ElisabethHotel Premium Private Retreat

Property class: 4.5
Luxury hotel in Mayrhofen with spa and indoor pool

Choose dates to view prices

Located near a train station, ElisabethHotel Premium Private Retreat is a great choice for a stay in Mayrhofen. You can visit the spa to indulge in hot stone massages, body wraps, or mani/pedis, and Mamma Mia serves international cuisine. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free breakfast
  • Pet friendly
  • Parking available
  • Free WiFi

Room options

View all photos for Standard Double Room, Balcony (Authentic)

A hotel room with wooden paneling, a bed with white linens, a chair with a checkered pattern, and a nightstand with books and a lamp.

Standard Double Room, Balcony (Authentic)

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, Balcony (Junior)

A modern living room with a round table, a sofa, a lamp, and a vase with flowers.

Premium Double Room, Balcony (Junior)

9.0 out of 10
Wonderful
(2 reviews)
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony (Prestige Loft)

A modern hotel room with a large bed, a sofa, a chair, and a small table.

Suite, Balcony (Prestige Loft)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

A table with a vase of flowers and apples.

Deluxe Double Room, Balcony

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, Balcony (Charme)

A modern hotel room with a curved bed, a bedside table, a flat-screen TV, a large window, and a bathroom with a bathtub and sink.

Premium Double Room, Balcony (Charme)

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room, Balcony (Relax)

A modern living room with a sofa, armchair, and round coffee table. There is a glass of wine and a bottle on the table.

Premier Double Room, Balcony (Relax)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, Balcony (Apart)

A modern bedroom with a bed, bedside tables, and a nightstand.

Premium Double Room, Balcony (Apart)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony (Prestige Living)

A modern living room with a grey sofa, a round coffee table, and a red armchair.

Suite, Balcony (Prestige Living)

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Einfahrt Mitte 432, Mayrhofen, Tirol, 6290

What's nearby

  • Zillertal - 1 min walk - 0.0 km
  • Hauptstraße - 2 min walk - 0.2 km
  • Erlebnisbad Mayrhofen - 6 min walk - 0.6 km
  • Penkenbahn Gondola - 8 min walk - 0.7 km
  • Ahorn Ski Area - 11 min walk - 1.0 km

Getting around

  • Kranebitten Airport (INN) - 57 min drive
  • Mayrhofen Station - 3 min walk
  • Bichl im Zillertal Station - 3 min drive
  • Ramsau - Hippach Station - 5 min drive

Restaurants

  • ‪Goldkind - ‬4 min walk
  • ‪Happy End - ‬2 min walk
  • ‪La Cucina - ‬3 min walk
  • ‪Edelweiss Lounge & Restaurant Mayrhofen - ‬5 min walk
  • ‪Mo's - ‬2 min walk

About this property

ElisabethHotel Premium Private Retreat

  • Located near a train station, ElisabethHotel Premium Private Retreat is a great choice for a stay in Mayrhofen. You can visit the spa to indulge in hot stone massages, body wraps, or mani/pedis, and Mamma Mia serves international cuisine. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center.

At a glance

Hotel size

    • 70 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10 PM
    • Late check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 7 AM - 11 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

Children

    • Children (16 years old and younger) not allowed
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only, 1 total)*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 15 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

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Reviews

ElisabethHotel Premium Private Retreat Reviews

9.6

Exceptional

10

Cleanliness

9.6

Location

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The spa area is huge, well-equipped, and extremely comfortable with various facilities including a spa, sauna, and sauna rest areas. (10 reviews)
  • The hot tub was a highlight, offering a relaxing experience with both indoor and outdoor options. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Food
Room
Breakfast
Spa
View
Walking

Reviews

Verified review

10/10 Exceptional

The hotel in general was great, but the highlight was, of course, the spa. After a day of hiking, the feeling of resting in the outdoor hot tub, then swimming in the indoor pool, and finally resting yet again in the indoor HUGE hot tub, what can I say - that's the good life. Breakfasts were very good, and the dinners as well. The room was clean, quiet, well equipped, and we had free parking.
Verified review

10/10 Exceptional

Loved this place! Incredible hotel! Great food and staff! The spa is awesome!
Verified review

10/10 Exceptional

Food and drink selection just fantastic. Spa area also large, well equipped and extremely comfortable. Proximity to train and bus stops very convenient too. Will return.
Verified review

10/10 Exceptional

Beautiful hotel in Mayrhofen. Conveniently located for biking and hiking.
Verified review

10/10 Exceptional

Excellent hotel, superb staff, wonderful food, brilliant facilities. Highly recommended.
Verified review

10/10 Exceptional

A lovely hotel, recently modernised with excellent spa and wellness areas. Staff couldn’t have been friendlier and were very helpful. We loved the system they had for evening meals- a menu to order from at breakfast. Great choices for vegetarians and vegans too, all very tasty and beautifully presented. A ten minute walk to the gondola and town was an easy stroll and the ski lockers were also nice and clean. Happy to recommend this hotel.
Verified review

8/10 Very good

top
Verified review

10/10 Exceptional

This is a truly stunning property that looks like it has been recently renovated. The loft rooms are stunning with fabulous views. The spa area is huge with spa, finsh sauna, dry sauna rest areas and nudist only area if thats your thing. Staff throughout the hotel were very friendly and very attentive.
Verified review

