25hours Hotel Altes Hafenamt

Hotel with restaurant, near International Maritime Museum

Choose dates to view prices

When you stay at 25hours Hotel Altes Hafenamt, you'll be in a great location, within just a 10-minute walk of Hamburg Cruise Center and Hamburg Dungeon. Guests can enjoy Mediterranean cuisine at NENI, which serves breakfast, lunch, and dinner, and the sauna makes for a relaxing end to the day. Other highlights include a bar/lounge, a terrace, and a garden. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Überseequartier Station is 3 minutes and HafenCity Universität Station is 9 minutes.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
$163 nightly
The current price is $174 total
Total with taxes and fees
Nov 22 - Nov 23

Room options

View all photos for Large

A neatly made bed with pillows and a blanket, a bedside lamp, a small stool with a book, and a shelf with books and a plant.

Large

8.8 out of 10
Excellent
(10 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium

A hotel room with a large bed, a bedside table with a magazine, a mirror, and a wall-mounted lamp.

Medium

9.4 out of 10
Exceptional
(24 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Extra Large

A modern living room with a sofa, armchair, and a small table.

Extra Large

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Osakaallee 12, Hamburg, HH, 20457

What's nearby

  • International Maritime Museum - 2 min walk - 0.2 km
  • Hamburg Dungeon - 7 min walk - 0.7 km
  • Miniatur Wunderland - 9 min walk - 0.8 km
  • Elbe Philharmonic Hall - 12 min walk - 1.0 km
  • Hamburg City Hall - 14 min walk - 1.2 km

Getting around

  • Hamburg Finkenwerder Airport (XFW) - 39 min drive
  • Hamburg Airport (HAM) - 43 min drive
  • HafenCity Universität Hamburg Station - 7 min walk
  • Hamburg Central Station - 19 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 20 min walk
  • Überseequartier Station - 3 min walk
  • HafenCity Universität Station - 9 min walk
  • Messberg U-Bahn - 9 min walk

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Sabai Dee Mai Restaurant - ‬3 min walk
  • ‪Pesca – Theatre of Fish - ‬5 min walk
  • ‪Andronaco HafenContor - ‬3 min walk
  • ‪Espresso House - ‬3 min walk

About this property

25hours Hotel Altes Hafenamt

  • When you stay at 25hours Hotel Altes Hafenamt, you'll be in a great location, within just a 10-minute walk of Hamburg Cruise Center and Hamburg Dungeon. Guests can enjoy Mediterranean cuisine at NENI, which serves breakfast, lunch, and dinner, and the sauna makes for a relaxing end to the day. Other highlights include a bar/lounge, a terrace, and a garden. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Überseequartier Station is 3 minutes and HafenCity Universität Station is 9 minutes.

At a glance

Hotel size

    • 49 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 32 per day)
    • Onsite parking limited

Other information

    • Smoke-free property

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Reviews

25hours Hotel Altes Hafenamt Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as superb, delicious, tasty, super, and very nice. (18 reviews)
  • The restaurant offered a diverse and good buffet breakfast, and the Neni restaurant was particularly excellent. (8 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Bar
Location
Restaurant
Room

Reviews

Verified review

6/10 Good

Good location and vibe, friendly staff
Verified review

10/10 Exceptional

Great location! Sweet and helpful staff. Only downside was that we were attending a wedding and the lighting in the room was not amenable for makeup 🙈 Also, for people with allergies, check for a room without carpeting. Otherwise a lovely stay!
Verified review

10/10 Exceptional

Staff were extremely helpful, room was spotless and welcoming.
Verified review

10/10 Exceptional

Clean, modern room with great amenities.
Verified review

10/10 Exceptional

Plenty of parking spaces in the public carpark (same price and location as the hotels parking - where it was full). Loved the lady at breakfast <3 Bring your own cotton swabs and conditioner. Only 0,33 L water for a two day stay for two persons, but a REWE supermarket just across the hotel.
Verified review

8/10 Very good

Friendly staff. Poor room temperature control.
Verified review

10/10 Exceptional

We absolutely loved our first stay in a 25hours hotel. The staff and location and accommodations were all well above our expectations, and we look forward to staying again!
Verified review

10/10 Exceptional

Very pleasant stay in Hamburg

We were only there for one night, wish it was more! The hotel is clean and the staff was very helpful and friendly! Helped us book a night cruise and called a taxi for us in the morning. Great location for us as we wanted the night cruise and had booked a time for Miniature Wonderland in the morning.
Loved the welcoming set up of the room!
Verified review

8/10 Very good

Everything really good. Great location and nice ambiance. Some minor point for improvement. It is very dark in the restaurant especially for breakfast. Pillows in room for sleeping are too thin.
Verified review

