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Riu Palace Peninsula All Inclusive

All-inclusive beachfront property with spa, near Langosta Beach

  • Free buffet breakfast, free WiFi, and free parking
From
$318

Image gallery

  • Pool
  • Pool
  • Beach
  • Outdoor Pool
  • Pool
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1 / 60Pool
Blvd Kukulkan, Km 5.5 Lote 6-C, Cancun, 77500, QROO, Mexico
8.8.Fabulous.
  • It was ok the food was ok the vege lasagna was i think the best food ,, the MJ show was…

    Nov 2, 2021

  • I was here for part work-from-hotel and part vacation. It was wonderful. The weather…

    Oct 10, 2021

See all 3,791 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Transportation options
Convenient

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Shuttle services
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 562 guestrooms
    • Daily housekeeping
    • On the beach
    • 7 restaurants and 5 bars/lounges
    • Full-service spa
    • 5 outdoor pools

    Feel at home

    • Playground on site
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Connecting/adjoining rooms available
    • Separate bathtub and shower
    • Separate sitting area

    What’s around

    • In Zona Hotelera
    • Langosta Beach - 6 min walk
    • Tortuga Beach - 12 min walk
    • Playa Tortugas - 25 min walk
    • Costa Occidental de Isla Mujeres National Park - 33 min walk
    • Caracol Beach - 37 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Junior Suite (U)
    • Junior Suite, Ocean View (U)
    • Junior Suite Superior, Ocean View (U)
    • Suite, Jetted Tub, Ocean View (U)
    • Junior Suite (M)
    • Junior Suite, Ocean View (M)
    • Junior Suite (Superior, M)
    • Suite, Jetted Tub, Sea View (M)
    • Junior Suite (L)
    • Junior Suite, Ocean View (L)
    • Junior Suite (E)
    • Junior Suite, Ocean View (E)
    • Junior Suite Villa, Jetted Tub, Ocean View (U)
    • Suite Villa, Jetted Tub, Ocean View (U)
    • Junior Suite (B)
    • Junior Suite, Ocean View (B)
    • Superior Suite, Ocean View (B)
    • Suite, Jetted Tub, Ocean View (B)
    • Junior Suite Villa, Jetted Tub (B)
    • Junior Suite (B2C-US)
    • Junior Suite (B2C-US)
    • Junior Suite (B2C-US)
    • Suite, Jetted Tub, Ocean View (B2C-US)
    • Junior Suite (B2C-US)
    • Suite (B2C-US)
    • Junior Suite (B2C-US)
    • Junior Suite Villa, Bañera Hidromasaje, Vista Piscina (M)
    • Junior Suite Villa, Bañera Hidromasaje, Vista Jardín (M)
    • Junior Suite Villa, Jetted Tub (U)
    • Junior Suite Villa, Bñera Hidromasaje, con Balcón o Terraza(L)
    • Junior Suite Villa, Jetted Tub (E)
    • Junior Suite, Ocean View (Superior, L)
    • Junior Suite (Superior, E)
    • Junior Suite Villa, Bañera Hidromasaje (L)
    • Junior Suite Villa, Jetted Tub, Ocean View (E)
    • Suite Villa, Jetted Tub (L)
    • Villa, Jetted Tub, Ocean View (Suite, E)
    • Suite, Jetted Tub, Ocean View (L)
    • Suite, Jetted Tub, Ocean View (E)
    • Suite Villa, Jetted Tub, Ocean View (M)
    • Junior Suite (B2C CAN)
    • Junior Suite, Ocean View (B2C CAN)
    • Junior Suite, Ocean View (Superior, B2C CAN)
    • Villa, Ocean View (B2C CAN)
    • Villa Junior Suite Jacuzzi, Ocean View - Adults Only (B2C CAN)
    • Suite, Jetted Tub, Ocean View (B2C-CAN)

