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3-star ski hotel with ski shuttle, near Clinica Santa Maria
Muy buena relacion precio calidad. Buena ubicacion.
Oct 29, 2020
No hot water in the hotel at the arrival until next morning. No one told me that when I…
Nov 27, 2019
This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Self parking costs CLP 3000 per day
Breakfast costs between CLP 4700 and CLP 4700 per person (approximately)
Pets are allowed for an extra charge of CLP 11900 per pet, per night
Service animals exempt from feesArea shuttle, shopping center shuttle, and ski shuttle service is offered for an extra charge
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Individually-wrapped food options are available for breakfast and through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Deposit: CLP 10640.00 per day
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
At the time of my arrival, I paid for my 5 night stay. But, at least once a day I would go to my room and was unable to get in using the key card. The front desk staff didn't apologize for this consistent inconvenience. Also, my friend tried calling the hotel twice and was unable to get through to the front desk after being on the phone for over 20 mins each time. I also didn't feel secure sleeping in my room. There was no latch or safely lock on the door. There was no pool or gym.
5 night trip with friends, Apr 15, 2019
Verified Expedia guest review
Well located. They said that they had breakfast since 4 am and I went down to have breakfast at 4:30 and there was nothing.
2 night trip with friends, Apr 14, 2019
Verified Expedia guest review
Good location. Clean. Good service. Thanks. Thanks. Thanks
Saverio, 2 night business trip, Mar 27, 2019
Verified Expedia guest review
Too noisy. The hotel is located in a corner between 2 very noisy avenues.
5 night business trip, Mar 16, 2019
Verified Expedia guest review
I really enjoyed the hotel's location and restaurant. The hotel follows the traditional Ibis standard.
Edmundo, 2 night business trip, Mar 5, 2019
Verified Expedia guest review
Food is not that good at all.
Ricardo, 2 night business trip, Nov 28, 2018
Verified Hotels.com guest review
pros: location is easy to find and close to santa lucia. room is clean. cons: staff who checked us in has poor altitude and unhappy during the whole check-in process. room is noisy even with window completely closed. tons of buses noises early in the morning. you have to buy bottle water or electric adapter from hotel. front desk staff told me electric adapters are all sold out until I pointed out that 4 adapters are in the basket in front of her. when we picked up luggages on the day we left, they attached a bag of beers on one of our backpacks which turns out to be someone else's in the lobby......
angela, 2 night trip, Nov 21, 2018
Verified Expedia guest review
Decent location downtown. Rooms are in need of maintenance. Staff are OK
T, 2 night trip, Oct 26, 2018
Verified Expedia guest review
Excellent location. Staff is slow ... Room is good but needs some maintenance.
bleeker9, 2 night trip, Oct 1, 2018
Verified Expedia guest review
Nice ubication por business. Too much noisy in the lobby because kids zone.
edy, 2 night trip, Aug 22, 2018
Verified Expedia guest review