In the heart of Lisbon, My Story Hotel Rossio offers a warm welcome with a restaurant, bar, and dry cleaning services. Connect to in-room WiFi and take advantage of luggage storage. The helpful staff has left a lasting impression on previous guests who praise the hotel's location.
Praca Dom Pedro IV (Rossio Square), 59, Lisbon, 1100-200
What's nearby
Rossio Square - 1 min walk - 0.0 km
Santa Justa Elevator - 2 min walk - 0.2 km
Avenida da Liberdade - 5 min walk - 0.5 km
Castle of São Jorge - 7 min walk - 0.6 km
Commerce Square - 8 min walk - 0.7 km
Getting around
Humberto Delgado Airport (LIS) - 22 min drive
Cascais (CAT) - 26 min drive
Rossio Station - 2 min walk
Cais do Sodré Station - 15 min walk
Santa Apolonia Station - 23 min walk
Rossio Station (Green) - 1 min walk
Restauradores Station - 3 min walk
Praça da Figueira Stop - 4 min walk
Airport shuttle (surcharge)
Restaurants
McDonald's - 2 min walk
Starbucks - 2 min walk
Café Nicola - 1 min walk
Ginginha do Carmo - 1 min walk
Burger King - 2 min walk
About this property
My Story Hotel Rossio
My Story Hotel Rossio offers a fantastic location, putting you just a 5-minute walk from Rossio Square and Santa Justa Elevator. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Avenida da Liberdade and Commerce Square are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Rossio Station (Green) is steps away and Restauradores Station is 3 minutes.
At a glance
DONE
Hotel size
46 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Traveling with children
Babysitting (surcharge)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Airport shuttle service is offered for an extra charge of EUR 35 per room (one-way)
Children & extra beds
Babysitting is available for an extra charge
Airport shuttle service for children up to age 12 costs EUR 35 (one-way)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Property Registration Number 11295
Also known as
My Story Hotel Rossio Lisbon
My Story Hotel Rossio
My Story Rossio Lisbon
My Story Hotel Rossio Lisbon
My Story Rossio Lisbon
My Story Rossio
Hotel My Story Hotel Rossio Lisbon
Lisbon My Story Hotel Rossio Hotel
Hotel My Story Hotel Rossio
Residencia Sul Down Town
My Story Hotel Rossio Hotel
My Story Hotel Rossio Lisbon
My Story Hotel Rossio Hotel Lisbon
Frequently asked questions
Does My Story Hotel Rossio offer free cancellation for a full refund?
Yes, My Story Hotel Rossio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at My Story Hotel Rossio?
Sorry, pets aren't allowed.
Is parking offered on site at My Story Hotel Rossio?
Sorry, there's no onsite parking at My Story Hotel Rossio.
Is airport shuttle service offered by My Story Hotel Rossio?
Yes, an airport shuttle is available. The charge is EUR 35 per room one-way.
What are the check-in and check-out times at My Story Hotel Rossio?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an onsite casino at My Story Hotel Rossio?
No, this hotel doesn't have a casino, but Lisbon Casino (10-min drive) is nearby.
Are there restaurants at or near My Story Hotel Rossio?
Yes, there's an onsite restaurant.
What's the area around My Story Hotel Rossio like?
My Story Hotel Rossio is in Lisbon City Center, a short 1-minute walk from Rossio Station (Green) and 5 minutes' walk from Avenida da Liberdade. Travelers love the hotel's prime location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
My Story Hotel Rossio Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Breakfast
Bed
Bathroom
Restaurant
Subway
Shopping
Shower
What guests liked
Breakfast was consistently described as excellent, huge, and wonderful with a variety of options. (21 reviews)
The property is centrally located with plenty of dining options nearby and a great breakfast selection. (4 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Jun 14, 2025
Hotels in good location easy to access to various activities around the water front
Oanh
Oanh, 4-night trip
10/10 Exceptional
Mar 16, 2025
Clean, great location, friendly, comfortable room.
susan
susan, 4-night trip
8/10 Very good
May 7, 2025
Location was excellent. Rooms were clean and breakfast excellent. Rooms are very small but we didn’t spend much time there anyway.