    What’s around

    Landmarks

    • In Zona Hotelera
    • Langosta Beach - 6 min walk
    • Tortuga Beach - 12 min walk
    • Playa Tortugas - 25 min walk
    • Costa Occidental de Isla Mujeres National Park - 33 min walk
    • Caracol Beach - 37 min walk
    • Cancun Convention Center - 44 min walk
    • Jardín del Arte - 10 min walk
    • Escenica Tower - 18 min walk
    • Museum of Popular Mexican Art - 20 min walk
    • Cancun Golf Club at Pok Ta Pok - 24 min walk

    Getting around

    • Cancun Intl. Airport (CUN) - 23 min drive
    Profile: Zona Hotelera

    Profile: Zona Hotelera

    Hotel Zone is recognized for its seaside and entertainment, and visitors here can see top sights like Aquaworld and Cancun Interactive Aquarium. This beachside neighborhood in Cancun is well-known for its restaurants and bars.

    A day enjoying the sunshine at Delfines Beach or a stroll through the natural beauty of Jardín del Arte are some ways to get to know this local area beloved for its beaches. During your visit, enjoy fun activities like excursions, along with interesting places such as Cancun Golf Club at Pok Ta Pok.

    map
    See on map
    Blvd Kukulkan, Km 5.5 Lote 6-C, Cancun, 77500, QROO, Mexico

    At a glance

    Size

    • 562 rooms
    • Arranged over 17 floors

    Arriving/leaving

    • Check-in time 4:00 PM-11 PM
    • Check-out time is 11:00 AM
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21

    Children

    • No cribs (infant beds)
    • Babysitting/childcare*
    • Free children's club

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    *See fees and policies for additional details or extra charges

    At the property

    Taking the kids?

    • Children's club (free)

    Food and drink

    • Free buffet breakfast daily
    • 7 restaurants
    • 5 bars/lounges
    • Coffee shop/café
    • Snack bar/deli
    • Swim-up bar
    • Poolside bar
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • Fitness classes on site
    • Kayaking on site
    • Playground on site
    • Windsurfing on site
    • Golf lessons available nearby
    • Golfing nearby
    • Sailing nearby
    • Scuba diving nearby
    • Snorkeling nearby
    • Water skiing nearby

    Working away

    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or town car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Luggage storage
    • Wedding services
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2012
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Terrace
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • Wheelchair-accessible path to lift

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Ceiling fan
    • Minibar
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Turndown service

    Things to enjoy

    • Separate sitting area
    • Balcony

    Freshen up

    • Partially open bathroom
    • Jetted bathtub
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Satellite TV channels

    Stay connected

    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    All inclusive

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
    Gratuities and taxes
    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
    Food and beverages
    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • In-room liquor dispensers

    Activities and facilities/equipment
    All onsite activities and use of facilities and equipment are included.

    Water activities
    • Kayaking
    • Scuba-diving lessons
    • Snorkeling
    • Windsurfing

    Land activities
    • Fitness facilities
    • Volleyball

    Lessons/classes/games
    • Aerobics
    • Water fitness

    Entertainment
    • Onsite entertainment and activities

    Not included
    • Motorized water sports
    • Scuba-diving excursions
    • Childcare
    • Spa/beauty facilities and services
    • Activities and services offered by independent operators
    • Offsite tours
    • Transportation to offsite activities

    Spa

    Renova SPA has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a spa tub and a steam room.

    The spa is open daily. Guests under 18 years old are not allowed in the spa.

    Dining

    Las Olas - This buffet restaurant serves breakfast and dinner.

    Krystal - This theme restaurant specializes in fusion cuisine and serves dinner only. Open daily.

    Isla Mujeres - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

    Tamales - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

    Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Health club
    • Steam room
    • Fitness classes on site
    • Kayaking on site
    • Playground on site
    • Windsurfing on site

    Nearby

    • Golf lessons available nearby
    • Golfing nearby
    • Sailing nearby
    • Scuba diving nearby
    • Snorkeling nearby
    • Water skiing nearby

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax is imposed by the city: MXN 26.89 per accommodation, per night

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Babysitting/childcare is available for an extra charge

    Pool, spa, and gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Guests under 18 years old are not allowed in the spa
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner.

