10/10 Exceptional
Excellent hotel in good location for us.
Elizabeth
Elizabeth, 1-night trip
Casas Novas Countryside Hotel Spa & Events
Baroque hotel in Chaves with spa and outdoor pool
Surrounded by lush gardens, Casas Novas Countryside Hotel Spa & Events offers a tranquil retreat. Start your day with continental breakfast on the serene terrace or get active in the gym and sports courts.
Excellent
Popular amenities
- Pool
- Free breakfast
- Spa
- Airport transfer
- Free parking
- Free WiFi
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Indoor pool and outdoor pool
- Fitness center
- Sauna
- Steam room
- Hot tub
- Room service
- Massage/treatment rooms
- Airport shuttle
- Terrace
Feel at home (6)
- Playground on site
- Television
- Garden
- Terrace
- Daily housekeeping
- Laundry facilities
$84 nightly
$89 total
Mar 25 - Mar 26
Total with taxes and fees
Why we love this property
Wellness sanctuary
The full-service spa offers daily facials, massages, and body treatments. Couples enjoy private rooms while others relax in the sauna, steam room, or garden.
Baroque elegance
Marvel at the ornate Baroque architecture of this hotel. Strolling through the garden offers a peaceful retreat from everyday life.
Gourmet Portuguese fare
This hotel offers Portuguese cuisine and al fresco dining at its restaurant. A continental breakfast is free, and the bar provides a spot for evening drinks.
Room options
Showing 5 of 5 rooms
Superior Room
Highlights
Soundproofed
Air conditioning
LCD TV
Hair dryer
Private bathroom
Bidet
Minibar
Video game console
- 269 sq ft
- Sleeps 2
- 1 King Bed
Deluxe Twin Room, Terrace
Exceptional
Highlights
Yard
Terrace
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Hair dryer
- 269 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
Family Room
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hair dryer
Private bathroom
Bidet
Minibar
- 538 sq ft
- Sleeps 4
- 1 Double Bed and 2 Twin Beds
Deluxe Double Room, Terrace, Garden View
Exceptional
Highlights
Yard
Terrace
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Hair dryer
- 269 sq ft
- 1 bedroom
- Sleeps 2
- 1 Double Bed
Superior Room, Jetted Tub
Highlights
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Bidet
Minibar
- 269 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
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About the neighborhood
Rua Visconde do Rosário, no. 1, Casas Novas, Chaves, 5400-727
About this property
Casas Novas Countryside Hotel Spa & Events
When visiting Chaves, Casas Novas Countryside Hotel Spa & Events is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or body treatments. Other highlights at this Baroque hotel include an indoor pool, an outdoor pool, and a bar/lounge.
At a glance
Property amenities
Room amenities
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Casas Novas Countryside Hotel Spa & Events Reviews
Excellent
9.2
Cleanliness
8.4
Location
8.8
Staff & service
8.8
Property conditions & facilities
Popular mentions
Service staffViewRoomFoodPublic saunaVillagesRestaurantSpa8/10 Very good
Nice location with beautiful grounds around the hotel. Very good breakfast. Dinner was ok not memorable.
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Beautiful scenery and very clean hotel.
Franco
Franco, 1-night trip
10/10 Exceptional
Nice stop over
colin
colin, 1-night trip
10/10 Exceptional
Portugal bike tour
Quite location, friendly helpful staff, restaurant very nice as you are quite away from the next town.
Timothy
Timothy, 1-night trip
10/10 Exceptional
Make staying here a priority for your northern Portugal trip. It provides an amazing haven and break from the rush of travel. The grounds and village are heaven. Impeccably kept. The staff is kind, attentive, caring. The food is gourmet and local for extremely good value. The views are rejuvenating. The pools and sauna were spacious, clean and refreshing. I will find any reason to return! Muito obrigada!!!!!!!!!!!
Sally
Sally, 1-night trip
8/10 Very good
Beautiful architecture, nice countryside view
The 4-star hotel, occupies a century-old and renovated building, with a beautiful view of the countryside. I consider it good, but it needs some adjustments for this classification.
1. The staff is fantastic (especially Carolina, a restaurant employee, very friendly and helpful) and they always served us well.
2. The facilities are comfortable. We got an upgrade (from a single room in the basement to another for disabled people on the ground floor). The room is comfortable, although it did not have air conditioning, which made us feel hot at night as all doors were closed). The minibar is minimal, it doesn't cool properly. Adequate lighting, flooring, wall colors, decor OK.
3. The bathroom for people with disabilities: there is no support bench or vanity, the shower is very small, the access door is sliding and has no handle. I don't know how a bathroom like this was approved.
4. There is a large terrace, semi-covered, but without decoration, just a table and two chairs.
5. The room is very noisy due to the heavy rain that falls, as the gutters are very close to the room door.
6. The parking lot is very far from the reception, which makes it difficult to get to the reception on rainy days.
7. Features: The pool is OK, but there are two spas (one with cold water and one that doesn't work). Steam and sauna OK.
8. Breakfast: well served, nothing special for a 4 star hotel. There are regional products, which is very interesting.
Overall, the hotel could be rated 3.5 stars.
Helcio
Helcio, 2-night trip
8/10 Very good
Quarto limpo
Vânia
Vânia, 2-night trip
8/10 Very good
Passeio familia
O atendimento foi incrível. Pessoas muito amáveis e acessíveis. Comida muito boa. Instalações precisam de uma pequena revisão na zona infantil e spa, restantes bastante boas.
