The hotel description makes it sound as if it's close to attractions and the train station. While it wasn't bad, it wasn't conveniently located. We had to walk a long way to get around. The staff spoke almost no English. We tried to hire a private car from there to Hoi An and ended up on a bus with broken seats and windows covered in black grime. We asked multiple times if she was booking us a car and she replied each time "yes! A car, not a bus." The staff was friendly, just unable to be helpful. The room was not well kept, the construction and cleaning both lacking. There was hair in the bathroom, stains on the sheets , and just poor house keeping in general. There were gaps in the tiles in the bathroom and dried glue all around fixtures. The breakfast was OK, nothing to write home about. So far this is the most expensive place we've stayed in Vietnam and it was the most disappointing.