    This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Palace Peninsula Riu
    • Riu Peninsula Palace
    • Riu Palace Peninsula All Inclusive All-inclusive property Cancun
    • Riu Palace Peninsula All Inclusive All-inclusive property
    • Riu Peninsula Inclusive inclu
    • Riu Peninsula Inclusive Cancun
    • Riu Palace Peninsula All Inclusive Cancun
    • Riu Palace Peninsula All Inclusive All-inclusive property
    • Riu Palace Peninsula All Inclusive All-inclusive property Cancun
    • Peninsula Palace
    • Peninsula Riu
    • Riu Palace Peninsula
    • Riu Palace Peninsula All Inclusive
    • Riu Palace Peninsula All Inclusive Cancun
    • Riu Palace Peninsula Cancun
    • Riu Peninsula
    • Riu Peninsula All Inclusive

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Riu Palace Peninsula All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there are 5 outdoor pools.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 4:00 PM - 11 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
    • Yes, there are 7 onsite restaurants, featuring fusion cuisine. The dining venue will be unavailable from October 25 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Marinero's (2 mi), Mextreme (2 mi), and Cocos and Grill (2.3 mi).
    • No, this property doesn't have a casino, but PlayCity Casino (9-min drive) and Dubai Palace Casino (9-min drive) are both nearby.
    • Have fun with onsite activities like kayaking, windsurfing, and volleyball. Additional recreation onsite includes aerobics . Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 5 outdoor swimming pools. Riu Palace Peninsula All Inclusive also has 5 bars and a steam room, as well as spa services and a garden.
    8.8.Fabulous.
    • 8.0.Very Good

      Overall our stay was good, but we did have some trouble with our room keys not working due to the mechanism on the door. Maintenance responded quickly but it took two tries to get it right.The hotel staff also inadvertently gave another person room keys to our room when they checked in so we had to call the front desk, notify them of their mistake, get new keys as well.

      Karyl, 7 night trip with friends, Sep 7, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The best service from all the staff, the food was delicious. The AC of the rooms wasn’t working very good

      Juan, 4 night romance trip, Aug 31, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      A

      Angel, 4 night family trip, Aug 30, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      The staff and service was amazing! Everyone was courteous and went out of their way to make sure my vacation was great!

      Antonio, 4 night romance trip, Aug 30, 2021

      Verified Expedia guest review

    • 6.0.Good

      Personnel at the front desk are very slow checking in people. I was in line for about 25 min. The moment it was my turn to check in the lady up front walked to the back and never came back to help me. Be prepared to wait a long time specially during checking times. Could’ve at least gave me notice that she was going on break or shift was over. Room sink was clogged, barely any shower lightning, shower heads are moldy and rusty. Called in for the clogged sink staff on the phone said they would send someone to check it out, never saw anyone come and see the issue. 5 days with a clogged sink. Not to mention the attitude from the room service personnel very unpleasant, along with the short menu they offer. If you stay here you’re better off eating at the restaurants in the establishment. Stay away from the room service food. Junior suite with an ocean view. Over all in my opinion I give this hotel a 2 stars.

      Jose, 5 night family trip, Aug 29, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Their food is so wonderful.

      YEN HOANG, 4 night family trip, Aug 29, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Excellent service very happy with my stay at Riu Palace Peninsula

      Sandra, 6 night family trip, Aug 28, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      The big building and beautiful design

      Saddam, 4 night family trip, Aug 28, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      My second time staying at Rui love I would certainly recommend to friends and family. Excellent location and property friendly and helpful staff

      Angella, 6 night family trip, Aug 28, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Stuff was very friendly. Is a family resort everything is close at 11:30.

      sonia, 6 night family trip, Aug 27, 2021

      Verified Expedia guest review

    See all 3,791 reviews