10/10 Exceptional

Very good
Verified review

6/10 Good

The hotel is a nice mix of modern and traditional. Spa was lovely and the reason that we booked the hotel. We booked with half board and had dinner every evening. The food was mainly very good with salad bar as a starter and then multiple courses. Some notable issues were that the hotel charges for tap water at dinner, which I understand can be a thing in Austria however it seems very unfair to neither show the prices of soft drinks or water on a menu and then charge €3 for tap water and an eye watering €7 for bottled. The service on the whole was poor with plates being clattered around, tables being cleared before we were finished and being rushed through dinner and asked to leave to set for breakfast at 9.30pm. Some of the staff were very invasive rude and abrupt. The younger ladies who served us were very sweet and well meaning but there was a notable issue with service. I asked at the front desk for a spare key having left my key in the room and was very rudely told to return it when I found the old one. The hotel is a walk from the main ski lift. If you want to ski the other areas the ski room isnt located very well to load and unload the car. So in summary its a nice hotel but didnt feel friendly and welcoming and dinner which could be a lovely meal was spoiled by poor service skills. Not the best location for the nearest ski lift and poorly located ski room.
Verified review

10/10 Exceptional

The staff in the hotel are extremely friendly and nothing is ever too much hassle. The food and drink choices are vast and there is always enough to choose from. The car park and underground car park are a great addition with plenty of space. The hotel is immaculately maintained and it is very clean everywhere. The room is a great size and will amazing views from the balcony. I could not get the air conditioner to work and over the course of the night, the room became extremely hot and it was quite uncomfortable. Also, the bed only comes with one pillow that is very flat so I ended up using two cushions from the sofa instead. It would have been good to have an extra pillow in the room. It was also quite annoying that there were no drinking facilities in the room. No kettle/tea/coffee was provided in the room so it meant you had to always go down to the bar if you wanted to have a drink and just relax on the balcony. Also, we were given a bottle of water in the room on day 1 but this was not replaced throughout the entire stay. It would have been great if you could book your spa treatments online as it was only able to be booked via email which was a long and slow process and it would have been nice if they offered couples treatments as my husband and I had to go at different times but we like to get treatments together. Overall, I loved this hotel, it was incredible, very pretty, amazing staff and I would love to come back soon.
Verified review

8/10 Very good

Das Zimmer war Mega wir hatten eine Suit. Das Personal sehr zu vorkommend und hilfsbereit. Der Sauna Bereich klein und zum liegen ca um 13 Uhr keinen Platz mehr. Beim Pool hatte man genug Platz. Das Essen am Buffet gab es immer nur Salat, hätte mir auch mal einen Tiroler Abend gewünscht mit Kaesespaetzle etc.
Verified review

10/10 Exceptional

Erinomainen hotelli kivalla paikalla!
Verified review

10/10 Exceptional

Das Zimmer war extrem schön und gemütlich. Das Personal vorallem im Service super freundlich und lustig. Des SPA-Bereich ist top. Wir hatten einen tollen Aufenthalt und kommen bestimmt wieder.
Verified review

10/10 Exceptional

Ein rundherum sehr schönes Hotel. Das Personal ist sehr zuvorkommend und freundlich und das ganze Haus ist absolut sauber. Grandioser Wellnessbereich, der nie überfüllt ist, auch wenn das ganze Haus ausgebucht ist.
Verified review

10/10 Exceptional

Nettes Personal, schönes Zimmer, super Essen
Verified review

10/10 Exceptional

Tolle Hotel um ein paar Tage zu entspannen. Personal ist super aufmerksam und sehr freundlich!
Verified review

10/10 Exceptional

Sehr freundliches Personal, exzellentes Essen, Sauberkeit überall, tolles Spa, guter Skikeller, generell sehr positives Ambiente.
Verified review

10/10 Exceptional

Kostenloses Upgrade erhalten.zimmer, wellnessbereich und Essen top.
Verified review

10/10 Exceptional

Dringende Empfehlung

Es war vom Andang bis zum Ende hervorragend!
Verified review

8/10 Very good

Ren forkælelse

Den lækreste spa, maden er dejlig - venlig og serviceminded personale. Meget rent og pænt. Dog manker der ac på værelser og i restaurant i de varme måneder.
Verified review

10/10 Exceptional

ABSOLUT TOPKLASSE

Alt spiller helt i top på dette luksus resort i hjertet af de østrigske alper. Vi blev blæst helt bagover allerede ved check-in med velkomstdrink og menuvalg til samme aften. Egen balkon på alle værelser, kun for voksne og både spa og gourmetmad gør at vi helt sikkert vender tilbage hertil. Selvom der findes mange billigere hoteller i Alperne, så er helhedsoplevelsen aldeles fantastisk på Elisabeth. De lever helt op til PREMIUM PRIVATE RETREAT :-)
Verified review

10/10 Exceptional

Sehr freundliches und aufmerksames Personal, sehr sauber, moderner und großer SPA Bereich, Nähe zur Penkenbahn, Skibus hält direkt vor dem Hotel, Jause ist fast eine vollwertige und sehr hochwertige Mahlzeit, Frühstück und Dinner abwechslungsreich, lecker und umfangreich.
Verified review

10/10 Exceptional

Eine wunderschöne Unterkunft. Besonders der Badesee lädt mit entspannten Liegen nach einer Wanderung zum Entspannen ein. Auf meine Schwangerschaft wurde gerade auch beim Essen geschaut. Großes Lob!
Verified review

10/10 Exceptional

Super Hotel in top Lage mit schönem Wellnessbereich und gutem Essen. Zimmer (Premium Relax) war sehr schön.