8/10 Very good
Quite and relaxing.
Brian
Brian, 2-night trip
Caramel, A Grecotel Resort to Live
Rethymno beachfront hotel with 2 restaurants and outdoor pool
Overlooking the beach, CARAMEL Grecotel Boutique Resort offers a serene escape with a free breakfast buffet and international cuisine at two on-site restaurants. Soak up some sun in cabanas, unwind with spa services or yoga on the beach. With an outdoor pool, gym, library and multilingual staff available to all guests.
VIP AccessExceptional
Popular amenities
- Pool
- Free breakfast
- Spa
- Airport transfer
- Free parking
- Free WiFi
Main amenities (12)
- Daily housekeeping
- On the beach
- 2 restaurants and bar/lounge
- Outdoor pool
- Free children's club
- Free supervised childcare
- Fitness center
- Beach umbrellas
- Beach cabanas
- Beach sun loungers
- Beach towels
- Pool bar
For families (6)
- Babysitting (surcharge)
- Children's club (free)
- Refrigerator
- Television
- Garden
- Terrace
Why we love this property
Beach bliss getaway
Sandy shores await at this beachfront hotel. Practice yoga on the beach or explore scuba diving nearby. Beach cabanas and loungers provide comfort.
Beach luxury hideaway
This luxury hotel boasts a perfect beachfront location. A garden with curated decor creates a stunning backdrop for seaside relaxation.
Culinary diversity
This hotel boasts 2 restaurants serving international cuisine and a stylish bar. Culinary adventures begin each morning with a free buffet breakfast.
Room options
Showing 30 of 30 rooms
Caramel Junior Suite
Exceptional
Highlights
Separate sitting area
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
- Garden view
- 430 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Deluxe Family Suite.
Highlights
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
- City view
- 538 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed and 2 Twin Beds
Deluxe Bungalow Suite
Highlights
Separate sitting area
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Plasma TV
Blackout drapes/curtains
- Garden view
- 538 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
2 Bedroom Beach Villa Seafront
Highlights
Separate sitting area
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Plasma TV
Blackout drapes/curtains
- Sea view
- 807 sq ft
- 2 bedrooms
- Sleeps 4
- 2 King Beds and 1 Twin Sofa Bed
Junior Suite, Sea View
Very good
Highlights
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
- Sea view
- 1 bedroom
- Sleeps 2
- 1 King Bed
Junior Suite Private Garden
Exceptional
Highlights
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
- Garden view
- 377 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Twin Sofa Bed
2 Bedroom Caramel Villa
Highlights
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Plasma TV
Blackout drapes/curtains
2 bedrooms
- Garden view
- 2 bedrooms
- Sleeps 4
- 2 King Beds
Caramel Maisonette
Highlights
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
- Garden view
- 484 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Caramel Suite
Highlights
Separate sitting area
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
- Sea view
- 538 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
2 Bedroom Caramel Villa with Private Pool
Highlights
Individually decorated
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Plasma TV
Blackout drapes/curtains
- Garden view
- 807 sq ft
- 2 bedrooms
- Sleeps 4
- 2 King Beds
3 Bedroom Villa Private Pool & Garden
Highlights
Individually decorated
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Plasma TV
Blackout drapes/curtains
- Garden view
- 125 sq ft
- 3 bedrooms
- Sleeps 6
- 3 King Beds and 1 Twin Bed
3 Bedroom Beach Villa Private Pool
Highlights
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Blackout drapes/curtains
3 bedrooms
- Sea view
- 1776 sq ft
- 3 bedrooms
- Sleeps 7
- 3 King Beds and 1 Twin Sofa Bed
Caramel Maisonette
- Sleeps 2
2 Bedroom Beach Villa Seafront
- Sleeps 4
4 Bedroom Beach Villa Seafront
- Sleeps 8
3-Bedroom Beach Villa Seafront
Highlights
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Blackout drapes/curtains
3 bedrooms
Private bathroom
- Beach view
- 1130 sq ft
- 3 bedrooms
- Sleeps 8
- 3 King Beds and 2 Twin Beds
4 Bedroom Beach Villa Seafront
Highlights
Separate sitting area
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Blackout drapes/curtains
4 bedrooms
- Beach view
- 1776 sq ft
- 4 bedrooms
- Sleeps 9
- 4 King Beds and 1 Twin Bed
Deluxe Bungalow Suite Private Pool
Highlights
Separate sitting area
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Blackout drapes/curtains
- 592 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Twin Sofa Bed
Caramel Junior Suite
- Sleeps 2
Deluxe Family Suite
- Sleeps 2
Caramel Suite
- Sleeps 2
3 Bedroom Beach Villa Private Pool
- Sleeps 6
2-Bedroom Caramel Villa
- Sleeps 4
3 Bedroom Villa Private Pool & Garden
- Sleeps 6
Junior Suite Sea View
- Sleeps 2
Junior Suite Private Garden
- Sleeps 2
Deluxe Bungalow Suite
- Sleeps 2
3-Bedroom Beach Villa Seafront
- Sleeps 6
Deluxe Bungalow Suite Private Pool
- Sleeps 2
2-Bedroom Caramel Villa Private Pool
- Sleeps 4
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About the neighborhood
Adele, Adelianos Kampos, Rethymno, Crete Island, 27050
About this property
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Property amenities
Room amenities
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Caramel, A Grecotel Resort to Live Reviews
Exceptional
9.6
Cleanliness
7.6
Location
9.8
Staff & service
9.6
Property conditions & facilities
Popular mentions
Service staffBeachFood10/10 Exceptional
The staff were absolutely lovely, helpful, friendly, and accommodating in every way. The rooms were clean and very comfortable. We felt like the staff got to know our family and were very kind and ready to answer any questions and help with anything. The property itself was beautiful and well maintained. They thought if everything, even a small robe and slippers for our daughter!
