Zamzam Pullman Makkah

Property class: 4

Choose dates to view prices

Reviews

7.4 out of 10
Good

Steps from the Haram, built for calm

Set in the Clock Tower complex and facing the King Abdulaziz Gate, Pullman ZamZam Makkah puts Masjid Al Haram right next door. The mood stays peaceful and pilgrim-focused, with rooms styled in balanced colours and fine furnishings. Public spaces carry the same refined design, including the hotel’s four restaurants and Lobby Lounge.

  • Direct Haram access

    Walk straight to the Holy Haram and Kaaba via King Abdulaziz Gate.

  • Dining that covers every pace

    Four restaurants plus a Grab and Go cafe for meals between rituals.

  • In-room live mosque audio

    Follow prayers from your room with an individually controlled audio link.
$178 nightly
The total price is $215
Oct 19 - Oct 20
Total with taxes and fees

Amenities

  • Tea Garden Lounge with Arabic and French pastries
  • Gentlemen’s Enaya Elite Spa on floor 27
  • Fitness center on floor 27 for workouts
  • Prayer room positioned for direct Kaaba views
  • Executive Lounge with superfast Wi-Fi, refreshments
  • Clock Tower shopping with 450+ retail outlets
These property details are summarized by AI

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Classic Room, 2 Single Size Beds, City View

A hotel room with two beds, a desk, a chair, a dining table, and a view of the city.

Classic Room, 2 Single Size Beds, City View

7.6 out of 10
Good
(39 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Size Beds, Haram View

A hotel room with two beds, a desk, a chair, a dining table, and a view of the city.

Classic Room, 2 Single Size Beds, Haram View

  • 398 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 4 Single Size Beds, City View

A hotel room with three beds, a desk with a TV, and a window with curtains.

Classic Room, 4 Single Size Beds, City View

  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Junior Suite, 2 Single Size Beds, City View

A hotel room with a large bed, a desk, a chair, a lamp, and a view of the city through large windows.

Classic Junior Suite, 2 Single Size Beds, City View

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, City View (Accessible)

A hotel room with two beds, a desk, a chair, a small table, and a vase of flowers.

Deluxe Room, 2 Twin Beds, City View (Accessible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 398 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Size Beds, Haram Courtyard View

A hotel room with two beds, a desk, a chair, a dining table, and a view of the city.

Classic Room, 2 Single Size Beds, Haram Courtyard View

7.2 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 3 Single Size Beds, City View

A hotel room with two beds, a desk, a chair, and a view of a cityscape through large windows.

Classic Room, 3 Single Size Beds, City View

7.0 out of 10
Good
(13 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds

View all photos for Classic Room, 3 Single Size Beds, Haram View

A hotel room with two beds, a desk, a chair, and a view of a cityscape through large windows.

Classic Room, 3 Single Size Beds, Haram View

  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

A modern hotel room with a flat-screen TV, a dining area with a table and chairs, a sofa with cushions, a lamp, and a telephone.

Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed

View all photos for Deluxe Junior Suite, 2 Single Size Beds, City View

A modern hotel room with a large bed, a bathroom with a vanity, and a view of the sky.

Deluxe Junior Suite, 2 Single Size Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

A hotel room with a dining area, a TV, a wardrobe, and a mirror.

Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

  • City view
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

A hotel room with a dining area, a TV, a wardrobe, and a mirror.

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

A hotel room with a dining area, a TV, a wardrobe, and a mirror.

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

A hotel room with a dining area, a TV, a wardrobe, and a mirror.

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

  • City view
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Single Size Beds, City View

A hotel room with two beds, a desk, a chair, a small table, and a vase of flowers.

Deluxe Room, 2 Single Size Beds, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Size Beds, Haram Courtyard View

A hotel room with two beds, a desk, a chair, a small table, and a vase of flowers.

Deluxe Room, 2 Single Size Beds, Haram Courtyard View

  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Size Beds, Partial Kaaba View

A hotel room with two beds, a desk, a chair, a small table, and a vase of flowers.

