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Hanoi Bonsella Hotel

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Junior Suite, 1 Queen Bed, Non Smoking, City View | Premium bedding, pillow-top beds, minibar, in-room safe
Premier Room, 1 King Bed, Non Smoking, City View | Premium bedding, pillow-top beds, minibar, in-room safe
Family Suite, Non Smoking, City View | Premium bedding, pillow-top beds, minibar, in-room safe
Executive Suite, Non Smoking, City View | Premium bedding, pillow-top beds, minibar, in-room safe

Overview of Hanoi Bonsella Hotel

Hanoi Bonsella Hotel

3.5-star property
Art Deco hotel with restaurant, connected to a shopping centre, near Hoan Kiem Lake

9.6/10 Exceptional

350 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bar
Map
3 Bao Khanh Lane, Hoan Kiem District, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • Area shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 1 min walk
  • Hanoi Opera House - 7 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 51 min drive
  • Hanoi Long Bien Station - 16 min walk
  • Hanoi Railway Station - 20 min walk
  • Hanoi Giap Bat Station - 25 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Cafe nhà thờ - 2 min walk
  • Legend - 3 min walk
  • The Artisan Buon Dua Le Cafe - 3 min walk
  • Café Runam - 3 min walk
  • Take Eat Easy Ice-cream & Cafe - 3 min walk
Map

About this property

Hanoi Bonsella Hotel

3.5-star hotel in the heart of Old Quarter
At Hanoi Bonsella Hotel, you can look forward to a round-trip airport shuttle, a terrace and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An area shuttle, an area shuttle and multilingual staff
  • A 24-hour front desk, luggage storage and a reception hall
  • A computer station, free newspapers and concierge services
  • Guest reviews speak well of the quiet location and helpful staff
Room features
All guest rooms at Hanoi Bonsella Hotel include comforts, such as premium bedding and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
More amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with bidets and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Electric kettles, heating and daily housekeeping

Languages

English, Vietnamese

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 12:30 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay free

What to do

  • Bike rentals nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one way)
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Local area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • Rollaway beds are available for VND 575000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Diamond Hotel Hanoi
Diamond Hanoi
Hanoi Bonsella Hotel Hotel
Hanoi Bonsella Hotel Hanoi
Hanoi Bonsella Hotel Hotel Hanoi

Frequently asked questions

Does Hanoi Bonsella Hotel offer free cancellation for a full refund?
Yes, Hanoi Bonsella Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hanoi Bonsella Hotel?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Hanoi Bonsella Hotel on 22 October 2022 start from €61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hanoi Bonsella Hotel?
This property confirms that guests are provided with hand sanitiser. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hanoi Bonsella Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hanoi Bonsella Hotel?
Sorry, there's no on-site parking at Hanoi Bonsella Hotel.
Is an airport shuttle service offered by Hanoi Bonsella Hotel?
Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one way.
What are the check-in and check-out times at Hanoi Bonsella Hotel?
You can check in from 2:00 PM - noon. Check-out time is 12:30 PM.
What is there to do at Hanoi Bonsella Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near Hanoi Bonsella Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Al Fresco's (3-min walk), Capricciosa (3-min walk) and Phố Cổ (3-min walk).
What's the area around Hanoi Bonsella Hotel like?
Hanoi Bonsella Hotel is in Old Quarter, a short 1-minute walk from Hoan Kiem Lake and 5 minutes' walk from Thang Long Water Puppet Theatre. Travellers recommend the hotel for its quiet location.

Overall score and ratings

9.6

Exceptional

9.6/10

Cleanliness

9.9/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

6.0/10

Eco-friendliness
Write a review

10/10 Exceptional

Amazing location in the Old Quarter and extremely near to the Hoan Kiem Lake. There's a bar, local coffee shop, local eateries and a famous pizzeria all within a few steps from the hotel. The room itself is decent and breakfast is just okay. They close their entrance at midnight though, so be prepared with a SIM card so you can call them up to open the door if you were to arrive back later than that.
Dinh Viet Anh, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Glen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The front desk staff is very friendly. Mia ( sorry if wrongly called). Suggest staff should wear a name tag. Mia was helpful and always have happy and smiling face. Recommend to stay in this hotel again. By the way, m house breakfast was wonderful, Vietnamese style as well as western - porch eggs, hot dogs, bacons. All cooked very delicious and yummy. Vietnamese coffee, cereals also served. Well done . Had a wonder stayed in Bonsella.
Yoon Shan, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was amazing! The breakfast was the best we had while visiting Vietnam (we traveled from north to the southern most tip) . It was on the top floor and we sat out on the balcony looking over the other buildings and lake. Quite lovely! The rooms were nice and had air conditioning. It was located in walking distance to most things. Great shopping. We also did an amazing tour/bike/boat of Nin Bin - we were taken on the river to see the amazing lime Stone Mountain formations and then biked all over and had lunch- it was a super fun event! (Instead of doing a boat trip of Halong Bay which I hear is very over crowed and polluted) - just a thought for those that don’t want to spend a lot time.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Location location location
Great Service, staff and location. Close to all attractions and a block from Lake. Great local restaurant right next door. Road around Lake closes on the weekend which is an added bonus.
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved our stay at the Hanoi Bonsella Hotel. The staff went above and beyond in all aspects of service. The room was new and clean. The location is perfect...close to everything...but on a quieter street. Every morning you can enjoy an incredible breakfast on the top floor with a view of the lake and city. My wife and eleven year old daughter agree with me that this was probably our favorite big city boutique hotel experience...ever. Thank you!
5-night trip
Verified Expedia guest review

10/10 Exceptional

service beyond expectations
wonderful visit - from the welcome drinks and plate of fruit, to the beyond expectations effort in recovering my I-pad that I left on the van transporting us from Halong Bay. Everything about this hotel and the service they offer in amazing. Thank you. We loved our stay with you.
Delsa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good location, facilities were comfortable but minimal
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful staff and excellent services! Good location too!
4-night family trip
Verified Expedia guest review