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De Syloia Hotel

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Overview of De Syloia Hotel

De Syloia Hotel

4.0 star property
4-star hotel with restaurant, near Hanoi Opera House

9.0/10 Superb

78 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
17A Tran Hung Dao Street, Hoan Kiem District, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Conference centre
  • Business centre
  • Airport shuttle
  • Area shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Hoan Kiem
  • Hoan Kiem Lake - 14 min walk
  • Hanoi Opera House - 1 min drive
  • St. Joseph's Cathedral of Hanoi - 2 min drive
  • Thang Long Water Puppet Theatre - 2 min drive
  • O Quan Chuong Gate - 3 min drive
  • Ho Chi Minh Mausoleum - 3 min drive
  • Vietnam National Convention Center - 10 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Long Bien Station - 11 min drive
  • Hanoi Yen Vien Station - 11 min drive
  • Hanoi Railway Station - 21 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Xôi Lan - 1 min walk
  • Tranquil - 1 min walk
  • Cây Cau Restaurant - Ẩm Thực Việt - 1 min walk
  • Lẩu Đức Trọc 33 Phan Chu Trinh - 1 min walk
  • Nhà Hàng Ngon - 1 min walk
Map

About this property

De Syloia Hotel

De Syloia Hotel puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for VND 540000 per vehicle. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at CayCau, which serves Vietnamese cuisine. Fellow travellers say good things about the comfortable beds and location.

Languages

English, French, Japanese, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2 PM until anytime
  • Minimum check-in age – 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet access in rooms

Parking

  • On-site self-parking (VND 200000 per night)
  • On-site parking is limited
  • Off-site parking within 656 ft (VND 200000 per night); booking required
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station shuttle*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Bike rentals nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre (269 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • Handrails in stairwells
  • Visual fire alarm

Languages

  • English
  • French
  • Japanese
  • Spanish
  • Vietnamese

Room amenities

Be entertained

  • 42-inch Smart TV
  • Premium satellite channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Egyptian cotton sheets
  • Pillow-top mattress

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and free wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Dining

CayCau – This restaurant specialises in Vietnamese cuisine.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 300000 for adults and VND 150000 for children
  • Airport shuttle service is offered for an extra charge of VND 540000 per vehicle (one-way. Maximum occupancy 3)
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 600000 per night

Parking

  • Self-parking costs VND 200000 per night
  • Parking is available nearby and costs VND 200000 per night (656 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and cash.</p>

Also known as

Syloia Hotel Hanoi
Syloia Hotel
Syloia Hanoi
Syloia
De Syloia Hanoi
Hotel De Syloia
De Syloia Hotel Hotel
De Syloia Hotel Hanoi
De Syloia Hotel Hotel Hanoi

Frequently asked questions

Does De Syloia Hotel offer free cancellation for a full refund?
Yes, De Syloia Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at De Syloia Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at De Syloia Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at De Syloia Hotel?
Yes. Self-parking costs VND 200000 per night. Parking spaces may be limited.
Is an airport shuttle service offered by De Syloia Hotel?
Yes, an airport shuttle is available. The charge is VND 540000 per vehicle one-way.
What are the check-in and check-out times at De Syloia Hotel?
You can check in from 2 PM - anytime. Check-out time is noon.
What is there to do at De Syloia Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. De Syloia Hotel also has a 24-hour fitness centre.
Are there restaurants at or near De Syloia Hotel?
Yes, CayCau offers Vietnamese cuisine.
What's the area around De Syloia Hotel like?
De Syloia Hotel is in Hoan Kiem, a short 14-minute walk from Hoan Kiem Lake and 7 minutes' walk from Hanoi Opera House. Travellers say that this hotel is in a good location.

Reviews

9.0

Superb

8.9/10

Cleanliness

8.9/10

Staff & service

8.0/10

Amenities

8.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

A little gem
Really lovely small hotel. The room is small but well laid out and tastefully decorated. Fantastic location. Breakfast is also very good.
Denise, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

My first visit since the renovation which is a significant and elegant facelift for the rooms. Convenient for old town and business area cornerstone building. Great staff.
Verified Expedia guest review

10/10 Exceptional

Ivan fourre, 2-night trip
Verified Hotels.com guest review

4/10 Fair

allocated room was probably the worst at the hotel despite having stayed at the hotel 20+ times.
1-night business trip
Verified Expedia guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Value for money, good restaurants around
It was good, near to business area, plenty of good food options around.
4-night business trip
Verified Hotels.com guest review

8/10 Very good

Feedback On Hotel
Their customer service is excellent! Front desk and housekeeping. However, the aircon compressor kick-in too early in the morning (4am). It is very loud and it disrupted my sleep. Also, most of the gym equipments have broken down - bike seat cannot be adjusted, threadmill options cannot be selected and it stopped working after every 30 seconds. Besides, the gym is located just below the roof, hot like oven in the afternoon. Safety wise, there is no clear indication of fire escape route along the corridors or lift lobby. Obstacles like mattresses, etc are placed along the staircases between 4-8 floors, making walking difficult and it is definitely a fire safety violation.
Trevor, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Very enjoyable stay, with helpful and attentive staff. Good food.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Great short stay
This hotel provided us with a nice room that was comfortable, quiet and had everything we needed. The bed was comfy. The breakfast was nice, good variety to choose from.
Andrea, 1-night trip
Verified Expedia guest review