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All properties in Vienna, Vienna (state), Austria
1 room, 2 adults

MAXX by Steigenberger Vienna, Vienna

4.5-star4.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Refrigerator
  • Dry cleaning/laundry service
Margaretengürtel 142, Vienna, Vienna, 1050, Austria

Luxury hotel with spa, near Schoenbrunn Palace
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Refrigerator
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Nice room and location close to a metro station, but service virtually doesn’t exist. We…Jan 14, 2020
  • After checking in late at night, I wake up early to start my day. I realize my passport…Dec 15, 2019

MAXX by Steigenberger Vienna, Vienna

from $78
  • Superior Double Room
  • Deluxe Double Room
  • Deluxe Room (Plus)
  • Junior Suite
  • Superior Room

What’s around MAXX by Steigenberger Vienna, Vienna

Landmarks

  • In Margareten
  • Schoenbrunn Palace - 27 min walk
  • Wiener Stadthalle - 27 min walk
  • Naschmarkt - 28 min walk
  • Vienna State Opera - 35 min walk
  • Albertina - 38 min walk
  • Hofburg Imperial Palace - 38 min walk
  • Spanish Riding School - 41 min walk

Getting around

  • Vienna Intl. Airport (VIE) - 30 min drive
  • Westbahnhof station - 17 min walk
  • Vienna Meidling Station - 23 min walk
  • Vienna Schedifkaplatz Station - 28 min walk
  • Margaretengurtel U-Bahn - 3 min walk
  • Gumpendorfer Street U-Bahn - 10 min walk
  • Langenfeldgasse U-Bahn - 10 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 195 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking * on site

  • Electric vehicle charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 1938
  • Conference space size (meters) - 180
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
Languages Spoken
  • English
  • German
  • Italian
  • Serbian

In the room

Home comforts
  • Air conditioning
  • Espresso maker
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

City SPA has 1 treatment room. Services include massages and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Bar & Lounge Nepomuk - This lobby lounge serves light fare only.

MAXX by Steigenberger Vienna, Vienna’s small print

Also known as

  • Falkensteiner Hotel Wien
  • MAXX by Steigenberger Vienna Hotel Vienna
  • MAXX Steigenberger Hotel Vienna
  • Falkensteiner Wien
  • Falkensteiner Wien Margareten
  • MAXX Steigenberger Vienna
  • MAXX Hotel Vienna
  • MAXX by Steigenberger Vienna Hotel
  • MAXX by Steigenberger Vienna Vienna

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 24 per day

Buffet breakfast is offered for an extra charge of EUR 24.00 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per accommodation, per night

Airport shuttle service is offered for an extra charge of EUR 40.00 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for MAXX by Steigenberger Vienna, Vienna

  • Does MAXX by Steigenberger Vienna offer free cancellation for a full refund?
    Yes, MAXX by Steigenberger Vienna does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at MAXX by Steigenberger Vienna?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at MAXX by Steigenberger Vienna?
    Yes. Self parking costs EUR 24 per day.
  • Are pets allowed at MAXX by Steigenberger Vienna?
    Yes, cats and dogs are welcome. There's a charge of EUR 15 per accommodation, per night.
  • What are the check-in and check-out times at MAXX by Steigenberger Vienna?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near MAXX by Steigenberger Vienna?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by MAXX by Steigenberger Vienna?
    Yes, an airport shuttle is available. The charge is EUR 40.00 per vehicle one way.

