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Hotel Top Five

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Desk, soundproofing, iron/ironing board, free WiFi
Balcony
Single Room | Desk, soundproofing, iron/ironing board, free WiFi
Single Room | Desk, soundproofing, iron/ironing board, free WiFi
View from room

Overview of Hotel Top Five

Hotel Top Five

3.0 star property
3-star hotel in Ntinda with restaurant and bar/lounge

7 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
  • Bar
The price is €47
Price available on 03/12/2022
Map
Ntinda Muteesa II Road, Kampala, 00256

Room options

About this area

What's nearby

  • In Ntinda

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 57 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • MF Foods - 13 min walk
  • Romeo's Restaurant - 13 min walk
  • Mareeta Foods - 14 min walk
  • Senor Levy Restaurant - 15 min walk
  • Lebanese Food - 15 min walk

About this property

Hotel Top Five

A great choice for a stay in Kampala, Hotel Top Five features a rooftop terrace and offers an airport shuttle (available 24 hours) for UGX 160000 per person. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

Languages

English, Estonian, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global), COVID-19 Guidelines (CDC) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms

Arriving/Leaving

  • Check-in time ends at anytime
  • Express check-in/out available
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)
  • Free babysitting

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Free babysitting

Working away

  • 24-hour business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Rooftop terrace
  • Garden
  • Television in common areas

Accessibility

  • Accessible bathroom (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • English
  • Estonian
  • Swedish

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Airport shuttle service is offered for an extra charge of UGX 160000 per person (one way)
  • Local area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • SGS (third-party expert - Global)
  • COVID-19 Guidelines (CDC)
  • Safe Travels (WTTC - Global)
  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (WHO)

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards.

Also known as

Hotel Top Five Kampala
Hotel Top Five Hotel
Hotel Top Five Kampala
Hotel Top Five Hotel Kampala

Frequently asked questions

Does Hotel Top Five offer free cancellation for a full refund?
Yes, Hotel Top Five does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Top Five?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Top Five?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Top Five?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Top Five?
Yes, an airport shuttle is available. The charge is UGX 160000 per person one way.
What are the check-in and check-out times at Hotel Top Five?
You can check in until anytime. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Hotel Top Five and nearby?
Hotel Top Five has a garden.
Are there restaurants at or near Hotel Top Five?
Yes, there's an on-site restaurant. Nearby restaurants include MF Foods (13-min walk), Romeo's Restaurant (13-min walk) and Mareeta Foods (14-min walk).
Does Hotel Top Five have any outdoor private spaces?
Yes, every room features a balcony.

Overall score and ratings

5.4

5.4/10

Cleanliness

6.9/10

Staff & service

5.4/10

Property conditions & facilities

4/10 Fair

Dirty and no real attention to detail, bath room had mold or something
2-night trip
Verified Orbitz guest review

4/10 Fair

WRONG ADVERTS
The information provided on the web is completely wrong eg, No free bottled water as it is stated on the web, No free news paper as it is stated on their website,They have very old bed sheets which were white but now turning yellow,there is no warm water in the birth rooms, the bathroom is hard to dry out water. nO PHONE IN THE ROOM, AND THE INTERNET IN THE ROOM IN NOT THERE AS ADVERTISES.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great, well-priced hotel.
Very friendly and helpful staff. Very nice, spacious rooms.
Verified Expedia guest review

6/10 Good

4-night trip
Verified Expedia guest review

4/10 Fair

Anbefales ikke
Jeg hadde ikke ventet mye av dette hotellet men det det var ikke bra. Det virket dårlig organisert. Frokosten var elendig
Verified Hotels.com guest review

6/10 Good

日用品の買い物には便利、でも、部屋には蚊が多いので、注意!
従業員はフレンドリーです。1本隔てた通りにスーパーマーケットがあり、買い物には便利です。レストランではウガンダの料理だけではなく、エチオピア料理のインジェラを食べることもできます。カンパラには湿地が多く、蚊が多いので、客室には蚊帳がありますが、念のためにこのクラスのホテルでは、蚊取り線香とライターを持って行きましょう。
Verified Hotels.com guest review

4/10 Fair

正にローカルなホテル
エクスペディアで最高評価とのことで思い切って予約しましたが、驚きの連続。まずフロントでは、エクスペディアの予約内容も確認せず、部屋を決められましたが、通された部屋にはバスタオル1枚と石鹸以外一切の備品はなく、もちろん冷蔵庫やポットもありません。グラスとコーヒーカップはバー兼レストランで借りてきました。ベッドは購入時のビニールが掛かったままでシャリシャリとうるさく、シーツはすぐに滑って外れてしまいます。何より困ったのは、発電機の電源がすぐに落とされるため、WiFiが使えなくなったことです。小振りの蛍光灯一つで暗くなるととても仕事はできませんでした。朝食は選択余地の全くないビュッフェで、ジュース、トースト2枚と卵かウインナーにネスカフェでした。唯一良かったのは近くにショッピングセンターがあったことくらいですか…。ホテル紹介に記載されていた内容はほとんどがウソでした。
Verified Expedia guest review