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Sunline Hotel

Photo gallery for Sunline Hotel

Front of property – evening/night
Balcony
Balcony
1 bedroom, minibar, in-room safe, individually furnished
1 bedroom, minibar, in-room safe, individually furnished

Overview of Sunline Hotel

Sunline Hotel

3.5 star property
City centre hotel within walking distance of Hoan Kiem Lake

9.0/10 Superb

324 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Separate bedrooms
  • 24/7 front desk
Map
18 Bao Khanh Lane, Hoan Kiem District, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
For families
  • Children stay free
  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 2 min walk
  • St. Joseph's Cathedral - 1 min drive
  • Hanoi Opera House - 5 min drive
  • Hanoi Old City Gate - 3 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Polite and Co - 2 min walk
  • Café Runam - 2 min walk
  • Take Eat Easy Ice-cream & Cafe - 2 min walk
  • Mediterraneo - 2 min walk
  • Al Fresco's - 2 min walk

About this property

Sunline Hotel

Sunline Hotel puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for VND 418500 per vehicle. You'll have free perks such as WiFi and wired Internet. Fellow travellers like the helpful staff and location.

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 12
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday at midnight due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 12

Children

  • Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No on-site parking
  • Free off-site parking nearby; booking required

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Property amenities

Food and drink

  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Vietnamese

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Airport shuttle service is offered for an extra charge of VND 418500 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for VND 465000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Sunline Hotel Hanoi
Sunline Hotel
Sunline Hanoi
Sunline Hotel Hotel
Sunline Hotel Hanoi
Sunline Hotel Hotel Hanoi

Frequently asked questions

Does Sunline Hotel offer free cancellation for a full refund?
Yes, Sunline Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sunline Hotel?
As of 26 November 2022, prices found for a 1-night stay for 2 adults at Sunline Hotel on 29 November 2022 start from €56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sunline Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sunline Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sunline Hotel?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Sunline Hotel?
Yes, an airport shuttle is available. The charge is VND 418500 per vehicle one-way.
What are the check-in and check-out times at Sunline Hotel?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Sunline Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near Sunline Hotel?
Yes. Nearby restaurants include La Place Cafe (3-min walk), Noodle & Roll (4-min walk) and Rue Lamblot (4-min walk).
What's the area around Sunline Hotel like?
Sunline Hotel is in Old Quarter, a short 2-minute walk from Hoan Kiem Lake and 4 minutes' walk from St. Joseph's Cathedral. Travellers say that this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Located inside the Old Quarters but on a quieter lane where there are restaurants, hotels but not the night markets or street food. So it is quieter and I like it. The staff here are very friendly although they speak little English. They are polite and help as much as they can. Our exe. twin room is on the 6th floor and we like the comfortable bed and pillows. The room is clean and nice. It is 5 mins walking distance to St. Joseph's Cathedral and Hoan Kiem Lake. It is possible to walk from here to the Train Street (13 mins), Dong Xuan wholesale market (15 mins), Hanoi Opera House too. But it's easy to get distracted by all the shops along the way.
BB, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Martin, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

It is located in the central of Old Town. Many good restaurants and shops nearby. We can walk to the lake. Room is big enough for 2 people but shower room is too small.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Stay. A 10.
I will stay at Sunline again. Stacks right in the middle of old quarters n a quiet street. The front desk Receptionists are great n courteous especially Ms Gaing The staff are very helpful. Rooms comfortable. Cheers
mun, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Great hotel and even better location, breakfast was good and the staff were very nice and helpful
Alan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel is modern and in a great area to stay if you want to be around Ha Noi's old quarter and lake precinct. :)
Kim, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

It is located in a great location and on a quiet street. There is food and shopping nearby. Able to walk to everything and if not, the staff will help get you a cab.
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great place to stay inn........................................
Mr, 3-night trip
Verified Expedia guest review

8/10 Very good

The hotel is in a good spot as you can easily walk to most places . It is also quiet at night . Staff are friendly and helpful
3-night romance trip
Verified Expedia guest review