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All properties in Cartagena, Bolivar, Colombia

Radisson Hotel Cartagena Ocean Pavillion

Cartagena beachfront hotel with outdoor pool and restaurant

  • Free WiFi and free parking
From
$88

Image gallery

  • Suite, Multiple Beds, Non Smoking, Ocean View (1 bedroom) - Balcony
  • Suite, Multiple Beds, Non Smoking, Ocean View (1 bedroom) - Balcony
  • Beach
  • Beach
  • Suite, Multiple Beds, Non Smoking, Ocean View (1 bedroom) - Balcony
Suite, Multiple Beds, Non Smoking, Ocean View (1 bedroom) - Balcony. Image 1 of 157
1 / 157Suite, Multiple Beds, Non Smoking, Ocean View (1 bedroom) - Balcony
8.6.Fabulous.
  • It was amazing..very friendly staff. Specially the conckerge Yen

    Mar 27, 2021

  • service is not good. hotel does not provide microwaves, does not provide working coolers.…

    Mar 8, 2021

See all 252 reviews

Official standards

This property advises that it adheres to Safety Protocol (Radisson), Safe Travels (WTTC - Global), SGS (3rd party expert - Global), and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Transportation options
Convenient
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 233 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and 3 bars/lounges
  • Outdoor pool
  • Rooftop terrace

For families

  • Children's pool
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In La Boquilla
  • La Boquilla Beach - 1 min walk
  • Clock Tower - 4.6 mi / 7.3 km
  • Marbella Beach - 3.3 mi / 5.3 km
  • San Felipe de Barajas Castle - 6.1 mi / 9.8 km
  • Bocagrande Beach - 6.3 mi / 10.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 Queen Bed, Non Smoking
  • Studio Suite, 1 King Bed with Sofa bed, Non Smoking
  • Studio Suite, 1 King Bed, Non Smoking (1 bedroom)
  • Room, 1 Queen Bed, Non Smoking (1 bedroom)
  • Room, 2 Twin Beds, Non Smoking (1 bedroom)
  • Suite, Multiple Beds, Non Smoking, Ocean View (1 bedroom)
  • Room, 2 Twin Beds, Non Smoking
  • Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)
  • Room, 2 Queen Beds, Non Smoking (1 bedroom)
  • Room, 2 Double Beds, Non Smoking (1 bedroom)
  • Studio Suite, Multiple Beds, Non Smoking (1 bedroom)
  • Studio Suite, Multiple Beds, Non Smoking (1 bedroom)
  • Studio Suite, 1 King Bed, Non Smoking

Location

  • In La Boquilla
  • La Boquilla Beach - 1 min walk
  • Clock Tower - 4.6 mi / 7.3 km

What’s around

Landmarks

  • In La Boquilla
  • La Boquilla Beach - 1 min walk
  • Clock Tower - 4.6 mi / 7.3 km
  • Marbella Beach - 3.3 mi / 5.3 km
  • San Felipe de Barajas Castle - 6.1 mi / 9.8 km
  • Bocagrande Beach - 6.3 mi / 10.1 km
  • Port of Cartagena - 6.6 mi / 10.6 km
  • Cartagena de Indias Convention Center - 6.8 mi / 10.9 km
  • Puerta del Reloj - 4.6 mi / 7.4 km
  • Plaza de San Pedro Claver - 4.6 mi / 7.4 km
  • San Pedro Claver Church and Convent - 4.6 mi / 7.4 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive
  • Airport pick-up service

At a glance

Hotel size

  • This hotel has 233 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Beach towels
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Ecotours nearby
  • Golfing nearby
  • Free pool cabanas
  • Health club
  • Pool sun loungers

Working away

  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 11326
  • Conference space size (meters) - 1052
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments.

Dining

Palenques - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Sal Marina Beach Bar - This bar specializes in local cuisine. Open daily.

Lobby Bar Tambora - Onsite bar. Open daily.

Solarium Bar - Onsite bar. Open daily.