Amy
Amy, 2-night trip
10/10 Exceptional
Feb 25, 2025
The hotel was very clean and staff were very friendly, welcoming, and helpful
Adeeba
Adeeba, 3-night trip
10/10 Exceptional
Dec 31, 2024
Excellent hotel! Great location, friendly and helpful staff.
Jodi
Jodi, 4-night trip
10/10 Exceptional
Jun 6, 2025
So central! Very nicely decorated. Our room was very, very small though. But it had a direct view of the beautiful square and castle. It was stunning. It was great for the one night we stayed. Would get quite cramped if we stayed more than a few nights. It was a beautiful room though.
Susan
Susan, 1-night trip
10/10 Exceptional
May 8, 2025
Very nice staff…fantastic location…clean hotel…only downside no washcloths…apparently that’s not uncommon in Europe. Highly recommend!
Missy
Missy, 2-night trip
10/10 Exceptional
Mar 23, 2025
Great stay.
Great location. Clean. Attentive staff.
Excellent breakfast.
Glen
Glen, 3-night trip
8/10 Very good
May 29, 2025
This was a stylish property right in the heart of Rosario square. Plenty of restaurants and shopping within walking distance. The staff was very friendly, and the breakfast was fantastic as well. My only grip was the cleanliness of the bathroom. The shower had black mold around the edges and inside the shower as well, which was a bit of a turn off. Aside from that we had a great stay!
Anthony
Anthony, 2-night trip
10/10 Exceptional
Apr 23, 2025
A
Bradley
Bradley, 3-night trip
10/10 Exceptional
Jul 24, 2024
Great location, close to transport options, restaurants, tourist sites
Rajeshkumar
Rajeshkumar, 4-night trip
10/10 Exceptional
Sep 7, 2023
Great stay and awesome location!
Simona
Simona, 4-night trip
10/10 Exceptional
Aug 20, 2024
Very nice hotel at a convenient location with friendly staff and small but cute rooms.
Lumin
Lumin, 1-night trip
8/10 Very good
May 29, 2025
Spectacular location right on Rossio Square with great access to everything! And if you couldn't walk to it, it was super easy to grab transportation right from the hotel. The staff were wonderfully helpful, and the breakfast (though not included) was exceptional. The room itself was a little small, and the outlets were not well thought out (behind a moving partition on the side of the bed that you would thread your cord through & an outlet in the bathroom that was limited), but it was very clean and had a wonderful view of the square, and a great shower. I would highly recommend this hotel for it's perfect location and hospitality!
Renee
Renee, 2-night trip
10/10 Exceptional
Feb 19, 2025
Great hotel wth lovely staff. The surprise slice of cake for my husbands birthday was an extra special touch!
Nicole
Nicole, 3-night trip
8/10 Very good
Oct 3, 2024
Great central loation
Great central location.
Matthew
Matthew, 1-night trip
10/10 Exceptional
Aug 18, 2024
Very good location, nice staff members.
Lumin
Lumin, 1-night trip
10/10 Exceptional
Aug 24, 2024
Excellent location
Marci
Marci, 1-night trip
8/10 Very good
Apr 27, 2025
Me encanto la ubicación del hotel pero la habitación inicial era muy incómoda para entrar o salir del baño por suerte nos la cambiaron pues para personas mayores es bien difícil manejarse en esos espacios tan reducidos
Estrella
Estrella, 2-night trip
10/10 Exceptional
Mar 4, 2025
Very friendly staffs, clean room, very convenient area , excellent breakfast with discount price. Only bad thing was bathroom too small. But it is Europe, what should I do! I will come back this hotel again.
Seungyoo
Seungyoo, 3-night trip
6/10 Good
Jun 1, 2025
Room was spacious and clean. Cent ally located hotel - great location. We couldn’t control the room temperature - front desk did that so it was either very hot or very cold- we had to call them multiple times. The front desk clerk said room can’t be individually regulated - they did it by floor. ????????
Joel
Joel, 1-night trip
8/10 Very good
Aug 30, 2023
Overall very nice place to stay right in the thick of everything
Steven
Steven, 2-night trip
8/10 Very good
Apr 29, 2024
Excellent location to everything! Good restaurant and staff!