Deluxe Room, 2 Single Size Beds, Partial Kaaba View

  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Room 2 Single beds ( Haram View )

A hotel room with two beds, a desk, a chair, a small table, and a vase of flowers.

Deluxe Room 2 Single beds ( Haram View )

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Suite, Multiple Beds, Courtyard View

A person reading a book in a room with large windows, a small table with a cup and a shoe, and a chair.

Classic Suite, Multiple Beds, Courtyard View

  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

Classic Suite, Multiple Beds, City View (Executive)

  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
Abraj Al-bait., Central Area Ajyad, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • The Clock Towers - 2 min walk - 0.2 km
  • King Fahad Gate - 3 min walk - 0.3 km
  • Kaaba - 7 min walk - 0.6 km
  • Well of Zamzam - 8 min walk - 0.7 km

Getting around

  • King Abdulaziz Intl. Airport (JED) - 72 min drive
  • Makkah Station - 10 min drive

Restaurants

  • ‪Brew92 - ‬4 min walk
  • ‪Half Million - ‬3 min walk
  • ‪Swiss Express - ‬1 min walk
  • ‪Atyaf | اطياف - ‬4 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Zamzam Pullman Makkah

  • You'll be in a fantastic location at Zamzam Pullman Makkah, just a 5-minute walk from Great Mosque of Makkah and The Clock Towers. Guests can be pampered with massages at the spa, and Al Zahra, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this Art Deco hotel include a fitness center and a snack bar/deli. Fellow travelers love the breakfast and location.

At a glance

Hotel size

    • 1315 rooms
    • Arranged over 33 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 9:00 AM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Couples wishing to share a room must provide proof of marriage

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite valet parking (SAR 287.50 per day)

Other information

    • Designated smoking areas
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • Meeting rooms
  • Computer station
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Fitness center
  • Shopping mall on site
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Enaya. Services include massages. The spa is open select days.

Dining

Al Zahra - This restaurant serves breakfast, lunch, and dinner.
Al Yasmine - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Tea Garden - This coffee shop specializes in international cuisine and serves light fare only. Open 24 hours.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Globe. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 90 per person
  • Early check-in can be arranged for an extra charge of SAR 400 (subject to availability)
  • Late check-out can be arranged for an extra charge of SAR 400 (subject to availability)

Children & extra beds

  • Rollaway beds are available for SAR 400.0 per night

Parking

  • Valet parking costs SAR 287.50 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10001442

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Also known as

Hotel Pullman ZamZam Makkah
Hotel Pullman ZamZam Makkah Mecca
Pullman Makkah Hotel
Pullman ZamZam Hotel
Pullman ZamZam Makkah
Pullman ZamZam Makkah Mecca
ZamZam Makkah Hotel
ZamZam Pullman
ZamZam Pullman Hotel
ZamZam Pullman Makkah Hotel
Pullman Zamzam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel
Hotel Pullman ZamZam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel Makkah

Frequently asked questions

Does Zamzam Pullman Makkah offer free cancellation for a full refund?

Yes, Zamzam Pullman Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Zamzam Pullman Makkah?

Sorry, pets aren't allowed.

Is parking offered on site at Zamzam Pullman Makkah?

Yes. Valet parking costs SAR 287.50 per day.

What are the check-in and check-out times at Zamzam Pullman Makkah?

Check-in start time: 2:00 PM; Check-in end time: 9:00 AM. There's a charge of SAR 400 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of SAR 400 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Zamzam Pullman Makkah and nearby?

Zamzam Pullman Makkah has a spa and a fitness center.

Are there restaurants at or near Zamzam Pullman Makkah?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Zamzam Pullman Makkah like?

Zamzam Pullman Makkah is in Makkah City Center, a short 2-minute walk from Great Mosque of Makkah and 7 minutes' walk from Kaaba. Travelers love the hotel's prime location.

