On arrival the front desk staff were not friendly, no meet and greet, they just wanted to move us along. I had requested a double bed, the request had been confirmed, when I got to the room it was two singles pushed together. Couldn’t join WiFi in the room, called reception they couldn’t connect me either, they gave me a different room number and password to get connected!! The room (5015) was positioned right next to, or directly under a generator of some kind and the noise it generated was so loud I think I got 3 hours sleep; at 2am my partner was awoken by a cockroach in the bathroom. The website states four restaurants, that’s not really true, there are two actual restaurants which they alternate cuisines between Greek, Italian, Mexican and a buffet. When we arrived only Mexican was available, can’t eat spicy so we were forced to eat out of the hotel. In the pool grounds, the sunbed covers were dirty with one of them splattered with what looked like blood. Several of the umbrellas were faulty so we were forced to use trees for shade, we had arrived at 2.30 pm and all the sunbeds around the pool were taken. This hotel is tired and needs upgrading. I don’t recall meeting any staff in the hotel or grounds who was friendly or happy. On checkout the front desk didn’t even ask us how was our stay! We were bed and breakfast but in the morning we just wanted to get out of there and left without breakfast. This is at best a 2 star hotel masquerading as a 4/5 star hotel. Avoid.
