10/10 Exceptional
25 April 2023
Great hotel
Jennifer
Jennifer, 3-night family trip
Verified Hotels.com guest review
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Crowne Plaza Macau, an IHG Hotel
Photo gallery for Crowne Plaza Macau, an IHG Hotel
Overview of Crowne Plaza Macau, an IHG Hotel
Crowne Plaza Macau, an IHG Hotel
Luxury hotel in Macau with 2 restaurants and indoor pool
8.6 out of 10 Fabulous
8.6/10 Fabulous
1,000 verified Hotels.com guest reviews
Property highlights
- Pool
- Parking available
- Free WiFi
- Restaurant
- Connecting rooms available
- Air conditioning
The Residencia, Tower 7, Rua da Perola Oriental, Macau, 046707
Main amenities
- Daily housekeeping
- 2 restaurants and bar/lounge
- Indoor pool
- Breakfast available
- 24-hour fitness centre
- Valet parking
- Self parking
- 24-hour room service
- Babysitting
- 24-hour business centre
- Business centre
- 24-hour front desk
For families
- Free cots/infant beds
- Babysitting (surcharge)
- Playground on site
- Connecting/adjoining rooms available
- Private bathroom
- Separate bath and shower
Room options
About this area
What's nearby
- Heart of Macau
- Macau Fisherman's Wharf - 3 min drive
- Ruins of St. Paul's Cathedral - 4 min drive
- Lisboa Casino - 4 min drive
- Venetian Macao Casino - 8 min drive
- City of Dreams - 9 min drive
Getting around
Restaurants
- 文記豬扒麵 - 14 min walk
- 林記燒烤 - 7 min walk
- 師傅仔美食 - 8 min walk
- 公主面馆 - 7 min walk
- 榮記 - 13 min walk
About this property
Crowne Plaza Macau, an IHG Hotel
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Malay
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-out
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.
At a glance
Hotel size
- 208 rooms
- Arranged over 17 floors
Arriving/Leaving
- Check-in time from 3 PM until midnight
- Express check-in available
- Minimum check-in age – 18
- Check-out time is 11 AM
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
- Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
- All guests are required to present a green Macau Health Code at check-in.
- Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Babysitting*
Pets
- No pets or service animals allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Parking
- On-site self-parking (MOP 480 per day)
- On-site valet parking (MOP 490 per day)
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
- 2 restaurants
- Bar/lounge
- 24-hour room service
Travelling with children
- Playground
- Babysitting (surcharge)
What to do
- Tennis
Working away
- 24-hour business centre
- Meeting rooms
- Conference space (11840 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in reception
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- Built in 2015
- ATM/banking
- Safe-deposit box at front desk
- 24-hour fitness centre
- An indoor pool
Accessibility
- Braille/raised signage
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Assistive listening devices available
Room amenities
Be entertained
- 48-inch LED TV
- Premium satellite channels
- Films for purchase
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Dressing gowns and slippers
- Iron/ironing board
Sleep well
- Pillow menu
- Blackout curtains
- Turndown service
- Premium bedding
- Free cot/infant bed
- Rollaway/extra bed (surcharge)
Freshen up
- Private bathroom
- Separate bath and shower
- Rainfall shower heads
- Designer toiletries
- Hairdryer
Stay connected
- Desk
- Free WiFi and wired Internet
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Dining
Cafe Azure – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Lobby Lounge – On-site lobby lounge.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately MOP 108 for adults and MOP 108 for children
Children & extra beds
- Babysitting is available for an extra charge
- Rollaway beds are available for MOP 350.0 per day
- Guests must contact this property in advance to reserve rollaway/extra beds
Parking
- Self-parking costs MOP 480 per day
- Valet parking costs MOP 490 per day
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
Contactless check-out is available.
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Also known as
Crowne Plaza Macau Hotel
Crowne Plaza Macau
Crowne Plaza Macau
Crowne Plaza Macau, An Ihg
Crowne Plaza Macau, an IHG Hotel Hotel
Crowne Plaza Macau, an IHG Hotel Macau
Crowne Plaza Macau, an IHG Hotel Hotel Macau
Frequently asked questions
Reviews
8.6
Fabulous
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.9/10
Eco-friendliness
Reviews
8/10 Very good
15 April 2023
Calvin
Calvin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 March 2023
Willard
Willard, 1-night trip
Verified Expedia guest review
8/10 Very good
26 January 2023
Thomas
Thomas, 2-night trip
Verified Expedia guest review
10/10 Exceptional
9 January 2023
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
1 January 2023
Shuk Kwan
Shuk Kwan, 1-night trip
Verified Expedia guest review
8/10 Very good
29 April 2021
Sok Han
Sok Han, 10-night family trip
Verified Hotels.com guest review
4/10 Fair
24 January 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
22 January 2020
Harish Ashwinkumar
Harish Ashwinkumar, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 January 2020
Highly recommendef
jorgen
jorgen, 1-night trip
Verified Hotels.com guest review
Additional information about Expedia Group
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