Placing you just steps from Tropical Islands Resort, Tropical Islands offers a private beach where you can relax in a sun lounger. The 2 outdoor and 2 indoor pools and free water park provide plenty of fun, and guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials, and Ayurvedic treatments. Tropical Garden serves lunch and dinner. Other highlights include 4 bars/lounges, a free kid's club, and a health club.
Museum Baruther Glashuette - 26 min drive - 25.2 km
Scharmuetzelsee - 48 min drive - 59.8 km
Berlin ExpoCenter Airport - 49 min drive - 65.5 km
Getting around
Berlin (BER-Brandenburg) - 38 min drive
Brand Tropical Islands Station - 6 min drive
Oderin Station - 12 min drive
Golßen/Niederlausitz Station - 16 min drive
Restaurants
Sawadee - 8 min walk
Palm Beach - 1 min walk
Aroi Bee - 8 min walk
Gaststätte Pettkampsberg - 23 min drive
Kalimera Am See - 16 min drive
About this property
Tropical Islands
Placing you just steps from Tropical Islands Resort, Tropical Islands offers a private beach where you can relax in a sun lounger. The 2 outdoor and 2 indoor pools and free water park provide plenty of fun, and guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials, and Ayurvedic treatments. Tropical Garden serves lunch and dinner. Other highlights include 4 bars/lounges, a free kid's club, and a health club.
At a glance
DONE
Hotel size
285 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Free children's club
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Uncovered onsite self parking (EUR 8 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
4 bars/lounges
Restaurant
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Free water park access
Children's pool
Playground
Children's menu
Children's games
Lifeguard on site
What to do
On a private beach
Archery
Rope course
Segway rentals/tours
Hiking/biking trails nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Bicycle rentals
Beach sun loungers
Segway rentals/tours
Facilities
Safe-deposit box at front desk
Health club
2 outdoor pools
2 indoor pools
Free water park
Full-service spa
2 hot tubs
Sauna
Steam room
Waterslide
Banquet hall
Accessibility
Wheelchair-accessible parking
Wheelchairs available on site
Room amenities
Sleep well
Bed sheets provided
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
Dining
Tropical Garden - This fine-dining restaurant serves lunch and dinner.
Sawadee - This buffet restaurant specializes in international cuisine. Open daily.
Palm Beach - This restaurant serves lunch, dinner, and light fare. Open daily.
Mondial Foodcourt - This buffet restaurant specializes in international cuisine. Open daily.
Tropino Kinder-Restaurant - This restaurant specializes in local and international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19.90 per person
Renovations and closures
The property will be renovating from April 20 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
Front desk
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.
Parking
Uncovered self parking costs EUR 8 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Tropical Islands Krausnick-Gross Wasserburg
Tropical s KrausnickGross Was
Tropical Islands
Tropical Islands Hotel
Tropical Islands Resort
Tropical Islands Krausnick-Gross Wasserburg
Tropical Islands Hotel Krausnick-Gross Wasserburg
Frequently asked questions
Does Tropical Islands offer free cancellation for a full refund?
Yes, Tropical Islands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tropical Islands ?
Yes, there are 2 indoor pools, 2 outdoor pools, and a children's pool.
Are pets allowed at Tropical Islands ?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Tropical Islands ?
Yes. Self parking costs EUR 8 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Tropical Islands ?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
What is there to do at Tropical Islands and nearby?
Have fun during the warmer months with activities such as archery. Additional recreation onsite includes segway rentals. Enjoy a treatment at the spa and a relaxing soak in one of the 2 hot tubs. This hotel also offers 2 indoor and 2 outdoor swimming pools. Tropical Islands also has 4 bars, a private beach, and a waterslide, as well as a sauna and a steam room.
Are there restaurants at or near Tropical Islands ?
Yes, Tropical Garden offers international cuisine.
What's the area around Tropical Islands like?
Tropical Islands is located a short 1-minute walk from Tropical Islands Resort.
