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Elegance Playa Arenal II

3.0 star property
Hotel with outdoor pool, near El Arenal Beach

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Photo gallery for Elegance Playa Arenal II

Sun deck
Outdoor pool
Lounge
Reception
Reception
At Elegance Playa Arenal II, step into a tranquil oasis near El Arenal Beach. Relax in the garden or take a refreshing dip in the seasonal pool, while kids can enjoy their own fun time at the children's pool. With WiFi and tour/ticket assistance available, you're all set for an easy vacation.

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Non-smoking
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Seasonal outdoor pool
  • Children's pool
  • Garden
  • Front desk safe
  • Picnic area
  • Tour/ticket assistance

Feel at home (6)

  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Living room
  • Television
  • Garden

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Twin Room, 2 Single Beds

Laptop workspace, free cots/infant beds, bed sheets

Twin Room, 2 Single Beds

Highlights

Free cots/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Living room
Daily housekeeping
Laptop workspace
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Laptop workspace, free cots/infant beds, bed sheets

Triple Room

Highlights

Free cots/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Living room
Daily housekeeping
Laptop workspace
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

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About the area

Map
Carrer Girona,7, Playa de Palma, Llucmajor, 07600

What's nearby

  • Aqualand El Arenal - 5 min walk - 0.4 km
  • Port of El Arenal - 8 min walk - 0.7 km
  • El Arenal Beach - 8 min walk - 0.7 km
  • Playa de Palma - 9 min walk - 0.8 km
  • Palma Aquarium - 6 min drive - 7.3 km

Getting around

  • Palma de Mallorca (PMI) - 13 min drive
  • Palma de Mallorca Son Fuster Station - 18 min drive
  • Marratxi Poligon Station - 19 min drive
  • Marratxi Pont d Inca Nou Station - 20 min drive

Restaurants

  • ‪Club Nautic el Arenal - ‬9 min walk
  • ‪De Heeren Van Amstel - ‬14 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Bier Express Cafe - ‬14 min walk
  • ‪Restaurante del Sol - ‬9 min walk

About this property

Elegance Playa Arenal II

Elegance Playa Arenal II puts you in a great location, within a 15-minute walk of Aqualand El Arenal and Playa de Palma. Guests can enjoy the seasonal outdoor pool, and continental breakfast is available daily. A children's pool and a garden are other highlights.

Languages

English, French, German, Spanish

More about this property

VISIBILITY

At a glance

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • The check-in location differs from the property location; go to: [Hotel Palma Mazas]
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Internet

    • Free WiFi in public areas

Parking

    • No on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM

Travelling with children

  • Children's pool

What to do

  • Beach nearby

Services

  • Tour/ticket assistance

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • An outdoor pool

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • 20-inch flat-screen TV
  • Cable TV channels

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Towels

Stay connected

  • Laptop-friendly workspace

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 5 for adults and EUR 5 for children

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Meals are served at Hotel Palma Mazas, about 200 meters from the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Juan Palma Hotel El Arenal
Juan Palma Hotel
Juan Palma El Arenal
Juan Palma
Juan Palma El Arenal, Majorca
Hostal Juan Palma Hostel ARENAL
Hostal Juan Palma Hostel
Hostal Juan Palma ARENAL
Elegance Playa Arenal II Hotel
Elegance Playa Arenal II Llucmajor
Elegance Playa Arenal II Hotel Llucmajor
HELP_OUTLINE

Frequently asked questions

Does Elegance Playa Arenal II offer free cancellation for a full refund?

Yes, Elegance Playa Arenal II does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Elegance Playa Arenal II?

Yes, there's an outdoor pool and a children's pool.

Is parking offered on site at Elegance Playa Arenal II?

Sorry, there's no on-site parking at Elegance Playa Arenal II.

What are the check-in and check-out times at Elegance Playa Arenal II?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Elegance Playa Arenal II?

No, this hotel doesn't have a casino, but Mallorca Casino (16-min drive) is nearby.

What is there to do at Elegance Playa Arenal II and nearby?

Elegance Playa Arenal II has an outdoor pool and a picnic area, as well as a garden.

What's the area around Elegance Playa Arenal II like?

Elegance Playa Arenal II is a short 6-minute walk from Aqualand El Arenal and 12 minutes' walk from Playa de Palma.

