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Zamzam Pullman Makkah

Property class: 4
Art Deco hotel with full-service spa, connected to a shopping center, near Great Mosque of Makkah

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Experience the warmth of Makkah at Hotel Pullman ZamZam, where luxury meets sustainability. Savor breakfast at one of two restaurants, explore the on-site shopping mall, or get lost in a book from the library. With free in-room WiFi and multilingual staff, this hotel offers a unique blend of comfort and culture.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Library

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Premium TV channels
$184 nightly
The total price is $223
Sep 2 - Sep 3
Total with taxes and fees

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Classic Room, 2 Single Size Beds, City View

A hotel room with two beds, a desk, a chair, a dining table, and a view of the city.

Classic Room, 2 Single Size Beds, City View

7.6 out of 10
Good
(36 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Single Size Beds, Haram View

A hotel room with two beds, a desk, a chair, a dining table, and a view of the city.

Classic Room, 2 Single Size Beds, Haram View

  • 398 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 4 Single Size Beds, City View

A hotel room with three beds, a desk with a TV, and a window with curtains.

Classic Room, 4 Single Size Beds, City View

  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Classic Junior Suite, 2 Single Size Beds, City View

A hotel room with a large bed, a desk, a chair, a lamp, and a view of the city through large windows.

Classic Junior Suite, 2 Single Size Beds, City View

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, City View (Accessible)

A hotel room with two beds, a desk, a chair, a small table, and a vase of flowers.

Deluxe Room, 2 Twin Beds, City View (Accessible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 398 sq ft
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Single Size Beds, Haram Courtyard View

A hotel room with two beds, a desk, a chair, a dining table, and a view of the city.

Classic Room, 2 Single Size Beds, Haram Courtyard View

7.2 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 3 Single Size Beds, City View

A hotel room with two beds, a desk, a chair, and a view of a cityscape through large windows.

Classic Room, 3 Single Size Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds
  • Free WiFi

View all photos for Classic Room, 3 Single Size Beds, Haram View

A hotel room with two beds, a desk, a chair, and a view of a cityscape through large windows.

Classic Room, 3 Single Size Beds, Haram View

  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

A modern hotel room with a sofa, armchair, dining table, and a TV.

Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Junior Suite, 2 Single Size Beds, City View

A modern hotel room with a large bed, a bathroom with a vanity, and a view of the sky.

Deluxe Junior Suite, 2 Single Size Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

A hotel room with a dining area, a TV, a wardrobe, and a mirror.

Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

  • City view
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

A hotel room with a dining area, a TV, a wardrobe, and a mirror.

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

A hotel room with a dining area, a TV, a wardrobe, and a mirror.

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

A hotel room with a dining area, a TV, a wardrobe, and a mirror.

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

  • City view
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Single Size Beds, City View

A hotel room with two beds, a desk, a chair, a small table, and a vase of flowers.

Deluxe Room, 2 Single Size Beds, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Single Size Beds, Haram Courtyard View

A hotel room with two beds, a desk, a chair, a small table, and a vase of flowers.

Deluxe Room, 2 Single Size Beds, Haram Courtyard View

  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Single Size Beds, Partial Kaaba View

A hotel room with two beds, a desk, a chair, a small table, and a vase of flowers.

Deluxe Room, 2 Single Size Beds, Partial Kaaba View

  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room 2 Single beds ( Haram View )

A hotel room with two beds, a desk, a chair, a small table, and a vase of flowers.

Deluxe Room 2 Single beds ( Haram View )

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Suite, Multiple Beds, Courtyard View

A person reading a book in a room with large windows, a small table with a cup and a shoe, and a chair.

Classic Suite, Multiple Beds, Courtyard View

  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Classic Suite, Multiple Beds, City View (Executive)

  • Sleeps 7
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Similar properties

Daily buffet breakfast for a fee
Swissôtel Al Maqam Makkah
Makkah City Center
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
8.6 out of 10, Excellent, 1,006 reviews
$176 nightly
The price is $212
Sep 2 - Sep 3
Total with taxes and fees
Swissôtel Al Maqam Makkah
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About the neighborhood

Map
Abraj Al-bait., Central Area Ajyad, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • The Clock Towers - 2 min walk - 0.2 km
  • King Fahad Gate - 3 min walk - 0.3 km
  • Kaaba - 7 min walk - 0.6 km
  • Well of Zamzam - 8 min walk - 0.7 km

Getting around

  • King Abdulaziz Intl. Airport (JED) - 72 min drive
  • Makkah Station - 10 min drive

Restaurants

  • ‪ستاربكس - ‬4 min walk
  • ‪Brew92 - ‬4 min walk
  • ‪JOE & THE JUICE - ‬3 min walk
  • Bateel Elan
  • ‪95° Celsius - ‬7 min walk

About this property

Zamzam Pullman Makkah

  • You'll be in a fantastic location at Zamzam Pullman Makkah, just a 5-minute walk from Great Mosque of Makkah and The Clock Towers. Guests can be pampered with massages at the spa, and Al Zahra, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this Art Deco hotel include a fitness center and a snack bar/deli. Fellow travelers love the breakfast and location.

At a glance

DONE

Hotel size

    • 1315 rooms
    • Arranged over 33 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 9:00 AM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Couples wishing to share a room must provide proof of marriage
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (SAR 287.50 per day)
DONE

Other information

    • Designated smoking areas
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • Meeting rooms
  • Computer station
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Fitness center
  • Shopping mall on site
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Enaya. Services include massages. The spa is open select days.

