Hotel Castilla Real, in a shopping district, offers a warm welcome with cooked-to-order breakfast and dry cleaning/laundry services. Connect to WiFi or unwind on the terrace with newspapers and coffee.
Located just 4 mi (6.5 km) from the airport, Hotel Castilla Real offers a shuttle (available 24 hours). You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Public transportation is close by: Transportation Terminal Station is just 13 minutes by foot.
At a glance
DONE
Hotel size
24 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 1 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Discount at nearby fitness center
Working away
Meeting rooms
Conference space (904 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Banquet hall
Baroque architecture
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Optional extras
Airport shuttle service is offered for an extra charge of COP 55000 per vehicle (roundtrip, maximum occupancy 4)
Area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for COP 45000.0 per night
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Also known as
Castilla Real
Castilla Real Pereira
Hotel Castilla Real
Hotel Castilla Real Pereira
Hotel Castilla Real Hotel
Hotel Castilla Real Pereira
Hotel Castilla Real Hotel Pereira
Frequently asked questions
Does Hotel Castilla Real offer free cancellation for a full refund?
Yes, Hotel Castilla Real does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Castilla Real?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Castilla Real?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel Castilla Real?
Yes, an airport shuttle is available. The charge is COP 55000 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Castilla Real?
Check-in start time: 1 PM; Check-in end time: noon. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Castilla Real?
No, this hotel doesn't have a casino, but Rio Casino (3-min walk) and Casino Rivera (14-min walk) are both nearby.
Are there restaurants at or near Hotel Castilla Real?
Yes, there's an onsite restaurant.
What's the area around Hotel Castilla Real like?
Hotel Castilla Real is a short 4-minute walk from Victoria Shopping Mall and 10 minutes' walk from Plaza de Bolivar.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Castilla Real Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.0
Location
9.6
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was described as excellent, fabulous, and delicious. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Restaurant
Breakfast
Reviews
Verified
10/10 Exceptional
Feb 1, 2026
The whole experience was great staff very courteous room spotless great location
Would recommend and definitely will go back
Leonardo
Leonardo, 6-night trip
Verified
10/10 Exceptional
Dec 2, 2025
Everything was excellent EVERYONE was so friendly
Catalina
Catalina, 4-night trip
Verified
10/10 Exceptional
Sep 13, 2024
The staff make this place special, Amazing food ,and closed to great places.
Asdrubal
Asdrubal, 2-night trip
Verified
8/10 Very good
Jan 5, 2025
Great staff, very helpful
Leonel
Leonel, 1-night trip
Verified
10/10 Exceptional
Jul 10, 2025
Great place. Very friendly and helpful staff. They always went out of their way and were very nice. The location is perfect- right in the middle of everything but not loud at all. Really a perfect place to stay. Bed was very comfortable and room was very quiet.
Tristan
Tristan, 1-night trip
Verified
8/10 Very good
Dec 10, 2025
Overall was a nice experience and clean hotel. Staff was helpful. However, air conditioning was not cooling the room enough.
Kaan
Kaan, 2-night trip
Verified
10/10 Exceptional
Oct 26, 2024
The staff here are extremely professional and friendly. They went out of their way to ensure we had a wonderful stay.
Tracy
Tracy, 1-night trip
Verified
10/10 Exceptional
Jul 1, 2024
When we arrived late at night Pablo welcomed us in and assisted us to our room. The staff was very courteous. The hotel is elegant and clean. The breakfast and service was fabulous. Will definitely be staying there on my next trip.
Jesenia
Jesenia, 3-night trip
Verified
10/10 Exceptional
Jan 5, 2025
Staff was courteous and helpful. Property is opposite to a historical church and close to major malls.
Ajay
Ajay, 2-night trip
Verified
10/10 Exceptional
Sep 8, 2024
What is unique about this Hotel is the staff, all of them are simply amazing. You feel so comfortable since you step in the place. The food is so delicious, the rooms are very neat and clean. This Hotel has the best people working for it. Its location is near of nice places to go for a walk, to shop, bars and restaurants.
Asdrubal
Asdrubal, 1-night trip
Verified
10/10 Exceptional
Aug 3, 2024
Nayibe , the lady for the restaurant was very special, very attentive for the service and the detail, also Jose in the front service.
Diego
Diego, 2-night trip
Verified
6/10 Good
Jul 23, 2024
The hotel is in a good location. Malls, restaurants within walking distance. The staff was extremely courteous and profesional. I would not stay there again because the hotel has very few amenities. No gym or pool. If I visit Pereira again I will stay at Movich which is across the street. A little more expensive but I think it would be worth it.
Carey Eugene
Carey Eugene, 7-night trip
Verified
10/10 Exceptional
Jan 21, 2024
The management (Jimmy) is extremely helpful and courteous. Excellent communication. The building interior is very pleasant and the breakfast area is comfortable. The housekeeping staff does an outstanding job and deserves appreciation. There is a small supermarket next door and an excellent Peruvian restaurant (Cardinal) around the corner. Probably as close to the airport as you want to be. The shuttle organized by the hotel was cost effective and on time.
FRANK
Verified
10/10 Exceptional
Dec 18, 2023
Great place, great staff. Highly recommended.
Jason
Jason, 1-night trip
Verified
10/10 Exceptional
Sep 15, 2024
The only good about this hotel and make the difference is the staff
Leonel
Leonel, 2-night trip
Verified
10/10 Exceptional
Jul 8, 2023
Very courteous staff
Diana
Diana, 1-night trip
Verified
10/10 Exceptional
Jul 26, 2022
Hector and other staff are very accommodating and polite.
Hotel is beautiful, clean and bed comfy.
You can walk on Circunbalar street and find nice restaurants, bars and malls.
Hernando
Hernando, 1-night trip
Verified
8/10 Very good
Oct 6, 2025
Nice and convenient. It could improve a lot with a nice renovation and the WiFi needs to improve.
Jose Luis
Jose Luis, 3-night trip
Verified
10/10 Exceptional
Sep 26, 2024
Great Experience!
James
James, 3-night trip
Verified
10/10 Exceptional
Jun 8, 2023
Class hotel...very nice for romantic trist.
Nice, very classy hotel. Staff are classic...i felt special.
leonard
leonard, 2-night trip
Verified
10/10 Exceptional
Apr 23, 2023
Right in the center of Pereira, close to our favorite shopping center. Very friendly staff, excellent porch with a view to have your breakfast. Small hotel but you feel very comfortable and at home, great breakfast! We will be back for sure!
Sara
Sara, 1-night trip
Verified
10/10 Exceptional
Jul 29, 2022
What a great stay. Hector and other staff will ensure you leave happy and they repeatedly express that to you.
I needed a cappuccino but they do not have a espresso machine but Hector went a got it from a near by coffee shop for us a few times.
Hotel is clean and they do your laundry if needed.
Hernando
Hernando, 3-night trip
Verified
10/10 Exceptional
Jun 27, 2023
Everyone was extremely kind, polite and professional. Jorge, Jimmy, Christian, Jackeline, Andrea, etc... We'll definitely be back in the future.... Thank you!!!
Maykel & Roxana
From Florida
Maykel
Maykel, 5-night trip
Verified
8/10 Very good
Mar 27, 2026
El hotel tiene 3 pisos pero no cuenta con elevador. No solo esto, por las noches apagan la luz, las escaleras se convierten en trampa de accidentes. Aparte de esto, buen hotel.