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Elegance Playa Arenal II Reviews

Reviews

4.0

4.2/10

Cleanliness

5.4/10

Staff & service

3.6/10

Amenities

3.6/10

Property conditions & facilities

Reviews

2/10 Poor

Es war einfach nur dreckig. Balkon Türe konnte man nicht abschließen. Unfreundlich, einfach in nem Gebäude gegenüber geschickt wo jeder rein und raus konnte wer nur möchte. Im Hauptgebäude konnt man sich nicht hinsetzen und warten da der staub so dick war auf den stühlen.
Candy, 2-night trip

8/10 Very good

2-night trip

4/10 Fair

loud guests without assistance by hotel staff

I came to Mallorca on a layover. I know most people come here to get wasted and to be loud and party, this should stop in your hotel room though. I only had a layover here, the room above me played techno music and the room next to me had guests that kept yelling at other guests on the street. I went into the lobby, 4 times to complain about this. They helped me once and I repeatedly asked for another room. New guests kept arriving while I was complaining and the reception kept telling me they didn’t have any rooms available which proved to be wrong cause on 2 occasions guests had arrived that didn’t have a reservation to begin with. Instead of moving me to another room, which they could have easily done, I was up all night . Terrible experience....
1-night trip

4/10 Fair

Bonne situation géographique mais pas le meilleur.

Hotel bien situé par rapport à l'aéroport et la plage mais la chambre était vraiment pas top. Il y avait des fourmis dans la salle de bain et dans les couloirs (au 4ieme étage il ma semble que l'on etait) pas de pression de l'eau au niveau de la douche, ... L'accueil quand nous sommes arrivés était moyen. Les Messieurs avaient l'air au fond du seau... nous y sommes resté qu'une nuit, le temps de faire la transition avec un autre plus loin, c'était suffisant.
Edwige, 1-night trip

4/10 Fair

4-night trip

2/10 Poor

C’était catastrophique, salle état, pas de conditions pour passer une nuit tranquille, vraiment pas agréable
Leandra, 3-night trip

4/10 Fair

2-night trip

4/10 Fair

Personal ist sehr nett und wir hatten ein Zimmer mit Klimaanlage. Außerdem wohnten wir zum Glück nicht direkt im diesem Hotel sondern nebenan. Sehr herunter gekommen... Leider ist das Frühstück eine Katastrophe. Kann man gar nicht Frühstück nennen. Richtig geputzt wurde das Zimmer auch nicht aber es gab jeden Tag frische Handtücher. Im Großen und Ganzen ein ganz einfaches Hotel. Man sollte also keine großen Erwartungen haben.
4-night trip

8/10 Very good

Julissa Janeth, 1-night trip

2/10 Poor

Wir wurden in einem Nebengebäude untergebracht. Das Zimmer was dreckig und es hat gestunken. Vor unserem Fenster waren Gitter und davor lag alles voller Müll!!. Das Personal war sehr unfreundlich. Wir haben nach nur einer Nacht das Hotel verlassen und uns eine neue Unterkunft gesucht!!
2-night trip

2/10 Poor

Nothing was good. The building is very old. There is no reception you have to go to the next hotel to check in. We didn't stay there we had to book another hotel in emergency because this room wasnt secure at all.
2-night trip

6/10 Good

Hele nette en ruime kamer voor de prijs en alle voorzieningen zijn naast of vlakbij het hotel. We zijn al eerder geweest en dit jaar was het zelfs beter! Gelukkig is het heel goedkoop want het personeel is wel zeer onbeleefd, ipv ‘Good evening’ kregen we ‘Pasports Or something!?’ als begroeting. Tot 4x toe naar de receptie moeten lopen voor handdoeken omdat de schoonmakers het weghaalde en geen nieuwe brachten, personeel wilde ons nog even vertellen dan maar niet te douchen maar gelukkig ging de enige aardige jongen bij de receptie handdoeken uit een andere kamer stelen voor ons. WiFi werkte ook niet en toen een man dood ging aan een hartaanval onder ons balkon en er 3 uur een lijk lag hebben wij niks van het hotel gehoord. Dus kortom, locatie en faciliteiten prima (behalve WiFi) en personeel uitermate slecht.
VM, 5-night trip

