Hotel MX roma, Mexico City

Overall, Hotel MX Roma offered a good experience. The neighborhood is great and the hotel itself is clean and comfortable. One problem was that I dropped my laundry off around 3pm one day, I was told it would be done the next day. Around 6pm the next day, it still wasn't done, so I asked for them to give it back so I could find somewhere to do it myself, but they had sent it somewhere. They finally got it back to me the next morning. I also found it a little bit annoying that I had to ask at the front desk for toilet paper, and soap wasn't replaced. I also found myself wishing there was a refrigerator in my room.

The staff was amazing super helpful (Juan) super professional. The décor is something unique that I haven't seen before. The location is great if you are a little bit familiar with the area. The TV had Netflix so I was able to use my account and catch up with some series. The wifi speed is great for MEX. The breakfast is nice and complete for any specific need. Around the corner there is a supermarket (Sumesa) where I was able to buy some of the basic and pre-game for a night out (They take credit card). Seriously I totally recommend this hotel.

Extremely comfortable and great location easy to access from the airport and close to the station.

The hotel was ok. Nothing great or that stands out. Not necessarily a family but more for solo or backpackers.