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Room options

Standard Room, Garden View

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Suite, Garden View

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, Pool View

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Suite, Pool View

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 3 Single Beds, Garden View

  • 42 sq m
  • Sleeps 3
  • 3 Single Beds

Standard Room, 3 Single Beds, Pool View

  • 42 sq m
  • Sleeps 3
  • 3 Single Beds

At a glance

Hotel size

  • 391 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • 9 bars/lounges
  • 4 poolside bars
  • Restaurant
  • Beach bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop

What to do

  • Free beach shuttle
  • Tennis
  • Racquetball/squash
  • Mini golf
  • Snorkelling
  • Ice skating
  • Pool table
  • Private beach nearby
  • Golf lessons nearby
  • Scuba-diving nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Free beach shuttle
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Piano
  • Health club
  • 7 outdoor pools
  • Arcade/games room
  • Full-service spa
  • 4 outdoor tennis courts
  • Sauna
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Reviews

8.6

Fabulous

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Look at other options first!
Tired and average. The bedroom was a good size but its decor was tired, and the A/C sounded at times like a plane taking off. Also, the balcony door would not look! The restaurant has the feel of a canteen and the food was limited in choice and average in taste. Cats sleeping on sofas in the reception/lounge area. No late check out available! Compared to others it is lacking a lot. This was my second stay here and will be my last.
Simon, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect vacation, great hotel, amazing staff
moran, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I am going to return again
Enjoyed Everything during my stay at Sierra. So Delicious food with more variety. Clean Room enjoyed with the main pool also their was Spa included The sea is so marvelous Soho square programs overall I enjoyed every minute in my stay
Christeen, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Me and my wife has an amazing stay at Sierra resort, the resort is very clean, food is very nice with different varieties suitable for everyone, pools and activities is amazing, check-in was normal, however main restaurant team is exceptional, I wish I remember all the names but Rasha has a very warm welcome and always greet us with a smile and very friendly attitude, main pool bar team is working hard to service everyone on time even when it’s busy. Resort offers good discount for near bay restaurants which is very nice gesture from the resort, only point not happy with is from reservation team which I have informed before arrival that we are celebrating our anniversary however, there was nothing offered, even I ask to arrange something and I will pay for it, but no one reply back to me, which was a bit disappointing, however the warm welcome from other team members and the professionalism of the all team make my vacation is the best one, can’t wait to come back and meet everyone
Moataz, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

First time stay in May 2023. Overall very happy with our experience, lovely hotel, generally friendly staff that made you feel welcome. Good food choice for all sittings, beautiful beach that is defiantly worth the short trip to see. The property also has cats, which for us was a bonus.
Scott, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Look for other options first!
Very average. Nice looking hotel and decent rooms. However, the food was limited in choice and very bland to taste. I only stayed one night but was woken at 6.30 by persons in the room next door. Told reception who showed no interest at all. Had less than 24hrs at the hotel but not allowed to have lunch even though I had paid for All Inclusive !?
Simon, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dias maravilhosos
Foram dias maravilhosos. O lugar é lindo, confortável, a comida maravilhosa, funcionários atenciosos. Pretendemos retornar com certeza. Foi um dos melhores hotéis em que já fiquei na minha vida.
Henry, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Personnel peu accueillant à l'accueil précisément et nourriture assez grasse. Pour le reste, d'autres membres du personnel plutôt gentils, chambre très propre et une piscine sans bruit ni musique ni cris d'enfants très appréciable.
Irène, 1-night trip
Verified Expedia guest review

8/10 Very good

OSNAT, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mariam, 7-night trip
Verified Expedia guest review