Grand Jatra Hotel Pekanbaru

Luxury hotel in Pekanbaru with 3 restaurants and spa

Choose dates to view prices

Mon, Apr 20
Tue, Apr 21
April 2026
5
May 2026
Experience the luxury of Grand Jatra Hotel Pekanbaru in the heart of the business district. Unwind with a swim-up bar, rejuvenate at Club Arena Spa with Ayurvedic treatments and aromatherapy, or dine al fresco at one of three on-site restaurants serving Asian cuisine. The helpful staff has left a lasting impression on previous guests.
Good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free babysitting
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Swim-up bar
  • 24-hour room service
  • Business center

For families (6)

  • Children stay free
  • Babysitting (free)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
$47 nightly
$52 total
Apr 19 - Apr 20
Total with taxes and fees

Room options

Showing 10 of 10 rooms
Grand Junior Suite | Bathroom | Shower, hair dryer, slippers, towels
Grand Junior Suite | Minibar, in-room safe, desk, laptop workspace
Grand Junior Suite | Minibar, in-room safe, desk, laptop workspace
Grand Junior Suite | Living area | 32-inch LCD TV with satellite channels, TV

Grand Junior Suite

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
Grand Executive Suite | City view
Grand Executive Suite | Minibar, in-room safe, desk, laptop workspace
Grand Executive Suite | Minibar, in-room safe, desk, laptop workspace
Grand Executive Suite | Minibar, in-room safe, desk, laptop workspace

Grand Executive Suite

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
Grand Superior Room | City view
Grand Superior Room | Minibar, in-room safe, desk, laptop workspace
Grand Superior Room | Minibar, in-room safe, desk, laptop workspace
Grand Superior Room | Minibar, in-room safe, desk, laptop workspace

Grand Superior Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed
Grand Deluxe Room | Bathroom | Shower, hair dryer, slippers, towels
Grand Deluxe Room | Minibar, in-room safe, desk, laptop workspace
Grand Deluxe Room | Minibar, in-room safe, desk, laptop workspace
Grand Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Grand Deluxe Room

Exceptional
  • Sleeps 2
  • 1 King Bed
Junior Suite | Bathroom | Shower, hair dryer, slippers, towels
Junior Suite | Minibar, in-room safe, desk, laptop workspace
Junior Suite | Minibar, in-room safe, desk, laptop workspace
Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
Executive Suite | Bathroom | Shower, hair dryer, slippers, towels
Executive Suite | Minibar, in-room safe, desk, laptop workspace
Executive Suite | Minibar, in-room safe, desk, laptop workspace
Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
Deluxe Triple Room | Bathroom | Shower, hair dryer, slippers, towels
Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace
Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace
Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room

  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
Family Room | Bathroom | Shower, hair dryer, slippers, towels
Family Room | Minibar, in-room safe, desk, laptop workspace
Family Room | Minibar, in-room safe, desk, laptop workspace
Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

  • City view
  • Sleeps 4
  • 2 King Beds
Shower, hair dryer, slippers, towels
Superior Room | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Superior Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
Shower, hair dryer, slippers, towels
Deluxe Room | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
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About the neighborhood

Map
Jl. Tengku Zainal Abidin Komplek Mal, Pekanbaru No. 1, Pekanbaru, Riau, 28116

What's nearby

  • Pekan Baru Mall - 1 min walk - 0.1 km
  • Great Mosque of An-Nur - 10 min walk - 0.9 km
  • Senapelan Tunjuk Ajar Integritas Park - 10 min walk - 0.9 km
  • Ciputra Seraya Mall - 6 min drive - 2.3 km
  • Riau University - 7 min drive - 2.6 km

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Vanhollano Bakery - ‬2 min walk
  • ‪RM Sari Bunda Jaya - ‬3 min walk
  • ‪MM Juice, Lt 3 Mall Pekanbaru - ‬1 min walk
  • ‪Super Idol Family Karaoke - ‬3 min walk
  • ‪Spot Koffie - ‬3 min walk

About this property

Grand Jatra Hotel Pekanbaru

Enjoy your visit to Pekanbaru with a stay at Grand Jatra Hotel Pekanbaru. You can visit the spa to be pampered with massages, body scrubs, or aromatherapy, and Bellagio Restaurant, one of 3 restaurants, serves Asian cuisine. Other highlights at this luxurious hotel include 2 outdoor pools, a fitness center, and a sauna.

At a glance

Hotel size

    • 200 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 17
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

Children

    • Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Free babysitting

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Free babysitting

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 79
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Club Arena Spa. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Bellagio Restaurant - Overlooking the pool, this restaurant specializes in Asian cuisine.
Enoki Japanese - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Mezzanine Lounge and Bar - Onsite lobby lounge.
Asian Barbecue - This restaurant specializes in barbecue and is located by the pool. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 300000 per vehicle (one-way, maximum occupancy 3)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Grand Jatra
Grand Jatra Hotel
Grand Jatra Hotel Pekanbaru
Grand Jatra Pekanbaru
Hotel Jatra
Jatra Hotel
Jatra Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel
Grand Jatra Hotel Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel Pekanbaru

Frequently asked questions

Is there a pool at Grand Jatra Hotel Pekanbaru?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Grand Jatra Hotel Pekanbaru?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Jatra Hotel Pekanbaru?

Yes, there's free self parking.

Is airport shuttle service offered by Grand Jatra Hotel Pekanbaru?

Yes, an airport shuttle is available. The charge is IDR 300000 per vehicle one-way.

