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All properties in Bangkok, Bangkok (province), Thailand
1 room, 2 adults

Novotel Bangkok Sukhumvit 20, Bangkok

4.5-star4.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110, Thailand

Luxury hotel with 2 restaurants, near Terminal 21 Shopping Mall
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
  • Collect stampsYou can collect® Rewards stamps here
  • I stayed a short time, having arrived during the covid-19 situation. Mar 24, 2020
  • Small pool with beautiful sunset view. Very friendly and helpful staff. Mattresses as…Mar 8, 2020

Novotel Bangkok Sukhumvit 20, Bangkok

from $47
  • Deluxe Room, 1 King Bed, City View
  • Executive Room, 2 Twin Beds
  • Executive Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Family Suite, 1 King Bed
  • Superior Room, 1 King Bed, City View
  • Superior Room, 2 Twin Beds, City View

What’s around Novotel Bangkok Sukhumvit 20, Bangkok


  • In Sukhumvit
  • Terminal 21 Shopping Mall - 11 min walk
  • EmQuartier - 13 min walk
  • Embassy of India - 12 min walk
  • Siam Paragon Mall - 2.4 mi / 3.9 km
  • Pratunam Market - 2.4 mi / 3.9 km
  • Siam Center - 2.5 mi / 4 km
  • MBK Center - 2.8 mi / 4.5 km

Getting around

  • Suvarnabhumi Intl. Airport (BKK) - 40 min drive
  • Don Mueang Intl. Airport (DMK) - 19 min drive
  • Asok Railway Station - 28 min walk
  • Bangkok Makkasan Station - 5 min drive
  • Bangkok Khlong Tan Station - 5 min drive
  • Asoke BTS Station - 10 min walk
  • Sukhumvit Station - 11 min walk
  • Phrom Phong BTS Station - 14 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 244 rooms
  • This hotel is arranged over 25 floors


  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Free valet parking


  • Free area shuttle within 800 meters

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool 1
  • Children's pool
  • 24-hour fitness facilities
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Number of meeting rooms - 14
  • Conference space
  • Conference space size (feet) - 6889
  • Conference space size (meters) - 640
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
Languages Spoken
  • Chinese
  • English
  • German
  • Indonesian
  • Japanese
  • Korean
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Food Exchange - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.

Gourmet Bar - This bar specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Sky on 20 - This rooftop bar serves dinner only. Happy hour is offered. Open daily.

Pool Bar - This bar specializes in international cuisine and is located by the pool. Open daily.

Charm Korean Restaurant - This steakhouse specializes in Korean cuisine and serves lunch and dinner. Open daily.

Novotel Bangkok Sukhumvit 20, Bangkok’s small print

Also known as

  • Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
  • Novotel 20 Opening June 2016 Hotel
  • Novotel Bangkok Sukhumvit 20 Hotel
  • Novotel Bangkok Sukhumvit 20 Bangkok
  • Novotel Bangkok Sukhumvit 20 Hotel Bangkok
  • Novotel Bangkok Sukhumvit 20 Opening June 2016
  • Novotel 20 Opening June 2016
  • Novotel Bangkok Sukhumvit 20 Hotel
  • Novotel 20 Hotel
  • Novotel 20
  • Novotel Bangkok Sukhumvit 20 (Opening June 2016)


Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels) guidelines.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for THB 1530.0 per night

Buffet breakfast is offered for an extra charge of THB 530 for adults and THB 265 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1750 per vehicle (one-way, Maximum occupancy 3)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Bangkok Sukhumvit 20, Bangkok

  • Does Novotel Bangkok Sukhumvit 20 offer free cancellation for a full refund?
    Yes, Novotel Bangkok Sukhumvit 20 does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Novotel Bangkok Sukhumvit 20?
    Yes, there's free self and valet parking.
  • Is there a pool at Novotel Bangkok Sukhumvit 20?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Novotel Bangkok Sukhumvit 20?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Novotel Bangkok Sukhumvit 20?
    You can check in from 2:00 PM to anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Novotel Bangkok Sukhumvit 20?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Central Embassy (1.6 mi).
  • Is airport shuttle service offered by Novotel Bangkok Sukhumvit 20?
    Yes, an airport shuttle is available. The charge is THB 1750 per vehicle one-way.
  • What is there to do near Novotel Bangkok Sukhumvit 20?
    Recommended spots to visit include Terminal 21 Shopping Mall (11-min walk) and Embassy of India (12-min walk), along with EmQuartier (13-min walk) and Siam Paragon Mall (2.4 mi).

Recent reviews

Superb 9.0 From 816 reviews

Exceptional 10.0
Everything was wonderful in this hotel.
chom, us3 night trip
Exceptional 10.0
Nice place to stay
Good food and drinks- although a little pricey, good location, nice pool, beds were good. No complaints really.
Patrick, us5 night trip
Exceptional 10.0
Great stay in Bangkok along Sukhumvit
Great location, easy walk to sky train and MTR, off the Main Street so quiet. Best breakfast buffet of all the hotels we stayed at! Happy hour at the rooftop bar was very nice as well as the view and popcorn! Pool was very relaxing, but can be crowded.
Sally, us3 night family trip
Very Good 8.0
Good hotel
Very good hotel with nice facilities, infinity pool, gym, spa and roof bar. Amazing breakfast with great selection of options! Great friendly personnel always ready to provide good advice on city attractions, nice dining options around the hotel. We had a tour starting at 06:00 am and the staff at the reception kindly offered us an option of packed lunch. It was very helpful and nice. Location is not bad, 15 mins walk from the nearest subway station. But option of free shuttle is also available.
Irada, us4 night trip
Exceptional 10.0
Great hotel!
Really nice hotel in a great location. Would definitely recommend this hotel.
us4 night family trip
Fair 4.0
Novotel Sukhimvit 20, there are better options
I travel a LOT for work. Twice at checkout I have had them ask me to wait while housekeeping checks the room (no idea what they are looking for). The first was a crappy hotel in China and the other was this place. The room itself (even as an upgrade) was weirdly designed.
Don, us1 night romance trip
Exceptional 10.0
Sleeping on a cloud
Seriously the best bed, felt like I was sleeping on a cloud. Wish I had requested to maybe live some levels up for the view. But overall I would rate this hotel 10/10
Christine, us3 night romance trip
Very Good 8.0
Very nice hotel. Great location. Need more closet space
Andrew, us4 night trip with friends
Exceptional 10.0
Great modern hotel! The service was amazing!
P Reed, us2 night romance trip
Exceptional 10.0
New hotel
Brand new hotel, so very clean and in great condition. Complementory tuk tuk shuttle to the metro. Good breakfast selection.
us3 night romance trip

Novotel Bangkok Sukhumvit 20, Bangkok

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