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Reviews

Zamzam Pullman Makkah Reviews

7.4

Good

7.6

Cleanliness

7.4

Amenities

7.6

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Breakfast
Bathroom
Bed
Elevator
Lobby
Food
Family friendly

Reviews

Verified review

10/10 Exceptional

Clean room and very convenient
Verified review

10/10 Exceptional

Very good room & service.
Verified review

10/10 Exceptional

Hotel is neat and clean with Best kaaba view.
Verified review

10/10 Exceptional

Very close to kaaba, delicious breakfast, friendly staff.
Verified review

10/10 Exceptional

Very friendly staff, great delicious breakfast with a lot of choices .
Verified review

10/10 Exceptional

It was a beautiful , clean , spacious and organized place to live. Breakfast was really good!! Specially very close to the Haram ,which is very helpful if you have any elderly person with you.Inshallah we will choose that again!! Highly recommended!
Verified review

6/10 Good

- Personal very nice and Helpful, Majed at Reception very professional. - Rooms not clean as should be. - Breakfast good, even that deadline was 10.30, they started collecting plates from the last Hall at 10.05. not Good
Verified review

8/10 Very good

The breakfast was great, the staff at the breakfast were great help
Verified review

6/10 Good

Breakfast was ok Elevators were terrible they seriously need to work on that pretty much everyone was confused by the way have their elevators Location was great management were great and helpful specially since hotel.com made mistake on our accommodation but the management resolved it without extra charge The hotel is great but washrooms are outdated We booked three rooms and all had outdated washrooms
Verified review

10/10 Exceptional

very courteous and helpful staff. Only problem is with lifts of clock tower sometimes it could take as long as 6 mins.
Verified review

10/10 Exceptional

Me and my friend had a great time. The whole place is lovely, The atmosphere was great. The rooms very excellent. Staff were very helpful and welcoming. We also had breakfast and there was good variety of food to cater for all groups.
Verified review

6/10 Good

My stay at Zam Zam Pullman was okay, but it didn't quite live up to the hype. I paid extra for Haram view but the view was not as impressive as expected. The breakfast had a good brunch style selection. However the cleanliness needs improvement as we noticed bugs on bedsheet even after it was replaced. The excellent location is definitely the hotels biggest DvNtGe and makes it a desirable place to stay.
Verified review

10/10 Exceptional

Initially room was provided with two single beds for the family of 5 people which was definitely not suitable, we complained to the management and they changed room with 4 single beds. Staff was very cooperative, breakfast was good and nearby shops in the mall were convenient.
Verified review

10/10 Exceptional

Hi We are family from UK who recently stayed at Pullman Zamzam MAKKAH and the location very close to the Haram and thats the best part of it. U get down the hotel and u can see the Kaaba right in front of you. U can enter the Haram from gate 79 for doing the Umrah. Room was of good size and we have a small kitchen inside the room which was a good surprise. It included 2 hotplates, a sink, a dinning table, chair and small sofa. Which made the room a suite like wherein we had book just the room. Bravo to Pullman Zamzam Bravo. Staff are good and cooperative and we got checkout extended. Food is also good and caters to ASIAN community also. Would definitely recommend to anyone who can afford and its really worth every penny spend. Keep up the good work
Verified review

10/10 Exceptional

Wonderful hotel. Excellent location.
Verified review

10/10 Exceptional

Rooms was excellent and staff was good
Verified review

2/10 Poor

Food good
Verified review

10/10 Exceptional

Excellent location , big & clean room, ,helpful, friendly staff.
Verified review

10/10 Exceptional

Excellent view and very nice
Verified review

10/10 Exceptional

Friendly staff clean
Verified review

10/10 Exceptional

It was an amazing stay: great spacious room with amazing view of Kaaba (was better than what I expected), clean. I was concerned about elevators, but there were no long waits. Breakfast was great. Definitely would like to come back.
Verified review

10/10 Exceptional

Great checkin and great hotel
Verified review

10/10 Exceptional

clean rooms
Verified review

10/10 Exceptional

It’s good hotel for family
Verified review

10/10 Exceptional

clean room. friendly staff.