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Nairobi Upperhill Hotel

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Front of property
Standard Double Room | Memory-foam beds, blackout curtains, free WiFi
Memory-foam beds, blackout curtains, free WiFi
Standard Single Room | Living room | 32-inch TV with satellite channels
Standard Single Room | Memory-foam beds, blackout curtains, free WiFi

Overview of Nairobi Upperhill Hotel

Nairobi Upperhill Hotel

3.5 star property
3.5-star hotel with restaurant, near Kenya Railway Golf Club

47 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Restaurant
  • Bar
Map
Upper Hill,mawensi road, Nairobi, 00600

Room options

About this area

What's nearby

  • In Nairobi Upper Hill
  • Nairobi National Park - 21 min drive

Getting around

  • Nairobi (WIL-Wilson) - 12 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 20 min drive
  • Nairobi Station - 20 min drive
  • Syokimau Station - 26 min drive
  • Syokimau SGR Railway Station - 29 min drive
  • Airport shuttle

Restaurants

  • Sikia Fine Dining - 14 min walk
  • Upperhill Springs Restaurant - 16 min walk
  • Tupelo Restaurant- African & Continental Dishes - 3 min drive
  • Java House Upper Hill Medical Centre - 3 min drive
  • Pwani Pool Restaurant - 3 min drive

About this property

Nairobi Upperhill Hotel

Nairobi Upperhill Hotel is only 2.6 mi (4.2 km) from the airport and offers a shuttle. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 46 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:30 PM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service

What to do

  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Accessibility

  • Lift

Languages

  • English

Room amenities

Be entertained

  • 32-inch TV
  • Premium satellite channels

Home comfort

  • Slippers

Sleep well

  • Blackout curtains
  • Memory-foam mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Nairobi Upperhill Hotel
Upperhill Hotel
Nairobi Upperhill
Upperhill
Nairobi Upperhill Hotel Hotel
Nairobi Upperhill Hotel Nairobi
Nairobi Upperhill Hotel Hotel Nairobi

Frequently asked questions

Does Nairobi Upperhill Hotel offer free cancellation for a full refund?
Yes, Nairobi Upperhill Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Nairobi Upperhill Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Nairobi Upperhill Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Nairobi Upperhill Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Nairobi Upperhill Hotel?
You can check in from 2:00 PM - 11:30 PM. Check-out time is 11 AM. Express check-in is available.
What is there to do at Nairobi Upperhill Hotel and nearby?
Recommended spots to visit include Kenya Railway Golf Club (1.3 mi) and Nairobi Railway Museum (1.6 mi), along with Strathmore University (1.8 mi) and Royal Nairobi Golf Club (2.2 mi).
Are there restaurants at or near Nairobi Upperhill Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Sikia Fine Dining (14-min walk), Kula Korner (2 mi) and Java House (2 mi).

Reviews

5.4

6.2/10

Cleanliness

6.4/10

Staff & service

3.3/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Poor

TITUS O, 2-night trip
Verified Expedia guest review

2/10 Poor

Terrible!
The hotel was closed down, yet my booking was accepted and payment received
Samson, 1-night trip
Verified Hotels.com guest review

2/10 Poor

2-night trip
Verified Expedia guest review

2/10 Poor

WORST EVER!
The premises are good but "under renovation" goes the claim from the receptionist. No power, a noisy generator was running which was switched off at 2am! Only 1 light bulb above the bed, no warm water, no tv, no food services! No running water after the generator was turned off! I moved to another hotel.
nathan, 1-night business trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

2/10 Poor

Nothing. No power. Dirty. Lift out of service. No tv .
1-night family trip
Verified Expedia guest review

6/10 Good

Erick, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Nasty Experience at Nairobi UpperHill Hotel
The experience of my stay at Nairobi UpperHill Hotel was awful. The place is abandoned, both the hotel and the neighborhood. The hotel is old and unrepaired. The walls have mold due to water soaking in them. The corridors are dark with no lights, I was actually scared for the first night thinking that probably someone might attack me. It does not look secure at all. The bathrooms are old and worst of all not hot water. It was a nasty experience! The photos on the web are very deceptive
Abraham, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

8/10 Very good

They do not changed my duvet and my pillows was sdme like 3 days
11-night trip
Verified Expedia guest review