BUYER BEWARE. We booked the hotel from the road, and when we went to check in, found no one at the desk. We waited an hour along with several other travelers in an unairconditioned reception area on a 95 degree day, and finally left. We connected with Expedia, explained the situation, and were subsequently told that they also had no response to their phone calls and later reported that since our reservation was non-cancellable, there was nothing they could do. For what it's worth, I'm an Expedia Platinum user, which had no standing in resolving the matter. As a resident of France and one who travels around the country regularly, I can report that this hotel, as nice as it appeared to be, is not worth the hassle of trying to deal with arrogant, unresponsive and ethically challenged hosts, or the risk of losing one's advanced payment to them.