Recent reviews

Fabulous 8.6 From 408 reviews

Very Good 8.0
Nice breakfast, not so nice bed
Nice and quiet hotel near the U4 u-bahn line. Friendly staff, amazing breakfast but the bed was crazy hard so both me and my partner got aches and pains all over. The SPA was nice and clean. The area isn't the most exiting one but in 20 minutes you could walk into town.
Sara, us3 night trip
Exceptional 10.0
A great hotel that need some improvements
I wasn't going to give this hotel 5 stars but some of this hotel staff saved our holidays. Basically we booked and asked for baby cot in the room and was not send to our room even though that we have asked the receptionist on duty to send one but again this was not send. I've called the reception in the evening and a receptionist (very friendly gentleman) provided us with a one mattress bed that we put on the floor and a baby cot. We tried many times to set up the baby cot but not us or the receptionist could make it the same evening (Folded baby cot). Finally we did it :) The next morning I have personally asked the reception to change the bed sheets as our child wet the bed and it was important for us to be done prior our return at the hotel. We asked this approximately at 10:30 a.m. and we came back at 15:30 p.m. and found our room dirty with a wet bed. I ve called the reception and asked them why they haven't clean our room and they said that they don't clean the rooms until approximately 6p.m. as they do check outs first. I truly accept your procedures but this was a request for the bed to be cleaned which was not done. After I complained the executive housekeeper with the duty manager came to our room and apologized for the incidents and they have arranged immediately everything. They were so helpful-they even help us to navigate to restaurants and they city. We thank you for this. A note to your log book procs .Please pass the notes to your colleagues with care
Nikolas, us6 night family trip
Very Good 8.0
Nice hotel for a good stay, became regular guests
Friendly staff and a great hotel. We keep coming back. Rooms could use some renovation (refreshment), although they are clean and overall it makes a pleasant stay. The garage is also great if you come by car. Well connected to the center of the city.
Igor, us4 night romance trip
Good 6.0
Very adequate.
It was nice. However, there were not enough beds in the sauna area, the cable channels were an odd selection, and the phone flashed green every time there was a call to the reception. I was also told there was a VIP offer which was then never delivered.
Aaron, us2 night romance trip
Exceptional 10.0
Great location. Very nice hotel.
sandra, us1 night family trip
Very Good 8.0
Room was clean & personnel were friendly and helpful. We like the apples & water that welcomed us to the hotel. Hotel was conveniently located near a metro & only 3 stops to the Schonbrunn Palace. Restaurant hours were not convenient for early dinner, but could get food at bar which was tasty.
Dean, us2 night trip with friends
Exceptional 10.0
Delightful hotel on the outskirts of Vienna
Excellent hotel outside the downtown with easy connections on the metro all over the city. Very nice hotel at a good value.
Rick, us3 night romance trip
Good 6.0
Service with a smile, but without competency....
I expected better, especially at the check-in and check-out, for a "4"-star hotel. Several days before I was to arrive. the hotel sent me an email to check-in online. I did, and it was a chore to do so, consuming over 15 minutes, with numerous unnecessary questions. However, when I arrived at the hotel, unfortunately located in a nondescript area a good hike from restaurants and shops, the young lady at the registration desk said (in German, which I speak fluently), we don't have your online check-in, and you'll have to do it again.... Five minutes later, she then neglected to write the room number on the key card. And they had no monthly program for Vienna, a necessity for any good hotel, instead peddling unwanted sites and tours. Finally, I asked if breakfast was included. Initially, she said yet, then changed her mind....The hotel itself is a recent glass and steel job, not to my taste, but it's comfortable enough and has a fitness studio. When I checked out, another young lady (also in German) said my Amex credit card wasn't valid because her credit-card machine wouldn't process it. I said that's impossible and requested her to try another machine, which she did. This time it "miraculously" worked! No apology or explanation for the inconvenience. This is something one might expect much farther east than Vienna, but in Austria such "service" at the reception is totally unacceptable!
us3 night trip
Very Good 8.0
Verry good Falkensteiner
Verry good hotel,perfect location,the staff was helpful and kind. One thing only-there was no drain on the floor of the bathroom and when the water from the shower falls down on the floor it stayes there.
Sibila, us3 night romance trip
Exceptional 10.0
Great property. Great city.
Air conditioning in room 708 no good. Otherwise fantastic stay. Great staff. Awesome f and b.
David, us2 night family trip

MAXX by Steigenberger Vienna, Vienna

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