Villas de Palermo Hotel and Resort

Property class: 3.5
Family-friendly hotel with spa, near San Juan del Sur Beach

Choose dates to view prices

Villas de Palermo Hotel and Resort puts you within a 10-minute drive of San Juan del Sur Beach. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. There's an outdoor pool and a poolside bar, and in-room conveniences at this Tuscan hotel include refrigerators and microwaves.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Restaurant
  • Air conditioning
  • Bar
$114 nightly
The current price is $131 total
Total with taxes and fees
Nov 11 - Nov 12

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Basic Villa, 1 Queen Bed

A hotel room with a bed, a desk, and a chair. There is a painting on the wall and a view of the mountains through the window.

Basic Villa, 1 Queen Bed

  • Ocean view
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Villa, 2 Bedrooms

A bedroom with a checkered floor, a wooden bed, two bedside tables with lamps, a ceiling fan, a window with curtains, and a view of greenery outside.

Family Villa, 2 Bedrooms

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 1399 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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Total with taxes and fees
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About the neighborhood

Map
Carretera San Juan del Sur, km 139, San Juan del Sur, Rivas, 48600

What's nearby

  • San Juan del Sur Beach - 5 min drive - 3.2 km
  • Church of Saint John the Baptist - 6 min drive - 3.2 km
  • Ostional Private WildLife Reserve - 6 min drive - 2.4 km
  • Old Lighthouse Trail - 8 min drive - 4.2 km
  • Nacascolo Beach - 8 min drive - 4.9 km

Getting around

  • Augusto C. Sandino Intl. Airport (MGA) - 171 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free beach shuttle
  • Casino shuttle (surcharge)

Restaurants

  • ‪Rancho La Cubana - ‬4 min drive
  • ‪Taco Spot - ‬3 min drive
  • ‪Dale Pues - ‬3 min drive
  • ‪El Capricho Jc - ‬3 min drive
  • ‪Sabores De Mi Patio - ‬4 min drive

About this property

Villas de Palermo Hotel and Resort

  • Villas de Palermo Hotel and Resort puts you within a 10-minute drive of San Juan del Sur Beach. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. There's an outdoor pool and a poolside bar, and in-room conveniences at this Tuscan hotel include refrigerators and microwaves.

At a glance

Hotel size

    • 48 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 5:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests should notify this property in advance of their anticipated arrival time.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*

Pets

    • Pets not allowed
    • Service animals welcome

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Ferry terminal shuttle*

Offsite

    • Area shuttle within 2 kilometers*
    • Free beach shuttle
    • Casino shuttle*

Other information

    • Smoke-free property

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Reviews

Villas de Palermo Hotel and Resort Reviews

8.4

Very Good

8.8

Cleanliness

7.2

Location

8.4

Staff & service

8.4

Property conditions & facilities

Popular mentions

Villa
Service staff
Location
View

Reviews

Verified review

8/10 Very good

Amazing location!! Very friendly staff!
Verified review

10/10 Exceptional

great staff! lovely mountain views
Verified review

10/10 Exceptional

Beautiful property. Pool area and the view to the city. My daughter loves it
Verified review

8/10 Very good

Nice and friendly place
Verified review

10/10 Exceptional

Very friendly and helpful staff, they are awesome people.
Verified review

8/10 Very good

The location
Verified review

10/10 Exceptional

Everything was breathtaking! The villa was Everything my family needed a breath of fresh air! The pool service from Mauricio was above and beyond! Cant wait to return!
Verified review

6/10 Good

Pool is in poor condition tiles missing
Verified review

10/10 Exceptional

Great. Peaceful place to get some work done and focus. Restful.
Verified review

2/10 Poor

★☆☆☆☆ Very disappointing experience. I booked a room through Expedia and paid almost USD 200, but when I arrived, the front desk couldn't find my reservation. After a long wait, they finally checked me in but told me I couldn't leave the hotel and come back because they were short-staffed. They also said breakfast wasn't available and kept blaming Expedia for the situation. The room smelled strongly of mold and humidity, the bedding didn't feel clean, and the old door lock made me feel unsafe. For the price I paid, I expected much better. Poor management, poor customer service, and an overall disappointing stay. I would not recommend this hotel.
Verified review

