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Mathis Retreat - CHSE Certified

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Outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers
Deluxe Room | View from room

Overview of Mathis Retreat - CHSE Certified

Mathis Retreat - CHSE Certified

4.0 star property
4-star hotel in Ubud with outdoor pool and restaurant

9.2/10 Superb

74 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Jalan Raya Lungsiakan, Ubud, Bali, 80571

Room options

About this area

What's nearby

  • Ubud Monkey Forest - 19 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 80 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Fuzion Cafe - 4 min walk
  • Fly Cafe - 5 min walk
  • Warung Makan Mardika Nasi Ayam Kedewatan - 6 min walk
  • Balinese Home Cooking - 9 min walk
  • Naughty Nuri's Warung and Grill - 17 min walk

About this property

Mathis Retreat - CHSE Certified

A great choice for a stay in Ubud, Mathis Retreat - CHSE Certified features an airport shuttle. Guests can indulge in massages and enjoy Indonesian cuisine at Terracotta, which is open for lunch and dinner. Other highlights at this upmarket hotel include an outdoor pool, a bar/lounge and a children's pool.

Languages

English, French, Indonesian

At a glance

Hotel size

  • 15 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 4:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children's pool

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services

Accessibility

  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Indonesian

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Terracotta – This restaurant specialises in Indonesian cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of IDR 220000 for adults and IDR 110000 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Rollaway beds are available for IDR 450000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Kenanga Boutique Hotel Ubud
Mathis Retreat Hotel Ubud
Kenanga Boutique Ubud
Kenanga Boutique
Kenanga Boutique Hotel Ubud, Bali
Mathis Retreat Hotel
Mathis Retreat Ubud
Mathis Retreat Ubud Bali
Mathis Retreat
Mathis Retreat Chse Certified
Mathis Retreat - CHSE Certified Ubud
Mathis Retreat - CHSE Certified Hotel
Mathis Retreat - CHSE Certified Hotel Ubud

Frequently asked questions

Does Mathis Retreat - CHSE Certified offer free cancellation for a full refund?
Yes, Mathis Retreat - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mathis Retreat - CHSE Certified?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at Mathis Retreat - CHSE Certified on 6 December 2022 start from €76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Mathis Retreat - CHSE Certified?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Mathis Retreat - CHSE Certified?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mathis Retreat - CHSE Certified?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Mathis Retreat - CHSE Certified?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Mathis Retreat - CHSE Certified?
You can check in from 2:00 PM - 4:00 AM. Check-out time is noon.
What is there to do at Mathis Retreat - CHSE Certified and nearby?
Mathis Retreat - CHSE Certified has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near Mathis Retreat - CHSE Certified?
Yes, Terracotta offers Indonesian cuisine. Nearby restaurants include Fuzion Cafe (4-min walk), Fly Cafe (5-min walk) and Warung Makan Mardika Nasi Ayam Kedewatan (6-min walk).
Does Mathis Retreat - CHSE Certified have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Mathis Retreat - CHSE Certified like?
Mathis Retreat - CHSE Certified is a short 18-minute walk from Neka Art Museum and 19 minutes' walk from Gaya Art Space.

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

7.5/10

Amenities

9.1/10

Property conditions & facilities

10.0/10

Eco-friendliness

4/10 Fair

disappointing. a bit noisy and not so clean. restaurant very good.
5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great views
The environment and view is amazing
berwin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Orbitz guest review

10/10 Exceptional

5-night trip
Verified Orbitz guest review

4/10 Fair

4-night trip
Verified Expedia guest review

6/10 Good

Property did not match the pictures on the website... needs a lot of tlc.
Jean, 4-night trip
Verified Expedia guest review

4/10 Fair

Overpriced and underwhelming
The facilities were in disrepair, as was our bedroom - with the door literally hanging off its hinges. The pictures depict the hotel set in a beautiful rice field - whereas in reality the hotel was set in an unkempt field. Would be adequate if priced more realistically.
1-night trip
Verified Expedia guest review

6/10 Good

Insect everywhere
Delicious breakfast is the only good thing in this hotel. Nice swimming pool but insect dead bodys floating on the water. Also you may find alive one in your room. This hotel is not suit for the family with kid.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect stay
Perfect stay! Didn't want to leave. It was clean, beautiful and well kept. I enjoyed it very much.
Verified Hotels.com guest review

10/10 Exceptional

Oasis of calm
We had a very relaxing stay in a spacious and nicely decorated bungalow room. Very friendly and helpful staff. We enjoyed dining at their Terracotta restaurant with views over the Padi fields. Menu was interesting and food perfectly cooked. Personal welcome by the manageress was a nice touch and her recommendations very useful. A highlight was walking to the Ubud town centre through the Padi fields which took just over an hour.
Verified Expedia guest review