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Hotel Universo Guadalajara
3-star hotel with restaurant, near Plaza de Armas
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
From
$31
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
Lopez Cotilla No, 161, Guadalajara, 44100, JAL, Mexico
7.6.Good.324 verified Hotels.com guest reviews
Double charged . Corrected at the end... Bathroom nasty. I had to change room.. didn't…
Mar 13, 2021
Everything good hotel personnel food very clean we liked
Nov 25, 2020
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- 24 hours Gap period enforced between guest stays -
- Guests are provided with free hand sanitizer
Guests rated location
Walkable46 positive mentions
Shopping32 positive mentions
Quiet28 positive mentions
Safe26 positive mentions
Transportation options25 positive mentions
- Free parking
- Free WiFi
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 131 smoke-free guestrooms
- Daily housekeeping
- Restaurant
- Breakfast available
- 24-hour front desk
- Air conditioning
For families
- Private bathroom
- Television
- Daily housekeeping
- Elevator
- Cable TV service
- Dry cleaning/laundry service
What’s around
- In Downtown Guadalajara
- US Consulate General Guadalajara - 28 min walk
- Plaza de Armas - 4 min walk
- Guadalajara Cathedral - 6 min walk
- Parque Agua Azul - 21 min walk
- Avienda Chapultepec - 30 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Room, 1 King Bed
- Standard Double Room
- Suite
- Ka Suite
Location
Lopez Cotilla No, 161, Guadalajara, 44100, JAL, Mexico
- In Downtown Guadalajara
- US Consulate General Guadalajara - 28 min walk
- Plaza de Armas - 4 min walk
What’s around
Landmarks
- In Downtown Guadalajara
- US Consulate General Guadalajara - 28 min walk
- Plaza de Armas - 4 min walk
- Guadalajara Cathedral - 6 min walk
- Parque Agua Azul - 21 min walk
- Avienda Chapultepec - 30 min walk
- Templo de San Agustin - 4 min walk
- Museo de Cera (Wax Museum) - 4 min walk
- Plaza de los Mariachis - 5 min walk
- Plaza de la Liberacion - 5 min walk
- Palacio de Gobierno - 5 min walk
Getting around
- Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 36 min drive
- Plaza Universidad Station - 5 min walk
- San Juan de Dios Station - 6 min walk
- Juarez Station - 14 min walk
At a glance
Hotel size
- This hotel has 131 rooms
Arriving/leaving
- Check-in time 3:00 PM-8:00 PM
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
Other information
- Smoke-free property
In the hotel
Food and drink
- Buffet breakfast daily (surcharge)
- Restaurant
- Room service (during limited hours)
Services
- 24-hour front desk
- Tours/ticket assistance
- Dry cleaning/laundry service
- Luggage storage
Facilities
- Elevator
Accessibility
- Wheelchair-accessible registration desk
Languages Spoken
- English
- Spanish
In the room
Home comforts
- Air conditioning
- Iron/ironing board (on request)
Freshen up
- Private bathroom
- Shower only
Be entertained
- 32-inch TV
- Cable TV channels
Stay connected
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe
Special features
Dining
Galaxia - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Small print
Also known as
- Universo Sa Guadalajara
- Universo Sa Hotel
- Universo Sa Hotel Guadalajara
- Hotel Universo Guadalajara
- Universo Guadalajara
- Universo Guadalajara
- Hotel Universo Guadalajara Hotel
- Hotel Universo Guadalajara Guadalajara
- Hotel Universo Guadalajara Hotel Guadalajara
Optional extras
Buffet breakfast is offered for an extra charge of MXN 85 for adults and MXN 74 for children (approximately)
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Contactless check-out is available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Hotel Universo Guadalajara does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Sorry, pets and service animals aren't allowed.
- You can check in from 3:00 PM - 8:00 PM. Check-out time is noon. Contactless check-out is available.
- Yes, Galaxia offers Mexican cuisine. Nearby restaurants include Cafe Madrid (3-min walk), El Arte Cafeteria Restaurante (4-min walk), and Las Sombrillas Restaurant (6-min walk).
- No, this hotel doesn't have a casino, but Majestic Casino (9-min drive) is nearby.
7.6.Good.324 verified Hotels.com guest reviews
- 4.0.Fair
The location is very good. The condition of the property it’s really bad all rusty and broken titles, the furniture all in bad condition. I will not used this hotel again.
Albor, 2 night family trip, Oct 18, 2020
Verified Expedia guest review
- 6.0.Good
Great location...but
Location was perfect for quick walks to nearby interests. Rooms were outdated and in need of deep cleaning. Front desk and service staff were great! The rooms could benefit from an update and is in need of attention. I don't mind paying more if rooms were up to par
5 night family trip, Aug 27, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Excelente !!! Limpio seguro y el personal muy amable
Andrea, 2 night business trip, Aug 2, 2020
Verified Expedia guest review
- 4.0.Fair
Guadalajara Trip
Sofa bed was all stained and looked dirty. Bed Mattresses were horrible.
Susana, 3 night family trip, Mar 19, 2020
Verified Hotels.com guest review
- 6.0.Good
Cheap but well located. It is not an amazing place but you get what you pay for.
Miguel, 1 night business trip, Dec 8, 2019
Verified Expedia guest review
- 8.0.Very Good
convenient in the center
this a very convenient hotel,clean and very friendly employees
Diana, 3 night business trip, Sep 22, 2019
Verified Hotels.com guest review
- 2.0.Poor
The hotel was super dirty. AC wouldnt work and we also saw. Cockroaches in our room. We got switched rooms but was still in terrible condition. Never again will book at this hotel.
11 night family trip, Aug 22, 2019
Verified Orbitz guest review
- 4.0.Fair
Property look nice got there and they gave me 2 separate rooms when I had payed for a suit... the 2nd room smelled like cigarettes...... shower had a big hole in the ceiling.. other than that everything was good
1 night family trip, Aug 11, 2019
Verified Expedia guest review
- 10.0.Exceptional
If one day I go back to visit Guadalajara Mexico I will stay in this hotel again thank you
4 night family trip, Jul 4, 2019
Verified Orbitz guest review
- 8.0.Very Good
In the Historic part of the city walking distance to everything Good restaurants night life and very safe.
3 night trip, Jun 28, 2019
Verified Expedia guest review