Small print

Also known as

  • Radisson Cartagena
  • Radisson Hotel Cartagena
  • Radisson Hotel Cartagena Ocean Pavillion
  • Radisson Hotel Ocean Pavillion
  • Radisson Cartagena Ocean Pavillion
  • Radisson Ocean Pavillion
  • Radisson Hotel Cartagena Ocean Pavillion Hotel
  • Radisson Hotel Cartagena Ocean Pavillion Cartagena
  • Radisson Hotel Cartagena Ocean Pavillion Hotel Cartagena

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Full breakfast is offered for an extra charge of COP 50500 for adults and COP 50500 for children (approximately)

Airport shuttle service is offered for an extra charge of COP 36000 per vehicle

Airport shuttle service for children between the ages of 1 and 12 costs COP 0

Policies

If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool access available from 7:30 AM to 8:00 PM.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), Bureau Veritas (3rd party expert - Global), and SGS (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Radisson Hotel Cartagena Ocean Pavillion does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:30 AM to 8:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, Palenques offers Caribbean cuisine. Nearby restaurants include Erre De Ramon Freixa (8-min walk), Blas El Teso (11-min walk), and Dal Maestro (4 mi).
  • Yes, a shuttle from the airport to the hotel is available. The charge is COP 36000 per vehicle.
  • No, this hotel doesn't have a casino, but Rio Cartagena Casino (16-min drive) is nearby.
  • Radisson Hotel Cartagena Ocean Pavillion has 3 bars, an outdoor pool, and a health club, as well as spa services, a picnic area, and a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Great recognition

    They recognized my Expedia status, They gave me a nice strawberries chocolate plate. Everyone very nice

    Dario, 1 night trip, Feb 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Recomendado

    El hotel se encuentra en una zona residencial de apartamentos muy lindos, a unos 7 min del aeropuerto, las instalaciones están bien cuidadas y la atención fue muy buena. Mi parte favorita del hotel el piso 10 con los jacuzzis ! Recomendado

    JULIO C, 3 night trip, Feb 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    the food is more or less good, but it always comes out late, they need to improve the restaurant service the servers are good but the service is delayed

    5 night family trip, Dec 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff at this hotel was super accommodating and very friendly; the kids, husband and I enjoyed our stay.

    6 night family trip, Dec 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent option to visit Cartagena! Absolutely recommended

    Mauricio, 5 night family trip, Nov 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel, great service Got upgrade for being Expedia VIP 5 minutes away from airport

    Mache, 1 night trip, Oct 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    very friendly excellent service, clean, great food, perfect place for vacation

    camilo, 2 night family trip, Mar 4, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff and in general the hotel nice , food was amazing, view , etc

    DorisFernandez, 1 night trip, Feb 7, 2020

    Verified Expedia guest review

  • 2.0.Poor

    The hotel is staffed by incompetent staff and managers and not at all equipped to receive and host international visitors. We are avid international travelers and were visiting with a senior citizen and child from the US. They hotel staff was not able to process our credit card for payment. We went to this hotel after several days in the walled city where we used our credit cards with other hotels and service providers. Radisson staff was convinced that it was an issue with our cards and the bank. They would not check us in till we magically resolved their IT issue. We were on phone with our bank for hours - and they kept telling us that transaction requests are not being sent to the banks at all. After hours of waiting in the lobby with a tired senior citizen, we decided to scramble cash for day 1. Then we followed up with Radisson international who told us that they had a IT issue. The next day there was a little more competent staff who managed to figure out that they were missing a step for using international cards and then process our payment. Overall - terrible experience. Will suggest all international travelers to stay away from this place.

    MM, 2 night family trip, Dec 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I liked the attentiveness of the staff. The breakfast, however, could have done with less starch. Then again, the breakfasts may have been what Columbians have for breakfast. While, I, an American, am used to less carbohydrates for breakfast.

    5 night family trip, Dec 17, 2019

    Verified Expedia guest review

See all 252 reviews