Shibu Onsen KOKUYA

Property class: 3
Ryokan with 3 restaurants, near Shibu

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At Shibu Onsen KOKUYA, you'll be just a 5-minute drive from Shibu and Yudanaka Hot Spring. Guests can be pampered with massages at the spa, and Tyoseian, one of 3 restaurants, serves Japanese cuisine and is open for breakfast and dinner. Also, this ryokan is within a short drive of Shigakogen Hasuike Ski Area. Fellow travelers love the helpful staff.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Onsen
  • Free parking
  • Free WiFi
  • Air conditioning
$527 nightly
The total price is $582
Nov 6 - Nov 7

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Japanese-Style Room with Open-Air Bath

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free wired internet

Superior Japanese-Style Room with Open-Air Bath

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free wired internet

Standard Japanese-style Room with Open-Air Bath

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons
  • Free wired internet

Standard Japanese-Style Room with Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Twin Futons
  • Free wired internet

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About the neighborhood

Map
2200 Hirao, Yamanouchi, Shimotakai-gun, 381-0401

What's nearby

  • Shibu - 1 min walk - 0.0 km
  • Shibuyu Bridge - 1 min walk - 0.2 km
  • Sake Storehouse and Museum - 2 min walk - 0.2 km
  • Yudanaka Hot Spring - 19 min walk - 1.6 km
  • Joshin'etsu-kogen National Park - 4 min drive - 2.0 km

Getting around

  • Shinshu - Matsumoto Airport (MMJ) - 97 min drive
  • Yudanaka Station - 24 min walk
  • Zenkojishita Station - 28 min drive
  • Nagano (QNG) - 31 min drive
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪味処 みかさ - ‬3 min drive
  • ‪羅臼庵 - ‬2 min drive
  • ‪HAKKO BEER STAND - ‬3 min drive
  • ‪YUDANAKA BREWERY COMPLEX “U” - ‬2 min drive
  • ‪小石屋カフェ - ‬3 min walk

About this property

Shibu Onsen KOKUYA

  • At Shibu Onsen KOKUYA, you'll be just a 5-minute drive from Shibu and Yudanaka Hot Spring. Guests can be pampered with massages at the spa, and Tyoseian, one of 3 restaurants, serves Japanese cuisine and is open for breakfast and dinner. Also, this ryokan is within a short drive of Shigakogen Hasuike Ski Area. Fellow travelers love the helpful staff.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
10:00am

Hotel size

    • 19 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 10:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free covered onsite self parking
    • Free covered onsite valet parking
    • Limited self and valet parking on site

Transfers

    • Free train station shuttle

Other information

    • Designated smoking areas

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Reviews

Shibu Onsen KOKUYA Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The traditional Japanese meals served at the property were delicious and comparable to fine dining. (13 reviews)
  • Breakfast was comparable to fine dining with delicious meals and beautifully prepared dishes. (6 reviews)
  • The spa facilities were fantastic, relaxing, and beautifully maintained, providing a perfect place to unwind. (4 reviews)
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Popular mentions

Service staff
Room
Location
Bathroom
Breakfast

Reviews

Verified review

10/10 Exceptional

We had an absolutely wonderful stay at Hotel Kokuya. The entire staff was incredibly friendly, welcoming, and attentive, making us feel genuinely cared for from the moment we arrived. The spa facilities were fantastic— relaxing, and beautifully maintained. It was the perfect place to unwind. On top of that, the food was spectacular.
Verified review

10/10 Exceptional

One of the best stays I've ever had!! Great service, great food, extremely friendly and helpful staff!!
Verified review

10/10 Exceptional

Beautiful location
Verified review

10/10 Exceptional

I love everything about this place. The atmosphere, beautiful hot springs, very nice host. Checkout was smooth, food was delicious
Verified review

10/10 Exceptional

Staff were amazing, food was fantastic, onsen’s were magical. Can’t wait to go back!
Verified review

10/10 Exceptional

Staff was very helpful and welcoming.The orovate onsenwas superb
Verified review

10/10 Exceptional

Excellent service, friendly and helpful english speaking staff, an amazing facility with great baths, all in an incredible location. We would recommend anyone going to Yamanouchi and Shibu onsen stay at Kokuya
Verified review

10/10 Exceptional

The private onsen in our room was highlight of our stay. Staff was the best, everyone were helpful and efficient. There is a free shuttle to the snow monkey park.
Verified review

10/10 Exceptional

A great experience. Staff was amazing and made sure our stay was perfect, from the room, meals, onsen and transport. We went with our kids and they said this was their favorite stay during our trip in Japan. Highly recommend.
Verified review

10/10 Exceptional

Wonderful ryokan you'll never want to leave

Excellent cuisine, wonderful location (private onsen, especially the outdoor ones, are great), kind and friendly staff, beautiful atmosphere at night, traditional and spacious rooms (chilling in the room onsen bath was a dream)
Verified review

10/10 Exceptional

Amazing property in Yamanouchi. Staff was very friendly and the rooms were amazing. The open air bath in the room was serene and relaxing. The private hot springs on the property were all great as well.
Verified review

10/10 Exceptional

A great selection of onsens right inside the ryokan. Nice Japanese food in the half board. Very accommodating staff.
Verified review

10/10 Exceptional

Staff and Manager went out of their way to accomodate our group itinerary, including transportation.
Verified review

