nightly
The total price is $72
Apr 19 - Apr 20
Total with taxes and fees

Why we love this property

Culinary journey begins
The hotel features two restaurants showcasing local flavors. A vibrant bar enhances dining experiences, with a delicious buffet breakfast to start each day.
Sleep like royalty
Premium bedding and down comforters create a luxurious sleep experience. Blackout drapes ensure undisturbed rest in this high-end hotel.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Single Room, 1 King Bed with Sofa bed

Junior Single Room, 1 King Bed with Sofa bed | Premium bedding, down comforters, in-room safe, desk

Junior Single Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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May 3 - May 4
Total with taxes and fees
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About the neighborhood

Map
Blvd Hermanos Serdan, 794, El Riego Norte, Puebla, PUE, 72020

What's nearby

  • Parque del Paseo de Los Gigantes - 2 min walk - 0.2 km
  • FINSA - 17 min walk - 1.5 km
  • Chapel of Santo Domingo - 19 min walk - 1.6 km
  • Galerías Serdán - 8 min drive - 2.7 km
  • Zócalo de Puebla - 22 min drive - 11.2 km

Getting around

  • Puebla Intl. Airport (PBC) - 25 min drive
  • Puebla–Cholula Tourist Train Terminal - 14 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Pozolería Los Ángeles - ‬12 min walk
  • ‪Toks - ‬3 min walk
  • ‪Pollo Feliz - ‬10 min walk
  • ‪La Fonda Restaurante Marriott - ‬4 min walk

About this property

Gran Hotel de Puebla by HNF

When you stay at Gran Hotel de Puebla by HNF, you'll be within a 10-minute drive of Zócalo de Puebla and FINSA. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Tierra Azteca, which serves breakfast and is one of 2 restaurants. Other highlights at this luxurious hotel include a bar/lounge and a terrace. Fellow travelers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 154 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 4 meeting rooms
  • Conference center (6458 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Raised toilet seat height (inches): 20
  • Grab bar near toilet
  • Toilet grab bar height (inches): 23
  • Area rugs in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

Tierra Azteca - This buffet restaurant serves breakfast only.
La Prieta - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner. Open daily.
Lobby Bar - Onsite bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from November 12 2026 to November 25 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Business center
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Property Registration Number IHN120620UZ3

Frequently asked questions

Does Gran Hotel de Puebla by HNF offer free cancellation for a full refund?

Yes, Gran Hotel de Puebla by HNF does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Gran Hotel de Puebla by HNF?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Gran Hotel de Puebla by HNF?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Gran Hotel de Puebla by HNF?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Gran Hotel de Puebla by HNF and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Gran Hotel de Puebla by HNF?

Yes, there are 2 onsite restaurants, featuring local cuisine. The dining venue will be unavailable from November 12 2026 to November 25 2026 (dates subject to change).

What's the area around Gran Hotel de Puebla by HNF like?

Gran Hotel de Puebla by HNF is located a short 2-minute walk from Parque del Paseo de Los Gigantes.

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Reviews

Gran Hotel de Puebla by HNF Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.4

Property conditions & facilities

Popular mentions

Service staff
Room
Food
Restaurant

Reviews

Verified

10/10 Exceptional

Excelente!!
Salvador, 1-night trip
Verified

10/10 Exceptional

Everything was excellent!
Eri, 1-night trip
Verified

10/10 Exceptional

Staff was very friendly, hotel was very accessible.
Artemisa, 1-night trip
Verified

6/10 Good

Room good, food poor and too many question at the check in.
Yanet, 1-night trip
Verified

10/10 Exceptional

Room was clean and spacious very nice. Hotel staff were wonderful. Thank you
Wendy, 2-night trip
Verified

10/10 Exceptional

Excellent rooms and clean and comfortable
Maria, 1-night trip
Verified

10/10 Exceptional

Excelente
Marco, 2-night trip
Verified

10/10 Exceptional

Location
RAFAEL, 2-night trip
Verified

10/10 Exceptional

Nice Hotel
Juan, 1-night trip
Verified

6/10 Good

It seems it is a new o renovated hotel so we did not have any issues with our room. The parking lot is underground and has two levels. The staff was respectful. However, they demanded official ID for all the guests 18 years old and older regardless of their country (usually, only the person paying for the stay has to provide an ID.) The water in the swimming pool is not heated. The restaurant charges $300 MX for the breakfast while you can get it outside for $145 MX. It is not close to touristic places, like downtown, so you need to get a cab or rent a car.
Juan, 2-night trip
Verified

10/10 Exceptional

Excelente
Alejandra, 2-night trip
Verified

10/10 Exceptional

Very clean well kept Hotel. All the personnel are very attentive, polite and fully represents excellent service attitude. Great place to stay
Jerry C., 1-night trip
Verified

8/10 Very good

Gran Hotel de Puebla by HNF is a pleasant hotel located in an industrial area, seemingly geared toward guests connected to the local automotive industry. The common areas are large, open, and comfortable, and the rooms are clean and well organized. The staff deserves special recognition for being very kind and always willing to go the extra mile when assistance is needed. Overall, the service experience was excellent, and I would rate the hotel a 6 out of 5 for hospitality. That said, there are a few areas for improvement. In the first room assigned to us, the electrical outlets near the coffee maker and refrigerator were not working. In both rooms we used, the sink drainage was slow, and some of the towels appeared worn and should be replaced. These issues suggest the hotel could benefit from a more proactive maintenance plan or a partial renovation. Despite these points, the hotel is a good and safe option in the area and provides a very attentive service.
Aura, 1-night trip
Verified

10/10 Exceptional

Great staff
Adje, 5-night trip
Verified

10/10 Exceptional

A must in puebla

Best place to stay in puebla great service. Clean updated hotel. Good food
luis, 1-night trip
Verified

10/10 Exceptional

Thank you
Hanjo, 2-night trip
Verified

8/10 Very good

Excellent service, clean new hotel, great beds. Only downside was the hot tub was not hot, just a jacuzzi in the cool pool water.
1-night trip
Verified

10/10 Exceptional

Best place to stay in puebla

I been here before and know what to expect. They once again excelled in everything.
luis, 1-night trip
Verified

4/10 Fair

Ice machine didn’t work, internet was too slow and overpriced breakfast.
Filiberto, 2-night trip
Verified

10/10 Exceptional

Room
Ale, 1-night trip
Verified

10/10 Exceptional

The checkin was easy and quick. The room was clean. The robe and slippers were a pleasure to have and I ordered dinner from the restaurant and the food and dessert were delicious. I would definitely stay again when in Puebla.
Sheryl, 1-night trip
Verified

10/10 Exceptional

Nice and frendly people
Luis, 3-night trip
Verified

4/10 Fair

don’t understand little bit of english .No black tea available in restaurants
Pramod, 1-night trip
Verified

10/10 Exceptional

x
VICTORIA ALEJANDRA, 5-night trip
Verified

10/10 Exceptional

Nc
HECTOR, 4-night trip