All properties in Cuenca (and vicinity), Azuay, Ecuador

Hotel Presidente

3.5-star hotel in Downtown Cuenca with restaurant and bar/lounge

  • Free buffet breakfast and free WiFi

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  • Hotel Presidente
  • Bathroom
  • Lobby Lounge
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1 / 23Hotel Presidente
  • Did like the customer service at front desk I paid the bill in total at checkin and at…

    Dec 10, 2019

  • They need at cafeteria or vends machines for the clients

    Jan 12, 2019

See all 32 reviews
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 70 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour business center
  • Airport shuttle
  • Terrace

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Downtown Cuenca
  • Esqueletologia Museum - 2 min walk
  • Plaza Rotary Market - 3 min walk
  • Civic Plaza - 4 min walk
  • Calderon Park - 4 min walk
  • Church of Santo Domingo - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double Room
  • Twin Room
  • Single Room
  • Standard Triple Room, 1 Bedroom, Private Bathroom, City View
  • Standard Quadruple Room, 2 Bedrooms, Connecting Rooms, City View


  • In Downtown Cuenca
  • Esqueletologia Museum - 2 min walk
  • Plaza Rotary Market - 3 min walk

What’s around


  • In Downtown Cuenca
  • Esqueletologia Museum - 2 min walk
  • Plaza Rotary Market - 3 min walk
  • Civic Plaza - 4 min walk
  • Calderon Park - 4 min walk
  • Church of Santo Domingo - 5 min walk
  • Museum of the Canari Identity - 5 min walk
  • New Cathedral of Cuenca - 5 min walk
  • Convent of the Assumption - 6 min walk
  • Las Conceptas Museum - 6 min walk
  • San Blas Park - 7 min walk

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 5 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 9 floors


  • Check-in time 2 PM-3 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • Pets stay free (dogs and cats only)
  • Specific rooms only*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle during limited hours*

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area

Working away

  • 24-hour business center
  • One meeting room


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Los Faroles - This restaurant serves breakfast and dinner. A children's menu is available.

Manhattan Bar - Onsite sports bar. Happy hour is offered. Open daily.

Small print

Also known as

  • Hotel Presidente Cuenca
  • Presidente Cuenca
  • Hotel Presidente Hotel
  • Hotel Presidente Cuenca
  • Hotel Presidente Hotel Cuenca

Optional extras

Rollaway beds are available for USD 20.0 per day

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Hotel Presidente does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Yes, dogs stay free.
  • You can check in from 2 PM - 3 AM. Check-out time is noon.
  • Yes, there's an onsite restaurant, Los Faroles. Nearby restaurants include Frutilados (3-min walk), Liron Liron Bar Restaurante (3-min walk), and Cafeteria Sucré Salé (4-min walk).
  • Yes, an airport shuttle is available.
  • 4.0.Fair

    Lost reservation. I proved thru email that I saved that I had a confirmed reservation. I called and emailed the night before for a confirmation! They smerked when they realised that they got caught. I suspect holiday weekend and they hoped they could drop a few reservations and get new ones at a higher price (practically their words). 2 of 2 elevators broken. No hot water. Four requests over 24 + hours for toilet paper. Mostly, nice sympathetic front desk. Simple and somewhat clean and well located.

    Pettirojo, 3 night trip, Nov 2, 2018

    Verified Orbitz guest review

  • 4.0.Fair

    The elevator was damaged. The staff did not help with the baggage. The AirPort transfer service did not exist

    Julio, 2 night trip, Oct 20, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    This hotel is in the heart of Cuenca's historic district. Close to shopping, resturants and local attractions. The staff is very curteous and helpful and the front desk clerk spoke very good english. The room was large, clean and had a very comfortable bed. Breakfast was a hot and cold buffet with many choices and hot fresh brewed coffee. Parking was additional but convient and car was available 24 hous a day. Lastly this is the best hotel deal we have found in Cuenca

    Donald, 3 night romance trip, May 31, 2018

    Verified guest review

  • 2.0.Poor

    This hotel is in desperate need of makeover, room rugs were discustingly dirty, walls were dirty, bed comforter old and dirty looking, towels were old and fraying, terrible experience

    Al, 1 night trip, May 26, 2018

    Verified Expedia guest review

  • 2.0.Poor

    Pésimo servicio

    Muy descuidado el local no han limpiado la habitación. Cosas usadas

    Wilson Rodolfo, 1 night romance trip, Dec 12, 2019

    Verified guest review

  • 10.0.Exceptional


    Muy amable el personal del hotel y con un desayuno variado.

    Maria Gloria, 1 night business trip, Sep 12, 2019

    Verified guest review

  • 6.0.Good

    Problemas en estadia

    No funciona extractor de olores baño. Tanque inodoro con problemas de llenado. Jabonera floja los tornillos. Limpieza diaria baño no buena. Favor mejoren

    José, 3 night romance trip, May 16, 2019

    Verified guest review

  • 10.0.Exceptional

    Que buen hotel

    Por su cercania todos sus comodidad y servicio principalmente habitacion limpia y acogedora la recomiendo

    Homero, 3 night family trip, Mar 14, 2019

    Verified guest review

  • 6.0.Good

    Habitaciones pequeñas. Baño antiguo. Alfonbra antigua. No me gusto

    1 night trip, Feb 5, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Reservé una habitación en este hotel por dos razones: la ubicación y el hecho de que entre los servicios consta que ofrecen transfer gratuito desde y hacia el aeropuerto. Cuando llamé para indicarles mi hora de llegada me dijeron que el hotel no ofrece ese servicio y que debe ser un error de la plataforma de Expedia. Una vez en el hotel, les indiqué que en la confirmación de la reserva mencionaba el transfer. Nuevamente indicaron que era error de Expedia. No usaré los servicios del hotel cuando viaje nuevamente a Cuenca, ni tampoco lo recomendaré.

    1 night trip, Jan 24, 2019

    Verified Expedia guest review

See all 32 reviews