8/10 Very good

Great location with a historical past. Has 8 onsen on site and rooms have a private onsen. Lots of different ones try on addition to the 9 public baths. Not as personal as I thought It would be given the generational handover Stayed 2 nights and wished I’d only preferred the set meal for one night to experience the night life outside the ryokan.
Verified review

10/10 Exceptional

Wow what an experience. The service was amazing. So glad we decided to spend a night here. The futton was comfortable and the onsen baths were so relaxing. One of the highlights of our trip.
Verified review

10/10 Exceptional

Great hotel in Shibu Onsen

Loved our stay at Shibu Onsen Kokuya and would highly recommend. They made the trip into the mountains and to see the snow monkeys very easy - with transfers included and bag drop to the station. The traditional dinner and breakfast were a great experience. Also loved the variety of onsen’s available within the hotel itself - and private Onsen with your room if you want!
Verified review

8/10 Very good

Great for the Onsen and Snow Monkeys

Traditional Ryokan with many onsen baths. We had our own outdoor onsen which was nice but you could also use one of the other larger onsen by free reservation, these were great. Traditional Japanese meal for dinner which was lovely and very authentic feeling. Quite expensive.
Verified review

10/10 Exceptional

Absolutely loved our stay here, it was one of the highlights of our trip. The staff were very attentive and kind and helped us whenever we had a question. We loved the private onsen in our room as well as the option to use the other onsens on the property. The beds were very also one of the most comfortable throughout our entire trip. The dinner and breakfast meals were amazing. We would have loved to stay longer but it was outside of our budget. Thankyou for an amazing experience.
Verified review

10/10 Exceptional

Such a lovely Ryokan, the staff were all so kind and nice. Super friendly! Explained everything so well and offered pick up from a nearby train station and drop off at local monkey park. The baths were all so different and the vibes were really good. Would definitely go again! I'd recommend everyone to go if you want to stay in the area.
Verified review

10/10 Exceptional

This was one of the most amazing experiences of my entire life. The staff there made everything perfect. I didn’t know a place like this existed and I was deeply impressed by every aspect of our trip here. It’s unreal
Verified review

10/10 Exceptional

We cannot say enough good things about this property. The staff were incredibly thoughtful, informative, and fun to chat with! We had never stayed in a ryokan before and would recommend KOKUYA to all our friends and family. The food was incredible and we enjoyed the variety of Onsen available just in the hotel (we never made it to the public onsens). They also had a shuttle to the snow monkey park in the morning, and will transport your luggage back to the train station upon departure. We will be back to spend more time in this wonderful place.
Verified review

10/10 Exceptional

We were looking for a more traditional Japenese experience whilst also wanting to see the Snow Monkeys and this place did not disappoint! Free shuttle from the station to the hotel and we were greeted by very lovely staff members who gave us really useful info on the hotel and the onsen’s within the village. The hotel comes with 9 onsen’s which you can book and get private use through ur the day (no need to book after certain times, you just enter and lock the door). The hotel is also part of a group that gives you access to 9 additional onsen’s through the village with their own healing properties. We were provided with out our Yakuta’s to wear in the hotel and around the village and given a great list of recommendations on where to eat and drink. The village was stunning with a great amount of history and character so we really enjoyed walking around it! We mainly visited the area for the snow monkeys which was a nice hour long walk away through the hills, the hotel did also offer a shuttle up (I think that would be a paid one) Rooms were more traditional (careful of your head if you’re tall like me) but was a really great experience along with the traditional Japanese breakfast which was delicious. They were also super helpful and accommodating of my partners gluten allegg egg y providing her with her own tailored breakfast which she also really enjoyed! Fantastic experience would love to do it all again!
Verified review

10/10 Exceptional

Super helpful staff and they speak English. The customer service was excellent with thorough explanations of the facilities, the meals and the van service to see the snow monkeys the next day (free van service) Great meals (plenty of great food) and the baths were amazing (onsen). You can book the indoors baths twice in a day (heaven!) and I had a private onsen in my room as well. Even when the weather was super cold and rainy, I was able to enjoy and recover from my long trip. I was not able to get out and walk around the property at night since it was very cold outside. Would definitely love to return!
Verified review

10/10 Exceptional

A traditional Japanese hotel. They served breakfast and dinner. Exceptional. Staff very helpful, punctual, and sweet. The resort even has onsens within the hotel that guests can use. There is about ten of them. We used them instead of using the Puplic Onsen which we also had access to. Only issue was my husband is tall and had to duck in many doorways. Also we are in our 60’s and sleeping on the floor on mats was a bit uncomfortable. But definitely worth it. And going to the Snow Monkey Park was just awesome. Shuttle service was available at 9:15am. It is best to go early. Loved this place for traditional Japan hospitality.
Verified review

10/10 Exceptional

This ryokan was an absolute dream. The staff goes above and beyond to make it worth the price. My husband and I got to Nagano station and the only train to get to the ryokan was out of service and we had to take a bus to the snow monkey park with all our luggage and the ryokan used their shuttle to pick us up. They also provide free shuttle service to the snow monkey park in the morning (timed) and free bagging storage. The staff also had amazing English and explained everything the ryokan had to offer as well as helping us with how to get to our next location. Aside from the staff being great, the room we stayed in was amazing (we had the traditional futons, you get to wear traditional yukatas during your stay, and you have access to 6 or so onsens on the premise (you can privately use alone or with your partner/friends/family) and all 9 public onsens in the town. Also, we did the half board and everything we ate was delicious!!!