Conrad Macao

Photo gallery for Conrad Macao

Primary image
4 outdoor pools
4 outdoor pools
4 outdoor pools
Minibar, in-room safe, desk, laptop workspace

Overview of Conrad Macao

Conrad Macao

5-star property
Luxury hotel with full-service spa, connected to the convention centre, near Eiffel Tower at The Parisian Macao

9.4/10 Exceptional

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
The Londoner Macao, Estrada do lstmo. s/n, Cotai
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools
  • Breakfast available
  • Free airport shuttle
  • Free ferry terminal shuttle
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

Getting around

  • Macau (MFM-Macau Intl.) - 10 min drive
  • Zhuhai (ZUH-Jinwan) - 53 min drive
  • Hong Kong International Airport (HKG) - 60 min drive
  • Free airport shuttle
  • Free ferry terminal shuttle

Restaurants

  • Feast - 11 min walk
  • The Tasting Room - 12 min walk
  • Jade Dragon - 12 min walk
  • Golden Peacock - 16 min walk
  • Zi Yat Heen - 17 min walk

About this property

Conrad Macao

5-star luxury hotel connected to the convention centre
Take advantage of a free round-trip airport shuttle, a corner/local shop and a free daily manager's reception at Conrad Macao. Treat yourself to a massage at Bodhi Spa, the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature international cuisine and brunch. Free in-room WiFi is available to all guests, along with a shopping centre on site and a coffee shop/cafe.
Additional perks include:
  • 4 outdoor pools
  • Free self-parking
  • Continental breakfast (surcharge), a free ferry terminal shuttle and 48 meeting rooms
  • A lift, smoke-free property and concierge services
  • Guest reviews speak highly of the location
Room features
All 659 rooms offer comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as Laptop workspace and air conditioning. Guest reviews speak positively of the overall comfort, size rooms at the property.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • HDTVs with cable channels
  • Mini fridges, free infant beds and coffee/tea makers

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 659 rooms
  • Arranged over 35 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free covered on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle from 11:00 AM to 10:00 AM
  • Free ferry terminal shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Local/corner shop

What to do

  • Evening entertainment
  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • 48 meeting rooms
  • Conference centre (62100 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • 4 outdoor pools
  • Shopping centre on site
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • LED television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bodhi Spa. Services include massages.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Churchill's Table – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
North Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open 24 hours. Open daily.
Crystal Jade – This restaurant specialises in Spanish cuisine and serves lunch and dinner. Open daily.
The Huaiyang Garden – This fine-dining restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.
The Conservatory – This restaurant specialises in Asian cuisine and serves brunch, lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MOP 1000.00 per night

Optional extras

  • Breakfast costs between MOP 240 and MOP 250 for adults, and MOP 120 and MOP 130 for children (approximately)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Conrad Macao Cotai Central Hotel
Conrad Macao Central Hotel
Conrad Macao Cotai Central
Conrad Macao Central
Conrad Macao Hotel
Conrad Macao Cotai
Conrad Macao Hotel Cotai
Conrad Macao Cotai Strip
Conrad Macao Cotai Central

Frequently asked questions

Does Conrad Macao offer free cancellation for a full refund?
Yes, Conrad Macao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Conrad Macao?
As of 5 October 2022, prices found for a 1-night stay for 2 adults at Conrad Macao on 6 October 2022 start from €173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Conrad Macao?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Conrad Macao?
Yes, there are 4 outdoor pools.
Are pets allowed at Conrad Macao?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Conrad Macao?
Yes, there's free self parking.
Is an airport shuttle service offered by Conrad Macao?
Yes, a free airport shuttle is available from 11:00 AM to 10:00 AM at scheduled times.
What are the check-in and check-out times at Conrad Macao?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Conrad Macao?
No, this hotel doesn't have a casino, but Venetian Macao Casino (3-min walk) and Cotai Strip (16-min walk) are both nearby.
What is there to do at Conrad Macao and nearby?
Conrad Macao has 4 outdoor pools and a spa, as well as a steam room.
Are there restaurants at or near Conrad Macao?
Yes, there are 5 on-site restaurants, featuring international cuisine. Nearby restaurants include Feast (11-min walk), The Tasting Room (12-min walk) and Jade Dragon (12-min walk).
What's the area around Conrad Macao like?
Conrad Macao is a short 10-minute drive from Macau (MFM-Macau Intl.) and 3 minutes' walk from Venetian Macao Casino. Travellers say that the hotel is in a great location.

Overall score and ratings

9.4

Exceptional

9.4/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

danhua, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good staycation memories!!!
It was a wonderful stay with nice front desk agent named Lee who got a very detailed mind. So professional!
Mio Cheng, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

尴尬的住宿体验
有点尴尬的住宿体验:我们一共住了四个晚上,第一天抵达办理入住时,前台的Robyn(?)服务超级友善,令第一次入住康莱德酒店的我们为之惊艳;随后的入住及隔天的早餐,都令我们决定之后就加入希尔顿集团。但之后几天的早餐及服务就每况愈下,特别是最后一天的早餐,可能因为人比较多,整体质量落差比较大。我们订的是套房,尽管酒店整体禁烟,但我们入住的期间,房间弥漫着浓厚的烟味,即便有空气净化器,还是烟味很重。
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, nice breakfast
16-night romance trip
Verified Expedia guest review

10/10 Exceptional

Chan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Okay stay but should be better
Location: good. Center of Cotai, near bus station Service: overall quite good with helpful staffs Room Condition: the washroom is not satisfied. - noisy flush toilet even after the tank filled, but not leeking - there are many handles around the washroom but they are not helpful ( mis-located, for my opinion) - not clean round the bathtub Environment: it’s not a good timing now because some new parts are under .construction
Wan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Conrad Macao Cotai is a five star hotel and the staff, service, room comfort and amenities are all excellent, as is the location. The room was quite comfortable and the bed was great. It's a bit pricey, but you get what you pay for. I loved the big bathtub in addition to the king sized bed, room service, and friendly staff.
James, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Pierre ulrich, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review