What are the check-in and check-out times at Grand Jatra Hotel Pekanbaru?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Grand Jatra Hotel Pekanbaru and nearby?

Grand Jatra Hotel Pekanbaru has 2 outdoor pools and 2 bars, as well as a spa and a steam room.

Are there restaurants at or near Grand Jatra Hotel Pekanbaru?

Yes, there are 3 onsite restaurants, featuring alfresco dining, Asian cuisine, and pool views.

What's the area around Grand Jatra Hotel Pekanbaru like?

Grand Jatra Hotel Pekanbaru is in the heart of Pekanbaru, a short 1-minute walk from Pekan Baru Mall and 12 minutes' walk from Great Mosque of An-Nur.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Grand Jatra Hotel Pekanbaru Reviews

7.4

Good

7.0

Cleanliness

7.8

Location

7.8

Staff & service

6.8

Property conditions & facilities
Verified

8/10 Very good

Clean room. Courteous staff. Hotel linked to a mall so shopping was easy.
Nie, 1-night trip
Verified

2/10 Poor

Poor service. very hard to contact the hotel.
Asim, 1-night trip
Verified

8/10 Very good

No issues with it only room service order for a plate of buffalo ribs that was rubbery gamey till i couldn't chew it up that was a failure by the kitchen chef. Front desk was superb and beautiful Ayu was mesmerising and gorgeous throughout.
4-night trip
Verified

4/10 Fair

My toilet was flooded with water. Drainage was stuck
Chang Ming, Carey, 4-night trip
Verified

4/10 Fair

寝れない

外からクラブミュージックが朝まで聞こえ寝れませんでした。朝方にはコーランが鳴り響きますが、コーラン以上の音量です。 また、部屋のドアも故障しており、中に入らなくなりました。すぐに対応してくれたものの事前に確認いただきたかったです。
Tomokazu, 1-night trip
Verified

4/10 Fair

Personal nicht motiviert. speisen nach der Bestellung ca. eine Stunde Wartezeit!!!
Mario, 1-night trip
Verified

6/10 Good

그냥 로컬호텔

출장이니까 숙소로 잡았을 뿐입니다
Sang shop, 1-night trip
Verified

10/10 Exceptional

Good

Room is Ok but need to repair basin because clog evertime using..Overall service is Ok and recommend to my friend.
KU MOHD HAZIZAM, 2-night trip
Verified

8/10 Very good

Conveniently located

Hotel is connected to Pekan Baru Mall. Staff are friendly and attentive.
3-night trip
Verified

8/10 Very good

Très grand hôtel. Propreté totale, vrai sens du service, personnel présent et souriant. L'anglais n'était pas connu de tous, mais toujours au moins un membre du personnel qui le parlait. Des services liés à l'hôtel était disponibles dans le centre commercial qui le jouxte.
6-night trip
Verified

8/10 Very good

The location is very convenient
1-night trip
Verified

2/10 Poor

not prefer this hotel
4-night trip
Verified

6/10 Good

- Sebagai hotel berbintang seharuanya tdk mengesankan fasilitas yg sdh usang, spt pintu kmr mandi yg sdh hancur, shower kmr mandi yg sdh hampir tdk berfungsi krn rusak, beberapa titik bekas terbakar rokok. - Di Lobby, hiasan natal terlalu besar jadi kesannya terlalu sumpek dan menjadi sempit krn ruangan kecil tapi aksesorelis besar jadi tdk sebanding secara estetika.
Abdul, 2-night trip
Verified

8/10 Very good

Overall stay - I enjoyed

Good and near to amenities.
Nandprasad, 1-night trip
Verified

10/10 Exceptional

Worth the price and all you need

Good location, next to mall pekanbaru, breakfast was good. Good facilities like gym, swimming pool and restaurants. Rooms are a little bit old fashion and could be upgraded e.g ac could be more efficient. Overall worth the visit and the price was reasonable. I stayed there during end of ramada so 70% of the city was practically closed and had to rely on hotel services which lucky was wide enough
Nhan, 1-night trip
Verified

4/10 Fair

Won't be staying here ever again

The bed and towels are stained and the hotel itself is not really well maintained, lucky I brought my own towel, also, the toilet constantly has this urine smell, the tap water is brownish as well and it usually clogs up.
TAN, 1-night trip
Verified

10/10 Exceptional

Nice stay..Convenient location

Convenient location...attached to mall Lots of eateries and night life Have in house spa and gym and swimming pool
Verified

6/10 Good

Nice lobby but poor condition at the rooms. Need to upkeep the toilet.
1-night trip
Verified

8/10 Very good

Hotel bagus dekat mall

Hotel bagus dekat mall, dekat kota dan dekat kantor
Verified

10/10 Exceptional

Mudah dan dekat dengan shopping

Sangat baik
Verified

10/10 Exceptional

Staf yang mesra dan very responsif
Verified

10/10 Exceptional

Reliable hotel, comfortable stay

The hotel was very comfortable if a little dated. Staff were friendly enough. Convenient that it has direct access to the large mall next door.
Verified

8/10 Very good

OK business hotel

Stayed three nights for business. Fine clean rooms and excellent wifi connection. A somehow pricey restaurant.
Verified

6/10 Good

Nice hotel next to shopping complex

Nice hotel to stay for short trip . Average most of the categories - cleaness, food and beverage, nice room, and next to the pekan baru mall
Verified

8/10 Very good

Convenient and easy access to food

Good for a short business trip