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Palm Beach Resort & Spa

Photo gallery for Palm Beach Resort & Spa

Outdoor pool, pool loungers
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Outdoor pool, pool loungers

Overview of Palm Beach Resort & Spa

Palm Beach Resort & Spa

3.5 star property
3.5-star beachfront resort with spa, near Labuan Bird Park

7.6/10 Good

101 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Jalan Batu Manikar, Labuan, Sabah, 87014

Room options

About this area

What's nearby

  • On a private beach

Getting around

  • Labuan (LBU) - 13 min drive
  • Free airport shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle

Restaurants

  • Anjung Ketam - 6 min drive

About this property

Palm Beach Resort & Spa

Palm Beach Resort & Spa offers a private beach where you can enjoy beach umbrellas, volleyball and beachside drinks, plus scuba-diving is nearby. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials and aromatherapy. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. A free airport shuttle, a children's pool and a garden are other highlights. Fellow travellers like the pool and size.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 245 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 10:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle (available 24 hours)
  • Free ferry terminal shuttle*

Off-site

  • Free shopping centre shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Swim-up bar
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground

What to do

  • On a private beach
  • Beach volleyball
  • Scuba-diving nearby

Working away

  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • An outdoor pool
  • Full-service spa

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Refundable deposits

  • Deposit: MYR 300 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 25 for adults and MYR 12.5 for children

Children & extra beds

  • Rollaway beds are available for MYR 92.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Palm Beach Resort Labuan
Palm Beach Labuan
Palm Beach Resort Spa
Palm Beach Resort & Spa Resort
Palm Beach Resort & Spa Labuan
Palm Beach Resort & Spa Resort Labuan

Frequently asked questions

Does Palm Beach Resort & Spa offer free cancellation for a full refund?
Yes, Palm Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Palm Beach Resort & Spa?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at Palm Beach Resort & Spa on 12 February 2023 start from €56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Palm Beach Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Palm Beach Resort & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Palm Beach Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Palm Beach Resort & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Palm Beach Resort & Spa?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Palm Beach Resort & Spa?
You can check in from 2:00 PM - 10:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Palm Beach Resort & Spa and nearby?
Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Palm Beach Resort & Spa also has a private beach and a picnic area, as well as a garden.
Are there restaurants at or near Palm Beach Resort & Spa?
Yes, there's an on-site restaurant. Nearby restaurants include Anjung Ketam (3.5 mi).
Does Palm Beach Resort & Spa have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Palm Beach Resort & Spa like?
Palm Beach Resort & Spa is a short 20-minute walk from Chimney of Labuan and 17 minutes' walk from Labuan Bird Park.

Reviews

7.6

Good

7.5/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.1/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Gondal, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tracy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

SYED ABDULLAH, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

View
The garden view not a garden just back of the resort. But I love the bathtub
rosnah, 1-night trip
Verified Hotels.com guest review

6/10 Good

Breakfast was decent, not the best. Overall attraction is the beach. Room was bigger but then looks outdated. Furniture wise looks old and woody.
2-night family trip
Verified Expedia guest review

8/10 Very good

This was a solo trip for five days to relax. First off the hotel is in a very remote area of the island, but it is absolutely beautiful. There are no solo excursions, and it was more difficult to get back to the mainland to do any of the tours. The view from my apartment was absolutely breathtaking. The beach was beautiful and they raked it every day, but they pushed all of the debris that washed up on the beach to the end of it instead of cleaning it up ☹️They had a free shuttle service that would take you to town at certain times of the day, which is very convenient and nice. The island itself is Judy free so I picked up some alcohol and chocolate for very cheap prices. If the hotel spent a little bit of money and updated, really thoroughly cleaned everything,And added some excursions or tours offered through the hotel, it could be one of the most amazing resorts in Southeast Asia. Overall it was a decent relaxing vacation!
Theresa, 5-night trip
Verified Hotels.com guest review

2/10 Poor

I was really shocked when I entered the room. The window blinds were some broken and some don't close completely. Luckily I got 2nd floor room. The bed sheets also had a lot of yellowish stains. Surely won't come here again.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Overall great!
Overall was great, with the view and the facilities but I would appreciate very much if they can clean the room thoroughly. Just a constructive feedback from me :)
Siti Norema, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place . Room was huge and very comfortable. Staff were friendly and helpful. We were picked up at the airport and the shuttle bus driver was happy to drop us off at our next hotel on the town run at the end of our stay. The restaurant food is very good and reasonably priced. We were however surprised to see notices that there is a Rm20 charge for using the swimming pool. Luckily Palm Beach has its own beach and it was very nice being able to swim in the sea. Thank you everyone.
M J, 4-night trip
Verified Hotels.com guest review

8/10 Very good

4-night trip
Verified Expedia guest review