2/10 Poor

La experiencia ha sido pésima. El hotel no tiene nada que ver con las fotos que aparecen en la web. Es un edificio antiguo, abandonado y en una zona bastante conflictiva. Las habitaciones son muy precarias, con puertas destrozadas que ni se cierran. Lógicamente ni pudimos pasar ahí la noche por lo que nos vimos obligados a reservar otro hotel a última hora. Lo único bueno ha sido el chico de recepción que intento hacer todo lo posible para reubicarnos en una habitación mejor, pero todas eran un desastre, pero aún así ha sido muy amable. Sinceramente este hotel no debería prestar servicio.
1-night trip

2/10 Poor

1-night trip

2/10 Poor

Die Unterkunft kann man weder als Hotel noch als Hostel bezeichnen!so verdreckt und schmutzig.Dieses Hotel ist überhaupt nicht zu empfehlen!
2-night trip

6/10 Good

Freundliches Personal - für 1 oder 2 Nächte Partyurlaub völlig ausreichend - man muss sich im Klaren sein, das die Unterkunft ca 3 km vom Bierkönig weg ist :)
2-night trip

8/10 Very good

Sicherheit des Balkon-Geländers war grenzwertig...
3-night trip

2/10 Poor

Avoid. Not worth of your money

Pictures don’t reflect the poor stat of the hotel, and are most likely from the other hotel with the same name, a few buildings up on the street. In urgent need for renovation to keep the minimal conditions to operate. Absolute lack of management. Total anarchy, with fights and destruction of the hotel premises. Reception is in another building without a phone line to request someone to restrain the noise and violence during the night. Obviously the poor behavior of some guest is to blame, but it’s the hotel responsibility to guarantee all guest safety
1-night trip

4/10 Fair

Dusche hat nicht funktioniert. Es kam kein Wasserstrahl aus dem duschkopf heraus, zum Glück hatte zwei Freunde von uns direkt ein Zimmer neben uns, sodass wir bei denen duschen konnten.
2-night trip

4/10 Fair

1-night trip

2/10 Poor

Ebookers sivustolla on väärä tieto! Sisäänkirjautuminen tapahtuu Elegance Playa Arenal hotellissa n. 50 metrin päässä Elegance Playa Arenal II:sesta. Sivustolla on virheellinen tieto, että sisäänkirjautuminen tapahtuu Hotel Palma Mazasissa.
7-night trip

10/10 Exceptional

De kamers kwamen niet overeen met hetgeen was geboekt. Geld moeten bijbetalen voor upgrade. Er was geen ontbijt bij inbegrepen terwijl hiervoor wel betaald was.
4-night trip

4/10 Fair

De slaapkamer was heel oud loodgieter moest komen on de douch te maken. wij moesten een haardroger gaan vragen aan de receptie. de dekens zijn van de jare 90
3-night trip

2/10 Poor

It was a very bad experience in this place. You can describe it everything but not a hotel. We have originally booked for four nights but we could not stay longer than one night. So we checked out next day (obviously we didn't get any refund) and booked in another hotel. The room was small and dirty and it smells bad (mold). The room had a balcony with a glass door which was broken, so we couldn't close at night. It was supee cold and my friend got sick. The personnel didn't really do a lot to help, for example didn't collaborate in changing the room! I think they should close this place, sleeping there can ruin your holiday and make you get sick. Even if the rent is cheap, at least it should be clean and healthy not full of mold smell, broken doors and dirty blanket.
4-night trip

2/10 Poor

Non aveva nulla di speciale... anzi, priva di: reception, portone integro, sicurezza, segnaletica indicante i piani, armadio nella camera, privacy, tappetino scendidoccia, telefono in camera. La struttura è arcaica e lo scarico del bagno costituito da una catenina ne è la prova. Pulizia camere non adeguata e sopratutto non sempre effettuata (3 volte in 7 giorni su NOSTRA sollecitazione). Personale non qualificato, incapace di comprendere la basica lingua inglese. Bar aperto fino alle 18, scandaloso a nostro avviso. Particolarità: nello pseudo-bagno in cui prevaleva l’odore di chiuso e la costante presenza di polvere, c’era una piccola finestrella che dava verso una sorta di condotto interno dell’edificio oltre il quale era persino possibile vedere con facilità l’interno del bagno della stanza accanto!!!! Unicissimi punti postivi: il receptioner italiano è apparso nettamente più qualificato ed educato degli altri; il barista era molto simpatico!
Emanuele, 7-night trip