Komaneka at Rasa Sayang

The staff were so welcoming. They learned our names, always inquired how our room was.

This hotel is a little slice of heaven. The rooms are spacious and comfortable, the lobby is airy and welcoming, and the breakfast area overlooks the lovely pool. Almost every morning there was someone (a hotel guest) doing a photo shoot at the pool. It is that picturesque. The food at the hotel is delicious. And the service is top-notch. Really, there isn't one thing I could suggest to improve this hotel. It's also just steps from other restaurants and places to shop or get a massage. And it's a 5 minute walk from the Monkey Forest!

Everything was good except late for the pickup at the Necca Museum. Especially, I was so impressed with the cake that kept my birthday. I'll definitely make another visit next time.

The most kind and gracious staff I’ve ever encountered. Lots of great extras in the rooms. Fantastic area with array of things to do right outside the door. The staff was helpful and gave suggestions when we needed them for restaurants and activities.

Excellent service by a very dedicated staff with attention to details.

Beautiful, clean, superb service! As a woman traveling alone, I felt very cared for, safe and comfortable. The staff is wonderful and made me feel a part of their family.

Friendly staff, nice expansive suites , attention to guest comforts. Would have preferred bfast included in the price

Greatest staff imI have come accross in all my travels. Very professiinal, pleasant to deal with, accommodating and always greating us with a smile. Hotel in great location within walking distance to Ubud Market, Ubud Palace as well as restaurants and boutique shops. Room is nice, clean, good mosquito control. I would stay there again. shops

Beautiful villa’s on the rooftop! Outdoor lounging and dining!!

The hotel is considered luxurious, but it is not at all. The rooms are old and destroyed. Cleaning in the room lasts so long that you have to wait for the cleaner to finish. Forced courtesy of service makes you feel all the time trapped. The constant questions about the same are becoming exhausting. The breakfast menu has only two options, to which a huge tax and service is added. There is not a word about it anywhere. The hotel was repairing the balustrade. From early morning until late afternoon only the drill was heard. Absolut you could not spend time at the pool. The headphones in the ears did little to help. The air conditioners work very loudly, it's hard to relax in this hotel. Most rooms have a view of the wall of another building ... Generally, for such a price, this hotel is terrible (!) And I definitely do not recommend it. We have stayed in several hotels in Ubud and there are many cheaper and much better hotels.