Dining

Al Zahra - This restaurant serves breakfast, lunch, and dinner.
Al Yasmine - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Tea Garden - This coffee shop specializes in international cuisine and serves light fare only. Open 24 hours.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 90 per person
  • Early check-in can be arranged for an extra charge of SAR 400 (subject to availability)
  • Late check-out can be arranged for an extra charge of SAR 400 (subject to availability)

Children & extra beds

  • Rollaway beds are available for SAR 400.0 per night

Parking

  • Valet parking costs SAR 287.50 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10001442

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Also known as

Hotel Pullman ZamZam Makkah
Hotel Pullman ZamZam Makkah Mecca
Pullman Makkah Hotel
Pullman ZamZam Hotel
Pullman ZamZam Makkah
Pullman ZamZam Makkah Mecca
ZamZam Makkah Hotel
ZamZam Pullman
ZamZam Pullman Hotel
ZamZam Pullman Makkah Hotel
Pullman Zamzam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel
Hotel Pullman ZamZam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel Makkah

Frequently asked questions

Does Zamzam Pullman Makkah offer free cancellation for a full refund?

Yes, Zamzam Pullman Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Zamzam Pullman Makkah?

Sorry, pets aren't allowed.

Is parking offered on site at Zamzam Pullman Makkah?

Yes. Valet parking costs SAR 287.50 per day.

What are the check-in and check-out times at Zamzam Pullman Makkah?

Check-in start time: 2:00 PM; Check-in end time: 9:00 AM. There's a charge of SAR 400 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of SAR 400 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Zamzam Pullman Makkah and nearby?

Zamzam Pullman Makkah has a spa and a fitness center.

Are there restaurants at or near Zamzam Pullman Makkah?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Zamzam Pullman Makkah like?

Zamzam Pullman Makkah is in Makkah City Center, a short 2-minute walk from Great Mosque of Makkah and 7 minutes' walk from Kaaba. Travelers love the hotel's prime location.

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Reviews

Zamzam Pullman Makkah Reviews

7.4

Good

7.4

Cleanliness

7.4

Amenities

7.6

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Breakfast
Bathroom
Bed
Elevator
Lobby
Food
Family friendly

Reviews

Verified review

10/10 Exceptional

Very good room & service.
Suffian, 7-night trip
Verified review

10/10 Exceptional

Hotel is neat and clean with Best kaaba view.
Afiya, 2-night trip
Verified review

10/10 Exceptional

Very friendly staff, great delicious breakfast with a lot of choices .
Rehab, 2-night trip
Verified review

10/10 Exceptional

very courteous and helpful staff. Only problem is with lifts of clock tower sometimes it could take as long as 6 mins.
Saadia Zafar, 7-night trip
Verified review

10/10 Exceptional

Initially room was provided with two single beds for the family of 5 people which was definitely not suitable, we complained to the management and they changed room with 4 single beds. Staff was very cooperative, breakfast was good and nearby shops in the mall were convenient.
Mohammad, 3-night trip
Verified review

10/10 Exceptional

Wonderful hotel. Excellent location.
Omar, 2-night trip
Verified review

2/10 Poor

Food good
Arefa, 8-night trip
Verified review

10/10 Exceptional

Excellent view and very nice
Fawziah, 3-night trip
Verified review

10/10 Exceptional

Rooms was excellent and staff was good
Hana, 7-night trip
Verified review

10/10 Exceptional

Friendly staff clean
Kazi, 2-night trip
Verified review

10/10 Exceptional

It was an amazing stay: great spacious room with amazing view of Kaaba (was better than what I expected), clean. I was concerned about elevators, but there were no long waits. Breakfast was great. Definitely would like to come back.
Zukhra, 2-night trip
Verified review

10/10 Exceptional

Excellent location , big & clean room, ,helpful, friendly staff.
Shazia, 2-night trip
Verified review

10/10 Exceptional

clean rooms
Samra, 2-night trip
Verified review

10/10 Exceptional

Great checkin and great hotel
Aisha, 7-night trip
Verified review

10/10 Exceptional

clean room. friendly staff.
REZAUL, 2-night trip
Verified review

8/10 Very good

Room was clean, check-in staff was slow, staff was helpful, had nice amenities, breakfast was basic
Maqdoom, 3-night trip
Verified review

10/10 Exceptional

It’s most convenient, clean and with highly professional team of staffs.
Alibashir, 1-night trip
Verified review

10/10 Exceptional

It’s good hotel for family
Md, 6-night trip
Verified review

10/10 Exceptional

Excellent place and extremely near to Haram Pak.
Mohammad, 8-night trip
Verified review

10/10 Exceptional

Staff and clean room
Arshad, 4-night trip
Verified review

10/10 Exceptional

Room is clean staff is nice and friendly shops is nearby only one we didn’t like breakfast need to be updating
abdelali, 3-night trip
Verified review

8/10 Very good

Great location
Ahmad, 2-night trip
Verified review

8/10 Very good

Spacious room and clean
Asad, 3-night trip
Verified review

8/10 Very good

Massive room with beautiful view. But not many amenities in the room or the bathroom. Breakfast was amazing
Ibrahim, 2-night trip
Verified review

4/10 Fair

Cleaning staff was good. But initially room was not prepare for 4 person. They accommodate 4 person in 2 person room
Mirza, 4-night trip