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Hotel ibis Santiago Providencia

3-star ski hotel with ski shuttle, near Clinica Santa Maria

  • Free WiFi
From
$46

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  • Hotel ibis Santiago Providencia
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Hotel ibis Santiago Providencia. Image 1 of 39
1 / 39Hotel ibis Santiago Providencia
8.0.Very Good.
  • Muy buena relacion precio calidad. Buena ubicacion.

    Oct 29, 2020

  • No hot water in the hotel at the arrival until next morning. No one told me that when I…

    Nov 27, 2019

See all 329 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Air Conditioning

Property highlights

Main amenities

  • 182 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Area shuttle

For families

  • Supervised childcare/activities
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • Costanera Center - 27 min walk
  • Clinica Santa Maria - 10 min walk
  • Plaza de Armas - 39 min walk
  • Nescafé Theater of The Arts - 2 min walk
  • Uruguay Park - 4 min walk
  • Municipal Market of Providencia - 6 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 Queen Bed
  • Room, Multiple Beds
  • Standard Twin Room, 2 Twin Beds

Location

  • Costanera Center - 27 min walk
  • Clinica Santa Maria - 10 min walk
  • Plaza de Armas - 39 min walk

What’s around

Landmarks

  • Costanera Center - 27 min walk
  • Clinica Santa Maria - 10 min walk
  • Plaza de Armas - 39 min walk
  • Nescafé Theater of The Arts - 2 min walk
  • Uruguay Park - 4 min walk
  • Municipal Market of Providencia - 6 min walk
  • Sernatur - 6 min walk
  • Sculpture Park - 20 min walk
  • Santiago Metropolitan Park - 20 min walk
  • Plaza Baquedano - 20 min walk
  • Patio Bellavista - 1 mi / 1.7 km

Getting around

  • Arturo Merino Benitez Airport (SCL) - 24 min drive
  • Santiago Central Station - 19 min drive
  • Manuel Montt Station - 2 min walk
  • Salvador Station - 10 min walk
  • Pedro de Valdivia Station - 11 min walk
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 182 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time starts at noon
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CLP 3000 per day)
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Ski shuttle (surcharge)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Designated smoking areas (fines apply)
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 29-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Ibis Kitchen - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open 24 hours.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Hotel ibis Santiago Providencia
  • Hotel ibis Santiago Providencia Hotel Santiago
  • ibis Santiago Providencia
  • Hotel ibis Providencia
  • ibis Providencia
  • Ibis Santiago Providencia
  • Hotel ibis Santiago Providencia Hotel
  • Hotel ibis Santiago Providencia Santiago

Optional extras

Self parking costs CLP 3000 per day

Breakfast costs between CLP 4700 and CLP 4700 per person (approximately)

Pets are allowed for an extra charge of CLP 11900 per pet, per night

Service animals exempt from fees

Area shuttle, shopping center shuttle, and ski shuttle service is offered for an extra charge

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Deposit: CLP 10640.00 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel ibis Santiago Providencia does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CLP 3000 per day.
  • Yes, dogs are welcome. There's a charge of CLP 11900 per pet, per night. Service animals are exempt from fees.
  • You can check in starting at noon. Check-out time is noon. Express check-in and check-out are available.
  • Yes, Ibis Kitchen offers alfresco dining and international cuisine. Nearby restaurants include Bravissimo (3-min walk), Kleine Kneipe (3-min walk), and Big Boba Bubble Tea Shop (4-min walk).
8.0.Very Good.
  • 6.0.Good

    At the time of my arrival, I paid for my 5 night stay. But, at least once a day I would go to my room and was unable to get in using the key card. The front desk staff didn't apologize for this consistent inconvenience. Also, my friend tried calling the hotel twice and was unable to get through to the front desk after being on the phone for over 20 mins each time. I also didn't feel secure sleeping in my room. There was no latch or safely lock on the door. There was no pool or gym.

    5 night trip with friends, Apr 15, 2019

    Verified Expedia guest review

  • 6.0.Good

    Well located. They said that they had breakfast since 4 am and I went down to have breakfast at 4:30 and there was nothing.

    2 night trip with friends, Apr 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good location. Clean. Good service. Thanks. Thanks. Thanks

    Saverio, 2 night business trip, Mar 27, 2019

    Verified Expedia guest review

  • 6.0.Good

    Too noisy. The hotel is located in a corner between 2 very noisy avenues.

    5 night business trip, Mar 16, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    I really enjoyed the hotel's location and restaurant. The hotel follows the traditional Ibis standard.

    Edmundo, 2 night business trip, Mar 5, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Food is not that good at all.

    Ricardo, 2 night business trip, Nov 28, 2018

    Verified Hotels.com guest review

  • 4.0.Fair

    pros: location is easy to find and close to santa lucia. room is clean. cons: staff who checked us in has poor altitude and unhappy during the whole check-in process. room is noisy even with window completely closed. tons of buses noises early in the morning. you have to buy bottle water or electric adapter from hotel. front desk staff told me electric adapters are all sold out until I pointed out that 4 adapters are in the basket in front of her. when we picked up luggages on the day we left, they attached a bag of beers on one of our backpacks which turns out to be someone else's in the lobby......

    angela, 2 night trip, Nov 21, 2018

    Verified Expedia guest review

  • 6.0.Good

    Decent location downtown. Rooms are in need of maintenance. Staff are OK

    T, 2 night trip, Oct 26, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Excellent location. Staff is slow ... Room is good but needs some maintenance.

    bleeker9, 2 night trip, Oct 1, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Nice ubication por business. Too much noisy in the lobby because kids zone.

    edy, 2 night trip, Aug 22, 2018

    Verified Expedia guest review

See all 329 reviews