Caramel, A Resort to Live

Property class: 5 and above
Rethymno beachfront hotel with 4 restaurants and outdoor pool

Choose dates to view prices

At Caramel, A Resort to Live, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga, plus scuba diving is nearby. Guests in the mood for pampering can indulge in massages, facials, and mani/pedis, and the outdoor pool provides fun for everyone. Caramel The Restaurant, one of 4 restaurants, serves international cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a free kid's club, and a poolside bar.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
$244 nightly
The current price is $294 total
Total with taxes and fees
Oct 30 - Oct 31

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Caramel Junior Suite

A resort with a central pool, palm trees, and outdoor seating areas.

Caramel Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Suite.

A hotel room with a bed, a chair, a small table with drinks, a potted plant, and a balcony with a view.

Deluxe Family Suite.

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Bungalow Suite

A bedroom with a large bed, a bedside table with a lamp, a tray with tea set, a bathroom with a sink and mirror, and a framed artwork on the wall.

Deluxe Bungalow Suite

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Beach Villa Seafront

A hotel room with a bed, two chairs, a small table with drinks, and a view of the sea.

2 Bedroom Beach Villa Seafront

  • Sea view
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, Sea View

A hotel room with a large bed, a chair, a table with a drink, and a view of the sea.

Junior Suite, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Private Garden

A hotel room with a bed, a sofa, a chair, and a small table. There is a view of a garden through an arched doorway.

Junior Suite Private Garden

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for 2 Bedroom Caramel Villa

A rooftop terrace with a circular seating area, a small fountain, and potted plants.

2 Bedroom Caramel Villa

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Caramel Maisonette

A modern bedroom with a large bed, a bedside table, a chair, and artwork on the walls.

Caramel Maisonette

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Caramel Suite

A hotel room with a bed, a blue sofa, a chair, a small table with a bottle and a glass, and a view of the sea.

Caramel Suite

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Caramel Villa with Private Pool

A resort with white buildings, a pool, and a beach.

2 Bedroom Caramel Villa with Private Pool

  • Garden view
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for 3 Bedroom Villa Private Pool & Garden

A bedroom with a bed, a chair, a lamp, a plant, and framed pictures on the wall.

3 Bedroom Villa Private Pool & Garden

  • Garden view
  • 125 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds and 1 Twin Bed

View all photos for 3 Bedroom Beach Villa Private Pool

A hotel room with a bed, a table with a bottle and glasses, two chairs, a view of the sea, and a large plant.

3 Bedroom Beach Villa Private Pool

  • Sea view
  • 1776 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds and 1 Twin Sofa Bed

View all photos for 3-Bedroom Beach Villa Seafront

A hotel room with a bed, a sitting area with a table, a chair, and a view of the sea.

3-Bedroom Beach Villa Seafront

  • Beach view
  • 1130 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

View all photos for 4 Bedroom Beach Villa Seafront

A hotel room with a bed, two chairs, a small table, and a view of the sea.

4 Bedroom Beach Villa Seafront

  • Beach view
  • 1776 sq ft
  • 4 bedrooms
  • Sleeps 9
  • 4 King Beds and 1 Twin Bed

View all photos for Deluxe Bungalow Suite Private Pool

A hotel room with a bed, a sitting area with a chair and a table, a small side table with a vase, and a framed artwork on the wall.

Deluxe Bungalow Suite Private Pool

  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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  • Spa
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Nov 7 - Nov 8
Total with taxes and fees
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About the neighborhood

Map
Adele, Adelianos Kampos, Rethymno, Crete Island, 27050

What's nearby

  • Platanes Beach - 3 min walk - 0.3 km
  • Town Beach - 6 min drive - 5.0 km
  • Fortezza Castle - 11 min drive - 8.8 km
  • Rethymnon Venetian Port - 12 min drive - 8.4 km
  • University of Crete - 15 min drive - 10.7 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 69 min drive
  • Ioannis Daskalogiannis Airport (CHQ) - 79 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Sky Park - ‬2 min drive
  • ‪Taverna Poppy - ‬6 min walk
  • ‪Poseidon Beach Restaurant - ‬3 min drive
  • ‪Γρηγόρης μικρογεύματα - ‬9 min walk
  • ‪Axos Bar - ‬19 min walk

About this property

Caramel, A Resort to Live

  • At Caramel, A Resort to Live, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga, plus scuba diving is nearby. Guests in the mood for pampering can indulge in massages, facials, and mani/pedis, and the outdoor pool provides fun for everyone. Caramel The Restaurant, one of 4 restaurants, serves international cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a free kid's club, and a poolside bar.