Sarah
Sarah, 4-night trip
10/10 Exceptional
The exquisit stay
Tatiana
Tatiana, 3-night trip
10/10 Exceptional
This is a beautiful Crete hotel. Old world ferl and charm . Very nice people. Cant go wrong
Ernie
Ernie, 3-night trip
10/10 Exceptional
Excellent service and staff so nice! Super kids friendly but also good for adults and couples.
Marcel
Marcel, 8-night trip
10/10 Exceptional
This is a spectacular property with an incredible team of people that took care of our every need! We loved our stay here and would definitely come back. I will miss the wonderful staff who made us feel like home.
Maria
Maria, 4-night trip
10/10 Exceptional
Great property and staff, access by car could be better indicated from the road.
Mauricio
Mauricio, 3-night trip
10/10 Exceptional
Amazing stay with very good facilities for the families. The staff in the kids club was fabulous and kept the kids wanting to go back. Also loved the kids buffet in the afternoon
Aside from family facilities the restaurant served very good food, the pool and beach was great as well
The service on the beach could do with a little improvement in terms of people serving
Nikunj
Nikunj, 7-night trip
10/10 Exceptional
Amazing service
Luis
Luis, 1-night trip
10/10 Exceptional
Beautiful hotel located midway between Heraklion and Chania. Loved the beach and restaurant. Our room was amazing with our own pool and fireplace in our private outdoor area. Staff couldn't have been nicer. Loved Rethymno's old town which was a short cab drive away. Would highly recommend this hotel.
RISE
10/10 Exceptional
A beautiful hotel. The staff is very polite, helpful and friendly. We enjoyed our stay a lot and will certainly come back to Caramel. Thanks!!!
Claudia
Claudia, 4-night trip
10/10 Exceptional
Great hotel with excellent service. Feels like coming home.
A minus point is unpleasant bottom is the sea. There are much better beaches on the island
Anna
Anna, 10-night trip
6/10 Good
We were there to relax during a wedding we were attending. Never antipated the place to be overrun by children. we could not even get in the pool.
Jennifer
Jennifer, 4-night trip
8/10 Very good
Expensive but good and quite
The hotel is new and has all the facilities you need for a hotel. It is quite and with a lot of space. The food could be better according to the price level of the food.
Verified traveler
2-night trip
10/10 Exceptional
We stayed in the garden apartment with our son. Everything was great. We especially enjoyed the great food, the service and the care for children at this accommodation. The kids club was really something which offered a lot for little ones (ours is 3) and we always felt comfortable around the facilities. We felt that the massage was a bit expensive for what it was.
Henrik
Henrik, 3-night trip
6/10 Good
Our stay at Caramel had both highlights and points
The check-in experience, handled by Iwanda, was excellent — warm, professional, and efficient. The property itself is very beautiful, with good food and a Kids Club offering plenty of engaging activities for children.
However, we noticed a significant presence of ants in the room, which detracted from the overall comfort. More importantly, the hotel’s unwillingness to extend the check-out time — fixed at 11:00 AM — for guests with flights later in the day was disappointing. The only alternative offered was a 30-minute shower slot before departure.
As frequent guests of luxury hotels around the world, we have never encountered such a rigid approach, especially in a property of this category. If this is indeed the hotel’s intended policy, it is an important factor for travelers to consider when choosing their stay.
LUCAS
LUCAS, 4-night trip
10/10 Exceptional
I loved everything about this hotel; from the ”welcome!” to the ”hope to see you soon again!” Very friendly staff, excellent housekeeping and absolutely stunning rooms and gardens. Located right on the beach, and has a really nice poolarea. It is familyfriendly but even still a nice, quiet luxurious hotell.
I was upgraded to a room with a terrace with a jacuzzi (that I never got around to use, sadly) and I could never ask for a lovelier room!
The gym is one area that could improve; it is on the smaller scale and it lacked music and atmosphere.