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Reviews
Tropical Islands Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
8.0
Location
7.4
Staff & service
7.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jul 28, 2025
We like all over the amenities
And place were amazing
Specially for kids we really enjoyed alot
Breakfast was soo good
I will visit again soon
Aqsa
Aqsa, 1-night trip
Verified
8/10 Very good
Nov 2, 2025
Room was clean and well kitted out for a one night stay. Unique place to visit. Pools were fun, some good slides. Crazy river was very poor, not worth queuing for, was comparable to a lazy river.
linda
linda, 1-night trip
Verified
6/10 Good
Nov 18, 2025
Room smelled of sewage.. moved to snother room with no shower gel and limited towels.. expected better for the price.. staff could smile more too.. many looked fed up
Alexandra
Alexandra, 2-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Excellent service.
Faizan
Faizan, 1-night trip
Verified
6/10 Good
Apr 3, 2025
Well, first the front desk person didn't give us a key. So I had to walk all the way back to reception to get the key. Then we noticed that there was no electricity in the room, so I had to walk back again. They told us to switch rooms and gave us the key to the next place.
The last thing was that the hair dryer didn't work.
Staff wasn't very accommodating or sorry for the multiple inconveniences.
Water park was amazing as usual and breakfast was delicious.
Breanna
Breanna, 2-night trip
Verified
6/10 Good
Jul 24, 2025
The place is huge and is nice to relax and enjoy with small kids once you are at the water park.
Although there are not many rides but the kids play area is nice and the artificial beach effect is also great, the pools and jacuzzis are good too.
The family rooms Ohana are nice and clean but very far from the resort, not just far but they have made the access confusing kind of on purpose! There are no signs and it feels like a maze game to find your room, its not fun when you have small kids and luggage with you, the lifts are non existent and we had to drag or lift the baby stroller every time on the stairs, there is no houskeeping to provide extra amenities when finished. The staff at the check that attended us were very rude and non cooperative, the girl and woman kept on answering in German to the inquiries in English.
No one answers the phone at reception, we were told to come again next morning to collect extra towels and soaps( its atkeast 15/20min walk from our room including and down the stairs)
The place is nice but the management is very very weak.
Hassan
Hassan, 1-night trip
Verified
4/10 Fair
Apr 14, 2026
Don't sleep here, terrible
Philippe
Philippe, 1-night trip
Verified
8/10 Very good
Mar 7, 2026
Fedt sted.
Tanja
Tanja, 1-night trip
Verified
2/10 Poor
Mar 21, 2026
I absolutely do not recommend this hotel to anyone. The staff are completely unhelpful. They didn't answer our questions upon check-in and were surly and rude. The management is indifferent and unhelpful towards hotel guests. There is no room cleaning, hygiene is zero. They didn't answer our questions about our young child. I definitely do not recommend it!!!!!!!! The children's play areas are dirty, most are broken or close early.
ONUR İBRAHİM
ONUR İBRAHİM, 4-night trip
Verified
10/10 Exceptional
Nov 6, 2025
Quite expensive inside
Adriano
Adriano, 1-night trip
Verified
10/10 Exceptional
Nov 4, 2025
Smooth experience. Ran well. Food wasn’t great but
Mandy
Mandy, 3-night trip
Verified
2/10 Poor
Nov 19, 2025
Waited for almost 2 hours for checking in.
Melanie
Melanie, 1-night trip
Verified
6/10 Good
Nov 14, 2025
Horrible pillows.
Really cheap pillow with synthetic filling in the room at 300 euro??
Piotr
Piotr, 1-night trip
Verified
10/10 Exceptional
Mar 30, 2025
very enjoyable
Evelyn
Evelyn, 1-night trip
Verified
2/10 Poor
Oct 14, 2025
Never again
Jacob
Jacob, 1-night trip
Verified
2/10 Poor
Jul 27, 2025
Never again there service is poor ,room quality is poor
Marthinus
Marthinus, 2-night trip
Verified
6/10 Good
Jul 6, 2025
two nights in tent
Tropical temperatur, and no AC.
There was also some noice in the night.
If there is a next time I will not choose tent.
Both the stay and everyting you needed to buy was expencive.
Alf-Egil
Alf-Egil, 2-night trip
Verified
8/10 Very good
Dec 8, 2024
👍
Violetta
Violetta, 1-night trip
Verified
8/10 Very good
Aug 16, 2025
The dome itself is set out well. Maps identify where all the pools are. There are only one set of showers (that we found!) centrally located.