All inclusive details

  • All-inclusive room rates at Caramel, A Resort to Live are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 67 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle*

Other information

    • Designated smoking areas

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Reviews

Caramel, A Resort to Live Reviews

9.6

Exceptional

9.6

Cleanliness

7.6

Location

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served very good food with gluten-free options available and a generous breakfast. (5 reviews)
  • The beach at this property was lovely and relaxing with great facilities for families. (5 reviews)
  • The pool area was lovely and relaxing with some guests noting it was a great spot for families. (5 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Beach
Food

Reviews

Verified review

10/10 Exceptional

Excellent service and staff so nice! Super kids friendly but also good for adults and couples.
Verified review

8/10 Very good

Quite and relaxing.
Verified review

10/10 Exceptional

Great property and staff, access by car could be better indicated from the road.
Verified review

10/10 Exceptional

Amazing stay with very good facilities for the families. The staff in the kids club was fabulous and kept the kids wanting to go back. Also loved the kids buffet in the afternoon Aside from family facilities the restaurant served very good food, the pool and beach was great as well The service on the beach could do with a little improvement in terms of people serving
Verified review

10/10 Exceptional

The staff were absolutely lovely, helpful, friendly, and accommodating in every way. The rooms were clean and very comfortable. We felt like the staff got to know our family and were very kind and ready to answer any questions and help with anything. The property itself was beautiful and well maintained. They thought if everything, even a small robe and slippers for our daughter!
Verified review

10/10 Exceptional

Beautiful hotel located midway between Heraklion and Chania. Loved the beach and restaurant. Our room was amazing with our own pool and fireplace in our private outdoor area. Staff couldn't have been nicer. Loved Rethymno's old town which was a short cab drive away. Would highly recommend this hotel.
Verified review

10/10 Exceptional

We stayed in the garden apartment with our son. Everything was great. We especially enjoyed the great food, the service and the care for children at this accommodation. The kids club was really something which offered a lot for little ones (ours is 3) and we always felt comfortable around the facilities. We felt that the massage was a bit expensive for what it was.
Verified review

10/10 Exceptional

Beautiful hotel

Gorgeous hotel, service was perfect. Any little problem that could have been solved was immediately fixed by staff. Public areas and rooms were immaculately clean. Best hotel breakfast I’ve ever seen with 30 trays of hot and probably 50 cold dishes. Pool area and beach were lovely and relaxing. The one warning I would have is that the pool area is very slippery and dangerous. There are few handrails (really only one) so it’s hard to enter and exist safely. I saw several people slip. If food is not included in your rate I would recommend visiting other local hotels for lunch and dinner. The restaurant is nice but is very expensive relative to the local area.
Verified review

10/10 Exceptional

The exquisit stay
Verified review

10/10 Exceptional

This is a spectacular property with an incredible team of people that took care of our every need! We loved our stay here and would definitely come back. I will miss the wonderful staff who made us feel like home.
Verified review

10/10 Exceptional

This is a beautiful Crete hotel. Old world ferl and charm . Very nice people. Cant go wrong
Verified review

10/10 Exceptional

A beautiful hotel. The staff is very polite, helpful and friendly. We enjoyed our stay a lot and will certainly come back to Caramel. Thanks!!!
Verified review

10/10 Exceptional

Amazing service
Verified review

10/10 Exceptional

Great hotel with excellent service. Feels like coming home. A minus point is unpleasant bottom is the sea. There are much better beaches on the island
Verified review

8/10 Very good

Expensive but good and quite

The hotel is new and has all the facilities you need for a hotel. It is quite and with a lot of space. The food could be better according to the price level of the food.
Verified review

6/10 Good

We were there to relax during a wedding we were attending. Never antipated the place to be overrun by children. we could not even get in the pool.
Verified review

10/10 Exceptional

I loved everything about this hotel; from the ”welcome!” to the ”hope to see you soon again!” Very friendly staff, excellent housekeeping and absolutely stunning rooms and gardens. Located right on the beach, and has a really nice poolarea. It is familyfriendly but even still a nice, quiet luxurious hotell. I was upgraded to a room with a terrace with a jacuzzi (that I never got around to use, sadly) and I could never ask for a lovelier room! The gym is one area that could improve; it is on the smaller scale and it lacked music and atmosphere. This vacay will stay with me for a long time. Yes- it is pricey but worth every penny.
Verified review