8/10 Very good

Nice hotel, room was okay but was expecting little bit more space for extra large room. The bed for our daughter was not ready upon our arrival, there were only towels for two in the room and we were never given extra glass/cup although the housekeeping team sorted out the bed straight away. Was expecting little bit more such as bathrobes and a larger outdoor area for the guests. There were only two tables outside the reception and although the restaurant had a large outdoor area, the restaurant manager was not happy for us to sit there unless we were ordering food from the restaurant. This was not great as we were the guests of the hotel. Buffet breakfast was good, but pricey at 26€ per person so for a family of three this was not a great value for money. One morning there was a lot of noise around 7am in the corridor, which woke us up. The hotel is in a great location and staff was friendly apart the moody restaurant manager who was very precious about his EMPTY outdoor space being dedicated to the restaurant guests despite us being the guests of the hotel!?. Big thank you to the housekeeping team that was friendly and helpful. 4 starts due to lack of outdoor or indoor space for the guests to relax apart from the restaurant area.
Verified review

8/10 Very good

Looks like they’re cost saving - used to get chocolate in the room each time…no more
Verified review

10/10 Exceptional

Great place to stay in Hafen city
Verified review

2/10 Poor

We stayed at this hotel for four nights, and only the last night was free from unpleasant smells and noise. Our original room smelled of sewage and urine, and we could constantly hear and feel the bass from the restaurant below. After two nights, we were offered another room, two floors above the bar. However, the hotel had rented out the bar for a private party that evening. The music was so loud that we could clearly hear the lyrics and sing along from our room. Of our four nights, only the final night was without noise or unpleasant smells. A very disappointing stay, and we would not recommend this hotel.
Verified review

10/10 Exceptional

Superb

Arrived and our room was ready early - bonus! Reception staff were excellent. Great room. Bar superb. We don’t have breakfast or eat in the hotel. Now off to Copenhagen to compare!
Verified review

10/10 Exceptional

We could not have been happier, my sporty son was chuffed to gain access to the adjacent gym and I enjoyed the Schmökerstube and Bar!
Verified review

10/10 Exceptional

Incredible hotel!!!

Hotel was a great find! Have stayed at many properties throughout Hamburg over the years and this one was by far...The best! Spotless clean, great staff and the attention to detail was second to none. Boiler Room bar and Neni restaurant are not to be missed while staying there. Haffen City is growing up nicely and downtown is a leisurely 10 minute walk. Highly recommended!!
Verified review

10/10 Exceptional

Top
Verified review

6/10 Good

Holding amount on credit card was ridiculously to high especially when we had paid! Lack of sun charging facilities and tv not working properly.
Verified review

4/10 Fair

Not worth this amount money

I had some bad experiences during my stay at this hotel: The Wi-Fi signal was very poor in my room. I notified the desk and they promised to check but nothing has changed afterwards. The safe in the room was not working. The desk said they knew the problem but didn't offer any alternative solution to me. I had to carry all my valuable things with me all the time. There was a cooking oil smell in my room on the 2nd floor because of the restaurant on the basement floor. The breakfast was okay.
Verified review

4/10 Fair

How not to treat a guest

I chose the hotel based on a recommendation from a friend. The room was large and modern, but as I turned on the shower, I had phone call and suddenly I see water flowing out from the bathroom and into the bedroom where my clothes for a business function was layed out. Things like this can happen but it was a very unfavorable situation as I was in a rush. I just had to put back on the clothes I was travelling in and leave for the function. As I left for the evening I told the receptionist that I expect that my belongings are moved to another room l which would be ready for me upon my return. The receptionist confirmed and apologized. When I returned that night the room had not been changed, but the housekeeping had sort of dried up the carpet to the best of their ability. On checking out the next morning i was quite frustrated and said I would expect not to pay (fully) for the night, as the hotel’s plumbing issues impacted my night negatively, and the hotel did not even bother to change my room even though having agreed to it on the spot. I did not pay as I left, but after a couple of hours i received an e-mail from the hotel saying they charged my card in full and they have no recollection that they promised to change my room, nor could they find any evidence of any flooding. Being mistreated and indirectly accused of lying, this will be the last stay at 25hrs.
Verified review

2/10 Poor

Noch nie so ein arrogantes und unverständliches Personal im Reservation Desk erlebt
Verified review

10/10 Exceptional

Super lækkert hotel. Fantastisk morgenmad.
Verified review

10/10 Exceptional

Sauberes, grosses Zimmer mit Klimaanlage Sehr freundliches Personal, super zentrale Lage
Verified review

10/10 Exceptional

Een aanrader in een heel hippe buurt
Verified review

10/10 Exceptional

Super fint hotel👍 belligenhed fantastisk