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Hanoi E Central Hotel

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Front of property
Panoramic Suite | Terrace/patio
Panoramic Suite | Premium bedding, memory foam beds, minibar, desk
Premium bedding, memory foam beds, minibar, desk
Family Room | Premium bedding, memory foam beds, minibar, desk

Overview of Hanoi E Central Hotel

Hanoi E Central Hotel

4.0 star property
4-star hotel with restaurant, connected to a shopping center, near Hoan Kiem Lake

9.6/10 Exceptional

308 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
18A Lo Su Street, Hoan Kiem Dist, Hanoi, 10000

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 4 min walk
  • Hanoi Old City Gate - 5 min drive
  • Hanoi Opera House - 4 min drive
  • St. Joseph's Cathedral - 6 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 44 min drive
  • Hanoi Van Dien Station - 11 min drive
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Railway Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Nhac cafe - 2 min walk
  • Cafe Nang - 2 min walk
  • Coffee Zone - 3 min walk
  • Haka Coffee - 3 min walk
  • Hidden Gem Coffee - 3 min walk
Map

About this property

Hanoi E Central Hotel

Hanoi E Central Hotel puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for VND 912000 per vehicle. Guests can indulge in spa services, and Cha Ca Lang restaurant serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff and overall value.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:30 AM
  • Express check-in available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (VND 300000 per night)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Shared refrigerator
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Free use of nearby fitness center
  • Bicycle rentals nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Spa services

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Cha Ca Lang restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 912000 per vehicle (roundtrip, maximum occupancy 2)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 480000.0 per night

Parking

  • Valet parking costs VND 300000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Elegance Emerald
Elegance Emerald Hanoi
Elegance Emerald Hotel
Elegance Emerald Hotel Hanoi
Emerald Hanoi
Hanoi Elegance Emerald
Hanoi Elegance Emerald Hotel
Hanoi Emerald Elegance Hotel
Hanoi Emerald Hotel
Hotel Elegance Emerald Hanoi
E Central Hotel
Hanoi E Central
Hanoi E Central Hotel Hotel
Hanoi E Central Hotel Hanoi
Hanoi E Central Hotel Hotel Hanoi

Frequently asked questions

Does Hanoi E Central Hotel offer free cancellation for a full refund?
Yes, Hanoi E Central Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hanoi E Central Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hanoi E Central Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hanoi E Central Hotel?
Yes. Valet parking costs VND 300000 per night.
Is airport shuttle service offered by Hanoi E Central Hotel?
Yes, an airport shuttle is available. The charge is VND 912000 per vehicle roundtrip.
What are the check-in and check-out times at Hanoi E Central Hotel?
You can check in from 2:00 PM - 5:30 AM. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
What is there to do at Hanoi E Central Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Hanoi E Central Hotel also has spa services.
Are there restaurants at or near Hanoi E Central Hotel?
Yes, there's an onsite restaurant, Cha Ca Lang restaurant. Nearby restaurants include Haka Coffee (3-min walk), Hidden Gem Coffee (3-min walk), and Always (3-min walk).
What's the area around Hanoi E Central Hotel like?
Hanoi E Central Hotel is a short 4-minute walk from Hoan Kiem Lake and 3 minutes' walk from Thang Long Water Puppet Theatre. Travelers say the area is walkable and good for shopping.

Reviews

9.6

Exceptional

9.5/10

Cleanliness

9.7/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Super friendly staff. Special thanks to Lucy for helping us with restos, bars, and sightseeing. Very well located and perfect to discover the town for a couple of days
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Liak, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Service & Nice Location
Neo and everyone who works here is so kind and helpful. It really made my stay more enjoyable.
Catherine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brilliant location, helpful and friendly staff. Will stay here again if we return to Hanoi.
3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Oh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Valorie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

OUTSTANDING STAFF
Special thanks to Mai Le for arranging airport pickup at 1:00 AM. I called from the airport in the middle because I didn’t see the precooked taxi. Though at home and not at work, you still responded and within a few minutes I saw the driver with my name at the designated pillar. Also, many thanks to Neo for his persistent help in getting my lost airline luggage delivered to the hotel. Besides, Neo is the best among all your nice staff. Finally, thanks to the girl (don’t remember her name) wo checked me out and help me use the Grab app.
Anand, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, amazing location, stop notch staff! Great place
Daniel, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Clean but a bit old...all street foods around
chris, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Great location
Yumi, 1-night trip
Verified Expedia guest review