10/10 Exceptional

Beautiful hotel

Gorgeous hotel, service was perfect. Any little problem that could have been solved was immediately fixed by staff. Public areas and rooms were immaculately clean. Best hotel breakfast I’ve ever seen with 30 trays of hot and probably 50 cold dishes. Pool area and beach were lovely and relaxing. The one warning I would have is that the pool area is very slippery and dangerous. There are few handrails (really only one) so it’s hard to enter and exist safely. I saw several people slip. I would recommend visiting other local hotels for lunch and dinner. The restaurant is nice but is very expensive relative to the local area.
Verified review

6/10 Good

Our stay at Caramel had both highlights and points

The check-in experience, handled by Iwanda, was excellent — warm, professional, and efficient. The property itself is very beautiful, with good food and a Kids Club offering plenty of engaging activities for children. However, we noticed a significant presence of ants in the room, which detracted from the overall comfort. More importantly, the hotel’s unwillingness to extend the check-out time — fixed at 11:00 AM — for guests with flights later in the day was disappointing. The only alternative offered was a 30-minute shower slot before departure. As frequent guests of luxury hotels around the world, we have never encountered such a rigid approach, especially in a property of this category. If this is indeed the hotel’s intended policy, it is an important factor for travelers to consider when choosing their stay.
Verified review

10/10 Exceptional

Super freundliches und engagiertes Personal, sauber und Pool & Strand super gepflegt. Sehr leckeres und qualitativ hochwertiges Essen - auch glutenfrei möglich! Kinderprogramm war auch wunderbar. Unser erstes Familienzimmer war relativ laut (Klimaanlage vor dem Balkon, Fahrstuhl), konnten aber wechseln.
Verified review

8/10 Very good

Wenn nicht dieser frustrierende Vorfall gewesen wäre, hätten wir die volle Punktezahl geben können. Am Anreisetag zeigte man uns beim Check-In unser Zimmer. Ich merkte sofort, dass es nicht die Zimmerkategorie war, die wir gebucht hatten und es wesentlich kleiner war. Wir hatten die “Deluxe bungalow suite” gebucht und das “Maisonette caramel” Zimmer bekommen. Es war schon auch schön, aber es hatte einen sehr kleinen Balkon. Wir hatten eine Terrasse mit kleinem Garten gebucht. Wir waren direkt verstimmt, als wir feststellen mussten, dass die gebuchte Kategorie online noch verfügbar war. Eine Doppelbelegung war also nicht der Grund. Man darf nicht vergessen, dass es sich hier um ein gehobenes 5-Sterne-Hotel handelt. Ich hab das Zimmer noch am selben Abend reklamiert und bekam von der Rezeption Ausflüchte zu hören. Ich hätte mir hier mehr Ehrlichkeit gewünscht. Ich sagte sofort, dass wir das so nicht hinnehmen würden. Zunächst bekamen wir als Entschädigung einen Gutschein für ein A la Carte Abendessen und die Info, dass wir in zwei Tagen umziehen dürfen. Das war dann auch der Fall und wir bekamen sogar ein Upgrade in Form eines eigenen Pools. Das Personal war die ganze Zeit über sehr freundlich und sie bemühten sich wirklich das Problem schnell zu lösen. Der Urlaub konnte gerettet werden. Wir fanden das Ganze dennoch sehr unnötig. Leider gefiel uns auch der Strand nicht, sodass wir die Region auf Kreta nicht erneut buchen würden. Das Hotel selber ist aber wirklich wunderschön.
Verified review

8/10 Very good

Upea hotelli ja kokemus. Siistiä, kaunista, hotellin alue monipuolisempi, vihreämpi ja hyvällä tavalla pienempi kuin kuvista voi odottaa. Parasta oli henkilökunnan aito, sydämellinen ystävällisyys. Majoituksemme aikana kaikki sujui, mikään ei ollut rikki tai puolitiessään, kaikki puhdasta. Runsas aamiainen oli loistava. Locanda-ravintola tien toisella puolella mainio. Palaamme varmasti, jos vielä tulemme Kreetalle!
Verified review

10/10 Exceptional

Perfekte Unterkunft, super Personal, immer aufmerksam, freundlich und hilfsbereit. Die Anlage und auch das Zimmer sind sehr gepflegt, Sauberkeit wird groß geschrieben. Wir konnten uns wunderbar erholen
Verified review

10/10 Exceptional

10/10 Hotel. Selbst in der Hauptsaison hat sich das Hotel angefühlt als ob man in der Nebensaison da ist. Das Essen hat Sterne Niveau, absolut top
Verified review

10/10 Exceptional

Alt var perfekt