8/10 Very good

very kindly
Verified review

4/10 Fair

Not a chance

Not prepared arrived late and room had no ice . Television down not function and pool out of service which I asked if I can use upon arrival . I will never return but place has potential . Of and they wanted to give me a 20 lbs bag of ice for 5 bucks which is an insult
Verified review

10/10 Exceptional

Hermoso lugar y su personal muy amable… gracias
Verified review

4/10 Fair

Me cobraron dos veces (por Expedis y luego ellos directamente) aunque después lo regresaron al día siguiente y se disculparon me incomodó en el momento que llegamos y había pedido una cama extra para mi hijo y primero dijeron que sí y cuando llegué dijeron no se podía porque no había hecho reserva de los dos cuartos de la villa.
Verified review

8/10 Very good

La habitación limpia, cómoda y mejor que la de nuestros amigos que se hospedaron en las mismas fechas.
Verified review

6/10 Good

La habitación ya se ve vieja, no es parecida a otras habitaciones en las que me he hospedado anteriormente, se requiere servicio de mantenimiento. Faltaron algunos utensilios de cocina y en nuestra reservación decía que tendríamos vista al mar, y lo único que se veían eran árboles, si la habitación no tiene vista al mar, entonces no ofrecerla con vista al mar. Hicimos llamada a recepción para pedir toallas de papel para cocina, y nos dijeron que no habían, que esas las ponía el huésped, En todas las ocasiones anteriores siempre estaban ahí. En la cocina los sartenes todo se queda pegado, solamente había una toalla de tela para cocina y eso no es suficiente para limpiar y secar después de cocinar, en el pasado era mucho mejor, llevo años hospedándome ahí, y he estado múltiples veces y esta es la primera vez que me llevo un mal sabor de la visita. Tampoco tuvimos estacionamiento cerca de nuestra cabaña, tuvimos que estacionar en el área de checkin y desde ahí trasladar equipaje, algunos de nuestros equipajes pesaban bastante. El día que llegamos encontramos bolsas de basura a la entrada de nuestra cabaña, llamamos a recepción para reportarlo y enviaron para limpiarlo, esto es algo que un huésped recién llegado no debería hacer.
Verified review

10/10 Exceptional

Villa 50 con Naturaleza.

Bien, Villa 50 contacto con la natauraleza.
Verified review

10/10 Exceptional

Muy bonita la villa que nos asignaron. Fue la número 33 y tiene una vista espectacular!
Verified review

10/10 Exceptional

Muy buenas instalaciones
Verified review

6/10 Good

I like the views we had from our condo. Everything about the location to the staff was great. My kids loved the pool area and also that we had howler monkeys outside our bedroom windows. The only thing that was inconvenient was that we did not have a TV. Normally this would not be an issue but the fact that it was in the amenities and this one reason we picked it traveling with kids. We also have a 4 legged son that could not make the trip as it said that no pets are allowed. But when we arrived seen several guet walking their pets.
Verified review

10/10 Exceptional

Súper bello el lugar, justo para relajarnos
Verified review

8/10 Very good

Bitter sweet days!😞

My husband and I love coming to Palermo for years because it’s just right for us. The villas are comfortable, clean and most have a great view of the ocean and vicinity. However the T.V. Cable SERVICE MAKES THIS PLACE WHOLE. I HOPE THEY FIX THE SITUATION SOON BECAUSE THE WIFI DOESN'T WORK ITS DELAYED AND IT FREEZES ALL THE TIME AND ITS ANNOYING SO YOU CANT WATCH ANYTHING AT ALL. 🙁🙁
Verified review

6/10 Good

Awesome place, but double check your reservations

A friend and I each booked a villa here. Beautiful place! The problem is, the hotel desk closed at 8pm (not midnight, as advertised). The gate guard had my friend’s reservation, but had no idea of my stay, as the hotel had cancelled my reservation! My attempts to show my proof of payment and reservation # were unsuccessful. I had to bunk with my buddy. Next day, front desk said that my booking was cancelled once I applied a hotels.com coupon. The hotel thought my entire stay was removed, not just the price adjustment. They couldn’t refund, since hotels.com had already taken my payment.
Verified review

6/10 Good

Overall ok, everything is very dated! Staff very nice!
Verified review

6/10 Good

Cuando llegamos al lugar,esperamos 30 minutos porque no sabían de nuestra reservación,no tienen un control.Nos dieron una villa de emergencia y esta no estaba limpia.