This vacay will stay with me for a long time. Yes- it is pricey but worth every penny.
Emma
Emma, 4-night trip
10/10 Exceptional
Beautiful hotel
Gorgeous hotel, service was perfect. Any little problem that could have been solved was immediately fixed by staff. Public areas and rooms were immaculately clean. Best hotel breakfast I’ve ever seen with 30 trays of hot and probably 50 cold dishes. Pool area and beach were lovely and relaxing.
The one warning I would have is that the pool area is very slippery and dangerous. There are few handrails (really only one) so it’s hard to enter and exist safely. I saw several people slip.
I would recommend visiting other local hotels for lunch and dinner. The restaurant is nice but is very expensive relative to the local area.
Monica
Monica, 3-night trip
10/10 Exceptional
Beautiful hotel
Gorgeous hotel, service was perfect. Any little problem that could have been solved was immediately fixed by staff. Public areas and rooms were immaculately clean. Best hotel breakfast I’ve ever seen with 30 trays of hot and probably 50 cold dishes. Pool area and beach were lovely and relaxing.
The one warning I would have is that the pool area is very slippery and dangerous. There are few handrails (really only one) so it’s hard to enter and exist safely. I saw several people slip.
If food is not included in your rate I would recommend visiting other local hotels for lunch and dinner. The restaurant is nice but is very expensive relative to the local area.
Monica
Monica, 3-night trip
10/10 Exceptional
Super freundliches und engagiertes Personal, sauber und Pool & Strand super gepflegt. Sehr leckeres und qualitativ hochwertiges Essen - auch glutenfrei möglich!
Kinderprogramm war auch wunderbar.
Unser erstes Familienzimmer war relativ laut (Klimaanlage vor dem Balkon, Fahrstuhl), konnten aber wechseln.
Niklas
Niklas, 13-night trip
8/10 Very good
Wenn nicht dieser frustrierende Vorfall gewesen wäre, hätten wir die volle Punktezahl geben können. Am Anreisetag zeigte man uns beim
Check-In unser Zimmer. Ich merkte sofort, dass es nicht die Zimmerkategorie war, die wir gebucht hatten und es wesentlich kleiner war. Wir hatten die “Deluxe bungalow suite” gebucht und das “Maisonette caramel” Zimmer bekommen. Es war schon auch schön, aber es hatte einen sehr kleinen Balkon. Wir hatten eine Terrasse mit kleinem Garten gebucht. Wir waren direkt verstimmt, als wir feststellen mussten, dass die gebuchte Kategorie online noch verfügbar war. Eine Doppelbelegung war also nicht der Grund. Man darf nicht vergessen, dass es sich hier um ein gehobenes 5-Sterne-Hotel handelt. Ich hab das Zimmer noch am selben Abend reklamiert und bekam von der Rezeption Ausflüchte zu hören. Ich hätte mir hier mehr Ehrlichkeit gewünscht. Ich sagte sofort, dass wir das so nicht hinnehmen würden. Zunächst bekamen wir als Entschädigung einen Gutschein für ein A la Carte Abendessen und die Info, dass wir in zwei Tagen umziehen dürfen. Das war dann auch der Fall und wir bekamen sogar ein Upgrade in Form eines eigenen Pools. Das Personal war die ganze Zeit über sehr freundlich und sie bemühten sich wirklich das Problem schnell zu lösen. Der Urlaub konnte gerettet werden. Wir fanden das Ganze dennoch sehr unnötig. Leider gefiel uns auch der Strand nicht, sodass wir die Region auf Kreta nicht erneut buchen würden. Das Hotel selber ist aber wirklich wunderschön.
Christian
Christian, 7-night trip
8/10 Very good
Upea hotelli ja kokemus. Siistiä, kaunista, hotellin alue monipuolisempi, vihreämpi ja hyvällä tavalla pienempi kuin kuvista voi odottaa. Parasta oli henkilökunnan aito, sydämellinen ystävällisyys. Majoituksemme aikana kaikki sujui, mikään ei ollut rikki tai puolitiessään, kaikki puhdasta. Runsas aamiainen oli loistava. Locanda-ravintola tien toisella puolella mainio. Palaamme varmasti, jos vielä tulemme Kreetalle!
Eveliina
Eveliina, 2-night trip
10/10 Exceptional
Perfekte Unterkunft, super Personal, immer aufmerksam, freundlich und hilfsbereit. Die Anlage und auch das Zimmer sind sehr gepflegt, Sauberkeit wird groß geschrieben. Wir konnten uns wunderbar erholen
Jens
Jens, 7-night trip
10/10 Exceptional
10/10 Hotel. Selbst in der Hauptsaison hat sich das Hotel angefühlt als ob man in der Nebensaison da ist.
Das Essen hat Sterne Niveau, absolut top
Marvin
Marvin, 9-night trip
10/10 Exceptional
Alt var perfekt
Sigrid
Sigrid, 7-night trip