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All properties in Cotai, Macau SAR
1 room, 2 adults

Sheraton Grand Macao, Cotai Strip, Cotai

4.5-star4.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
Estrada do Istmo. s/n, Cotai, Macau SAR

Luxury hotel with full-service spa, connected to the convention center, near The Grand Canal Shoppes
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Hotel is located at the main strip area, but far away from the new light rail stations.…Jan 22, 2020
  • Easy to access around the strip. Food court is good for lunch and dinnerJan 21, 2020

Sheraton Grand Macao, Cotai Strip, Cotai

from $107
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, View
  • Deluxe Room, 2 Twin Beds, Non Smoking, View
  • Club Room, 2 Twin Beds
  • Club Room, 1 King Bed
  • Deluxe Cotai View, 2 Twin Beds
  • Executive Suite, 2 Twin Beds
  • Executive Deluxe Suite
  • Family Suite, 2 Bedrooms, Non Smoking, Tower
  • Deluxe Suite, 1 Bedroom, Non Smoking
  • Deluxe Suite, 1 Bedroom, Non Smoking
  • Executive Suite, 1 King Bed
  • Deluxe Cotai View, 1 King Bed
  • Ambassador Suite
  • Presidential Suite, 1 Double Bed
  • Terrace Suite

What’s around Sheraton Grand Macao, Cotai Strip, Cotai

Landmarks

  • Cotai Arena - 11 min walk
  • Cotai Strip - 16 min walk
  • The Grand Canal Shoppes - 3 min walk

Getting around

  • Macau Intl. Airport (MFM) - 7 min drive
  • Hong Kong Intl. Airport (HKG) - 61 min drive
  • Zhuhai (ZUI-Jiuzhou Ferry Port) - 37 min drive
  • Zhuhai (ZUH-Sanzao Intl.) - 44 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 4,001 rooms
  • This hotel is arranged over 41 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport shuttle service is available at scheduled times from 10 AM to 10:30 PM. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle from 10 AM to 10:30 PM

Parking

  • Valet parking *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Pool cabanas (surcharge)
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (feet) - 267827
  • Conference space size (meters) - 24882
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Portable bathtub seat
  • Lowered peephole/viewport in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • Filipino
  • Korean

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Shine has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Feast - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Yum Cha - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Palms Café and Bar - Overlooking the garden, this bistro serves breakfast and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Sheraton Grand Macao, Cotai Strip, Cotai’s small print

Also known as

  • Hotel Sheraton Macao
  • Sheraton Macao Hotel Cotai Central
  • Sheraton Grand Macao Hotel Cotai Central
  • Sheraton Grand Macao Hotel Central
  • Sheraton Grand Macao Cotai Central
  • Sheraton Grand Macao Central
  • Sheraton Macao, Cotai Strip
  • Sheraton Grand Macao, Cotai Strip Hotel
  • Macao Sheraton
  • Sheraton Grand Macao, Cotai Strip Cotai
  • Sheraton Grand Macao Hotel Cotai Central
  • Sheraton Grand Macao, Cotai Strip Hotel Cotai
  • Sheraton Cotai Central
  • Sheraton Hotel Macao
  • Sheraton Hotel Macao Cotai Central
  • Sheraton Macao
  • Sheraton Macao Cotai Central
  • Sheraton Macao Cotai Central Hotel
  • Sheraton Macao Hotel

Policies

Guests booking Club Room types at this property are granted Club access for the number of adults on the reservation. Additional adults and children over age 3 are charged access fees.
Guests age 13 and older will be considered adults.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests under 18 years old are not allowed in the fitness facility.

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: MOP 1000 per night

Optional extras

Self parking costs MOP 300.00 per day

Valet parking costs MOP 600 per day

Rollaway beds are available for MOP 300.0 per night

Buffet breakfast is offered for an extra charge of MOP 248 for adults and MOP 100 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Grand Macao, Cotai Strip, Cotai

  • Does Sheraton Grand Macao, Cotai Strip offer free cancellation for a full refund?
    Yes, Sheraton Grand Macao, Cotai Strip does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Sheraton Grand Macao, Cotai Strip?
    Yes. Self parking costs MOP 300.00 per day. Valet parking costs MOP 600 per day.
  • Is there a pool at Sheraton Grand Macao, Cotai Strip?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Sheraton Grand Macao, Cotai Strip?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sheraton Grand Macao, Cotai Strip?
    You can check in from 3:00 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Sheraton Grand Macao, Cotai Strip?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by Sheraton Grand Macao, Cotai Strip?
    Yes, a free airport shuttle is available from 10 AM to 10:30 PM at scheduled times.
  • What is there to do near Sheraton Grand Macao, Cotai Strip?
    Recommended spots to visit include The Grand Canal Shoppes (3-min walk), Cotai Arena (11-min walk), and Cotai Strip (0.8 mi).

Recent reviews

Very Good 8.4 From 4,201 reviews

Exceptional 10.0
Wonderful stay
Celebrating 26 years anniversary and received gift from the hotel. Really appreciate the kind thoughts!
Ong, us1 night trip
Good 6.0
Do your research on location
Nice and clean hotel room and comfortable beds and pillows but the area the hotel is in is not convenient to anything other than fine dining high end shopping and casinos.
Krista, us10 night trip
Exceptional 10.0
Clean room and near airport
Totally enjoyed our 3d2n stay at sheraton. The room was clean and bed was comfortable. There were shuttle buses to macau ferry terminal, border gate (if you want to go Zhu Hai, China), airport and a few partner hotels. It's linked to the malls so you can dine and shop there too. Avoid checking in during peak hours as there'll be long queues.
us2 night family trip
Exceptional 10.0
excellent
Excellent, great check-in, convenient location and excellent service.
LUIS, us1 night family trip
Good 6.0
Taking way too long to check in
Taking way too long to check in. There are not enough staff to share Hotel guests Service feel like a 3 star hotel. Totally too crowded at the ground level. Good room but nothing special.
Siu-Tong, us3 night trip
Very Good 8.0
Gfreat room in a shopping Mall
Room was very comfortable. But.... it is like having a room in a large high end shopping mall -- zero historical atmosphere.
Roger, us1 night family trip
Exceptional 10.0
Macau Grand Sheraton
Very nice spacious clean room with good amenities. But there's some funky smell in the room, probably within the drapes. Lobby has a nice scent. View is awesome from the 28th floor.English speaking lady receptionist is very nice. Overall, our overnight stay is great.
ROSE, us1 night family trip
Very Good 8.0
Fantastic location with excellent service
The Sheraton has excellent people working in all areas. The service was amazing and I thought the staff members tried to go above and beyond. No complaints, although I did feel that the price was more than what I would prefer to pay for a hotel.
Rachel, us1 night trip
Exceptional 10.0
Hotel shows old sign on bathrooms and walls. Overall bed is very comfy and I had a good sleep
Lenny, us2 night trip
Exceptional 10.0
Avid traveller
Very convenient location and close to everything by walking distance. Filipino staffs very friendly and accommodating so as the lady in HK cuisine food court even she don’t speak English .service desk is good. Only downside is long queue in checking in . Lucky we me the filo supervisor who helps us straight away after a day flight
Lenny, us3 night trip

Sheraton Grand Macao, Cotai Strip, Cotai

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