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All properties in Cluj-Napoca, Cluj County, Romania

Grand Hotel Italia

Luxury hotel in Cluj-Napoca with outdoor pool and restaurant

  • Free WiFi
  • Pool
  • Pool
  • Guest Room View
  • Guest Room
  • Pool
1 / 24Pool
9.2.Superb.
  • Grandiose lobby. Breakfast food disappointing for a 5 star hotel. Guests be aware! On…

    Aug 21, 2019

  • Very nice hotel, excellent breakfast, friendly staff

    Aug 16, 2019

See all 78 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 187 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Self parking

For families

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden

What’s around

  • Palace of Justice - 29 min walk
  • National Theatre - 30 min walk
  • Avram Iancu Square - 30 min walk
  • Dormition of the Theotokos Cathedral - 31 min walk
  • Babes-Bolyai University - 33 min walk
  • Centrul Medico-Chirurgical Interservisan - 34 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Classic Room
  • Deluxe Room
  • Classic Single Room, 1 Twin Bed
  • Deluxe Single Room

Location

  • Palace of Justice - 29 min walk
  • National Theatre - 30 min walk
  • Avram Iancu Square - 30 min walk

What’s around

Landmarks

  • Palace of Justice - 29 min walk
  • National Theatre - 30 min walk
  • Avram Iancu Square - 30 min walk
  • Dormition of the Theotokos Cathedral - 31 min walk
  • Babes-Bolyai University - 33 min walk
  • Centrul Medico-Chirurgical Interservisan - 34 min walk
  • The Oncology Institute "Prof. Dr. Ion Chiricuta" Cluj-Napoca - 35 min walk
  • Unirii Square - 36 min walk
  • Botanical Garden - 36 min walk
  • St. Michael's Church - 36 min walk
  • National Museum of Art - 1.9 mi / 3.1 km

Getting around

  • Cluj-Napoca (CLJ) - 22 min drive
  • Cluj-Napoca Station - 16 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 187 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2 PM-2 AM
  • Check-out time is noon

Restrictions related to your trip

  • Romania may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • 2 per room (up to 7 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (RON 10 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service

Things to do

  • Outdoor pool

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Languages Spoken

  • Italian
  • Romanian

In the room

Home comforts

  • Minibar
  • Bathrobes

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • In-room safe (laptop compatible)

Small print

Also known as

  • Grand Hotel Italia Cluj-Napoca
  • Grand Hotel Italia Hotel Cluj-Napoca
  • Grand Italia Cluj-Napoca
  • Grand Hotel Italia Cluj County/Cluj-Napoca, Romania
  • Grand Hotel Italia Cluj County/Cluj-Napoca
  • Grand Hotel Italia Hotel
  • Grand Hotel Italia Cluj-Napoca

Optional extras

Self parking costs RON 10 per day

Buffet breakfast is offered for an extra charge of RON 50 per person (approximately)

Pets are allowed for an extra charge of RON 37 per pet, per night

Airport shuttle service is offered for an extra charge of RON 83.70 (one-way)

Airport shuttle service for children costs RON 83.70

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Hotel Italia does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs RON 10 per day.
  • Yes, there's an outdoor pool.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 7 lbs per pet. There's a charge of RON 37 per pet, per night.
  • You can check in from 2 PM - 2 AM. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Da Vinci Ristorante (5-min walk) and Engels Bistro (15-min walk).
  • Yes, an airport shuttle is available. The charge is RON 83.70 one-way.
  • No, this hotel doesn't have a casino, but Casino Parcul Central (6-min drive) and Gold Casino (6-min drive) are both nearby.
  • Grand Hotel Italia has an outdoor pool and a garden.
9.2.Superb.
  • 6.0.Good

    The front desk staff (especially Dan) was fantastic and when my husband and I had a drink at the bar the night of our visit, the bartender was friendly and funny. My problem was breakfast - the service was TERRIBLE. Only one server acknowledged my husband and I and that was only one time when we asked “can we sit here” and she gave us a curt “yes.” Although breakfast was a buffet, the description offered eggs to order. There was no sign of any eggs being made at the buffet, but the same unfriendly server brought other people in the restaurant eggs from the kitchen along with cappuccinos and other types of coffee drinks. And she was interactive and pleasant with those other people. Frankly, I was offended by the lack of attention and it cast a pall over the entire experience.

    Mary, 1 night romance trip, Aug 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Really enjoyed our stay at the hotel! Attentive staff, clean and comfortable rooms, nice amenities! We really enjoyed the pool and the good breakfast! Very quiet area and plenty of parking! Will be back!

    Diana, 1 night family trip, Aug 13, 2019

    Verified Expedia guest review

  • 4.0.Fair

    I checked in and wasn’t even welcomed, I was asked if I had a reservation and I said I did. I was given a key to my room and I was waiting for someone to help me with my luggage but no one came. At a 5 star hotel you expect for someone to help you carry your luggage to your room. No one did. I had a friend joining me at the swimming pool and for outsiders there is a fee to pay to use the swimming pool. Three different staff members asked for three different fees. They should have the same price regardless who is asking. The hotel was clean and the food was good.

    7 night family trip, Aug 9, 2019

    Verified Travelocity guest review

  • 8.0.Very Good

    They could improve the A/C units, the lowest setting was 22C and the power of the unit was not enough for the size of the room. Summers in Romania can be quite hot

    Fran, 1 night romance trip, Jun 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Impressive spacious lobby, big nicely appointed rooms, beautiful views from the terrace/balcony

    1 night family trip, Jun 26, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Really large hotel and spacious rooms. We arrived very late for checkin after our flight was delayed and all restaurants in the area, including the one in the hotel, were closed so plan accordingly. The hotel has a beautiful view of the city

    1 night romance trip, Jun 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lavishly decorated with a very spacious room and huge bathroom!

    Adrian, 1 night family trip, Apr 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful hotel.Awesome staf. Rooms will need an upgrade soon for your 5str status to be upheld (room404).

    Gregory, 1 night family trip, Apr 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hands down the best hotel in Cluj

    The hotel staff is very nice, they speak English and are very accommodating. The location is a bit far from the city center but in a good new neighborhood. And for me the highlight was a Lidel grocery store and a Moldovan restaurant within 400 meters from the hotel. The hotel restaurant is also very nice, see the picture of the house steak.

    Dimitri, 1 night family trip, Sep 20, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    nice people and breakfast. AC didn't work on first day. room changed on next day, but the thermostat lighting up each time (almost each minute) when AC restarted. Turned on a bathroom light at night to not see this flashing light.

    Mimil, 2 night trip, Aug 9, 2018

    Verified Expedia guest review

See all 78 reviews