Food is pricey inside the dome. €2.90 for a doughnut. We opted for the refillable cup €19 from 9am until 11.59pm. You could fill up from various machines every 45minutes. Lots of restaurants we went to Sawadee Buffett was €29 pp. Good selection of food.
The camping area was clean and toilets a short walk away. VERY VERY hot inside the tents and no AC.
Inside the dome was really hot.
The pools are good sizes and when we visited (August) it was busy there was still room. Some longer queues for flumes.
Been once and don’t need to go again.
Nicola
Nicola, 1-night trip
Verified
6/10 Good
Feb 17, 2025
.
John
John, 1-night trip
Verified
6/10 Good
Dec 26, 2024
-
Jessica
Jessica, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2025
.
Seda
Seda, 3-night trip
Verified
2/10 Poor
Aug 22, 2025
Scam hotel - DO NOT VISIT
Check in took more than 1hr in tropical heat
Check in at the hotel part that we stayed at was closed and also breakfast, so we had to walk with the bags up and down in the pool area.
The room was not properly cleaned and there were dust balls on the floor.
Area for the smaller kids (which we have) was under construction and not possible to use.
Worst possible service from the staff & way to much people for what was open.
Plenty of things at the hotel that didn’t work, parkingmachine, Aloha Checkin, automatic checkout (only possible to check out automatic)
Do not visit this scam hotel - not worth it
Pontus
Pontus, 2-night trip
Verified
2/10 Poor
Feb 23, 2026
* Room was not avalible when we arrived - we were "forced" into another room. Therefore, didnt get the same type of room as others we were traveling with.
* On the day 1st full-day we got blocked (room, purchaes etc.) as when the room was changed, the reception had set us to 1 night stay instead of 3. It took approx. 30 min of showing Hotel.com confirmation and Bank statements to prove that we had paid for t he stay.
* on the 2nd full-day cleaning was trying to get us out of the room as they still had stated that we had to check out the day before. Again, we have to prove that we had paid for the stay.
* The alternative room we got did not fully work. Door card did not work, so we had to get a physical key instead. There were no soap in the room, we had to ask for some of the sheets to be changed as they did not look clean and we had to go to the reception to ask for toilet paper as there were only 1 roll for 4 people 4 days and there was no cleaning while we stayed there.
* Tropical Island in general lack employees, everywhere. Giant queues at the reception (between 30-60 min wait time) bar, restaurants without food (runs out around 7 PM but you pay full price). There's no toilets at the buffet area so you have to go out (that is fine) but they require you to stand in the line (to get a table, approx 15-20 min) to get back in side even though you have a table.
* I have 5 more items but do not have more space to write this review
STAY AWAY! Find somethign else!
Kasper
Kasper, 3-night trip
Verified
4/10 Fair
Feb 22, 2026
It has an amazing potential, but just lacks quality at some important points. Service is just, none existing.
1. We had trouble checking in, the information level regarding this was a joke, took like 45 minutes but succeded in the end. Why? We don't know.
2. Our bracelets could not open our door (luckily the key could), annoying but not that big of a hassle. We went to the reception to fix it - service level was again very bad - ended with "we hope"... Did not work, and we gave up about that.
3. Dirty glass in the room, to few glasses/cups/towels.
4. Towel heater did not work. Called the "Please call us in you need anything at all number". "We will send someone" they said, never showed up. We called again the day after, but the phone just ended on voicemail. Send an e-mail, never received and answer - thats a week ago now.
5. Food, goods, services, games, you name it everything is just overpriced beyond whats reasonable. 5 euro for 0.5L of coke? Joke. I'll just grab some water then, is there some water fountains in one of Europes best countries regarding tap water? Nope, cause they want you to buy.... Coke, monster, beers, at overprice.
6. Food just wasnt... Worth the price. Cafeteria level, restaurant prices. Is there an alternative? Not really, and I know thats why the prices are unfair - but why not make them more fair, and get people to buy more?
7. The smell... Jesus christ on a motorbike. It stinks in the arcade area, like puke smell beyond compare. And we had to go t