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Hotel Phenix

Photo gallery for Hotel Phenix

Front of property
Superior Twin Room, 1 Bedroom | Terrace/patio
View from property
Standard Twin Room | In-room safe, desk, soundproofing, free WiFi
Daily continental breakfast (EUR 10 per person)

Overview of Hotel Phenix

Hotel Phenix

2.5 star property
Anderlecht hotel in shopping district
6.8 out of 10 Good
6.8/10 Good

312 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • 24/7 front desk
  • Non-smoking
Map
Chaussee de Ninove 685, Brussels, 1070
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Valet parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Front desk safe
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • Television
  • Daily housekeeping
  • Lift
  • Soundproofed rooms
  • Free toiletries

Room options

About this area

What's nearby

  • In Anderlecht
  • Manneken Pis Statue - 11 min drive
  • Tour & Taxis - 8 min drive
  • Place du Grand Sablon - 12 min drive
  • Avenue Louise - 12 min drive
  • Royal Museums of Fine Arts of Belgium - 12 min drive
  • La Grand Place - 14 min drive
  • Royal Palace of Brussels - 12 min drive
  • European Union Parliament Building - 14 min drive
  • King Baudouin Stadium - 8 min drive
  • Brussels Expo - 10 min drive

Getting around

  • Brussels Airport (BRU) - 23 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 38 min drive
  • Antwerp (ANR-Antwerp Intl.) - 48 min drive
  • Groot-Bijgaarden Station - 4 min drive
  • Anderlecht Station - 5 min drive
  • Brussels-West Station - 27 min walk
  • Aumale Station - 21 min walk
  • Saint Guidon Station - 22 min walk
  • Meir Tram Stop - 22 min walk

Restaurants

  • Burger King - 3 min drive
  • Hawaiian Poké Bowl - 17 min walk
  • La Brouette - 11 min walk
  • Pick Quick - 17 min walk
  • Pollino - 9 min walk
Map

About this property

Hotel Phenix

When you stay at Hotel Phenix, you'll be within a 15-minute drive of Atomium and La Grand Place. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. Fellow travellers like the helpful staff and central location.

Languages

Arabic, Dutch, English, French, Hungarian, Romanian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 1:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (EUR 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Coffee shop

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.50 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 10 per person

Parking

  • Valet parking costs EUR 12 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Phenix Brussels
Hotel Phenix
Phenix Brussels
Hotel Phenix Hotel
Hotel Phenix Brussels
Hotel Phenix Hotel Brussels

Frequently asked questions

Does Hotel Phenix offer free cancellation for a full refund?
Yes, Hotel Phenix does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Phenix?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Phenix?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Phenix?
Yes. Valet parking costs EUR 12 per day.
What are the check-in and check-out times at Hotel Phenix?
You can check in from 1:00 PM - midnight. Check-out time is 11:30 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Phenix and nearby?
Have fun during the warmer months with activities nearby such as hiking.
What's the area around Hotel Phenix like?
Hotel Phenix is a short 18-minute walk from Astrid Park and 18 minutes' walk from Constant Vanden Stock Stadium. Travellers say that the area is central and good for shopping.

Reviews

6.8

Good

7.7/10

Cleanliness

7.5/10

Staff & service

6.2/10

Amenities

6.9/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Far from transportation
Room was great and stay was good. About a 20 min walk from the metro or could take the bus to the metro.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good value stay
Good value for money, clean and tidy. Staff helpful and polite, very accommodating. Enjoyed breakfast.
George, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Jean-Claude, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anestisthomas, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best Room Condition
Amazing
Moses, 4-night trip
Verified Hotels.com guest review

6/10 Good

Not what I expected
The room was not at all what I expected. It did not look like the pictures online. The rooms were very thin as I could hear my neighbors “doing things” for an hour in the morning, very disturbing. The room was small and the place looked sketchy. However, it was very clean
1-night trip
Verified Hotels.com guest review

8/10 Very good

HALIDOU, 2-night trip
Verified Hotels.com guest review

8/10 Very good

HALIDOU, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ok, but too expensive for the value
room was very small, but clean...hotel location wasn't great...not worth the price paid.
Suzanne, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good staff and Nice welcome. The bedroom is small but very nice place to live for a short visiting
Eddy, 3-night family trip
Verified Expedia guest review