Moisés
Moisés, 1-night trip
8/10 Very good
Fabulous location, amazing value for money, authentic staff. Not extremely bike friendly, but they staff tried their best. Would have been nice to be able to take the bike to my room
JOAOPAULO
JOAOPAULO, 1-night trip
10/10 Exceptional
Zeer vriendelijk personeel en behulpzaam
Prachtige accommodatie en heerlijk uitgebreid ontbijt
maria
maria, 1-night trip
10/10 Exceptional
Genuint boende!
Ett fantastiskt hotell och fantastiskt rum med en gigantisk altan med vacker utsikt över nejden. Maten i restaurangen var mycket god.
Inga
Inga, 1-night trip
8/10 Very good
Bom preço / qualidade
Positivo: Sossego, Peq. Almoço, Piscina
Negativo: Alguns materiais de manutenção junto do parque infantil
Verified traveler
1-night trip
6/10 Good
Sem alma
Tivemos um precalco com a água quente nos quartos,que faltou ..... E temperatura da água da piscina também um pouco abaixo do necessário
manuel
manuel, 1-night trip
10/10 Exceptional
Nos agradó mucho el alojamiento. Personal muy amable, entorno narura (sólo falló el tiempo por las constantes nieblas)l y las instalaciones muy cómodas y limpias. Lo recomendamos totalmente.
Guillermo
6/10 Good
Instalaciones bien, pero...
Es una pena que un hotel con tan buenas instalaciones y habitaciones tenga el personal que tiene. Salvo alguna excepción, todo parece bastante abandonado: gorros de baño obligatorios en piscina que nadie controla (y mucha gente no los lleva), como no hay vigilancia hay usuarios en la piscina con comportamientos inadecuados, el propio bar de la piscina no tiene camarero que atienda... Es una pena, porque está en un edificio histórico y en recepción nadie te explica nada, ni siquiera qué estancias o salas hay.
Además, el desayuno es demasiado pobre.
Resumen: demasiado caro para lo que ofrecen, sobre todo por parte del personal.
David
David, 1-night trip
8/10 Very good
Buen lugar para descansar en familia
Lugar rural para descansar en plena naturaleza con todos los servicios y comodidades, edificio con historia muy bonito y agradable.
Antonio
Antonio, 3-night trip
10/10 Exceptional
A beautiful property in northern Portugal. We stayed for only one night and wished we had more time. It was off season so some of the outdoor amenities were closed, however we plan on going back in summertime. Staff was exceptional.
Antonio
Antonio, 1-night trip
8/10 Very good
Good value for the money
Good price for what you get. Amenities are OK. Rooms are simple and spacious.
Hugo
Hugo, 1-night trip
10/10 Exceptional
Muito bom, afastado do centro da cidade, mas com muitas opções no spa.
Marcus
Marcus, 2-night trip
10/10 Exceptional
Buen hotel rural 10 minutos de Chaves
Buen hotel a unos 10kms de Chaves. La habitación es grande y cómoda. La terraza es muy amplia. El desayuno es completo, pero si llegas a primera hora (8 am), no tienes la parte del buffet caliente (que llega media hora más tarde). Alguno de los empleados no llevan mascarilla en la sala de desayuno (las chicas sí, pero el señor mayor, no). No sé si es obligatorio llevarla. La piscina está muy bien y la wifi funciona perfectamente.
PABLO
PABLO, 2-night trip
10/10 Exceptional
Really great countryside hotel
Wonderful staff, very kind and helpfull. Beautiful surroundings and a nice, clean room. The restaurant serves traditional Portuguese cuisine. The only downside was a very, very cold swimming pool.
Marie
Marie, 8-night trip
8/10 Very good
Comfortable hotel in a village
Beautifully situated hotel in a small village, with a view to the country side. Spacious room, big veranda right out into the garden. Good food, very friendly staff. The outdoor swimmingpool is all right. There is also indoor swimmingpool and spa, which I did not use.
The hotel is hereby recommended
Jorgen
Jorgen, 1-night trip
10/10 Exceptional
Local muito tranquilo
O hotel é muito bom, tranquilo, ideal para quem viaja com a família. Pequeno almoço muito bom também. Local agradável, muita área verde, perfeito para relaxar.
Ellen Caroline
Ellen Caroline, 2-night trip
6/10 Good
Serviço muito fraco para 4 estrelas
O hotel é muito bonito assim como a zona circundante, mas o serviço não é nem perto de 4 estrelas. O quarto tem pouca iluminação, com uma janela sem cortinas, ou se fecha o estore ou não se tem privacidade, muitas moscas. Muito difícil falar com funcionários porque nunca estava ninguém na recepção, no bar também nunca havia funcionário, era sempre uma longa espera para pedir alguma coisa. Não servem refeições de snack, só fora das refeições com muito pouca variedade e a ementa está muito mal elaborada e como fica num sitio isolado sem supermercados por perto torna se difícil lanchar ou apenas tomar uma bebida. A piscina não tem apoio de funcionários, apenas uma escada para entrar e sair, também não têm guarda sóis para os hóspedes, estao entregues à sua sorte. Não se via vivalma no hotel. O quarto não foi limpo nem as toalhas trocadas, quando questionamos o porquê foi nos dito que a limpeza era feita até às 17h, sendo que já eram 17.20h. O pequeno almoço é muito básico, muito pouca variedade, nada de pratos quentes como ovos ou bacon, nem um iogurte evos bolos eram nitidamente de pacote. Muito longe de ser um pequeno almoço de hotel 4 estrelas.
Marlene
Marlene, 2-night trip