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The Mercer

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Studio Executive | Premium bedding, down duvets, Select Comfort beds, in-room safe
Studio Premier | Premium bedding, down duvets, Select Comfort beds, in-room safe
One-bedroom Executive | Premium bedding, down duvets, Select Comfort beds, in-room safe
Studio Executive | Premium bedding, down duvets, Select Comfort beds, in-room safe

Overview of The Mercer

VIP Access

The Mercer

4.0 star property
4-star hotel with 24-hour fitness, near PMQ

8.6/10 Fabulous

945 verified guest reviews

Popular amenities

  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
  • 24/7 front desk
29 Jervois Street, Sheung Wan, Hong Kong

Room options

About this area

What's nearby

  • In Central & Western District
  • Victoria Harbour - 5 min drive
  • Lan Kwai Fong - 7 min drive
  • Hong Kong Convention and Exhibition Centre - 9 min drive
  • Kowloon Bay - 9 min drive
  • Ocean Park - 20 min drive
  • Hong Kong Disneyland - 29 min drive
  • Tai Po Old Market - 23 min drive

Getting around

  • Hong Kong International Airport (HKG) - 34 min drive
  • Hong Kong Wan Chai Station - 3 min drive
  • Hong Kong Central Station - 12 min walk
  • Hong Kong Admiralty Station - 24 min walk
  • Sheung Wan Station - 2 min walk
  • Hong Kong Station - 13 min walk


  • Cupping Room - 2 min walk
  • Jacomax - 2 min walk
  • Kau Kee Restaurant - 2 min walk
  • Lin Heung Tea House - 3 min walk
  • Shugetsu - 3 min walk

About this property

The Mercer

The Mercer puts you 5.6 mi (9.1 km) from Ocean Park. Other highlights at this upmarket hotel include a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the overall property condition and location. The property is only a short walk to public transportation: Sheung Wan Station is 2 minutes and Hong Kong Station is 13 minutes.


Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms
  • Arranged over 31 floors


  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Umbrellas


  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • 24-hour fitness centre


  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre


  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Filipino
  • Thai

Room amenities

Be entertained

  • LED television
  • Cable TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Selected Comfort mattress

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Smartphone with 4G LTE data speed, unlimited free calls and unlimited data usage
  • Free international and local calls

Food and drink

  • Mini fridge
  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.


<p>Only registered guests are allowed in the guestrooms.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Mercer Hong Kong Hotel
Mercer Hong Kong
The Mercer Hong Kong
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong Hotel
Citadines Mercer Hotel
Citadines Mercer
The Mercer Hotel
The Mercer Hong Kong
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong

Frequently asked questions

Does The Mercer offer free cancellation for a full refund?
Yes, The Mercer does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Mercer?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at The Mercer on 6 February 2023 start from €188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Mercer?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Mercer?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Mercer?
Sorry, there's no on-site parking at The Mercer.
What are the check-in and check-out times at The Mercer?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at The Mercer and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near The Mercer?
Yes. Nearby restaurants include Agnes B. Cafe L.p.g. (3-min walk), Nagahama No. 1 Ramen (3-min walk) and 築地日本料理 Tsukiji (4-min walk).
Does The Mercer have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around The Mercer like?
The Mercer is in Central & Western District, a short 2-minute walk from Sheung Wan Station and 6 minutes' walk from Soho. Travellers give top marks for the hotel's prime location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Great location with lots of restaurants around. Near the SOHO and Lan Kwai Fong and Donki where you can do late night shopping and eating. Room is clean. TV with lots of channel and you can view Netflix and Youtube on the big screen. Bed is too soft.
Candy, 1-night trip
Verified Expedia guest review

2/10 Poor view..the lay out not good. No aminites break fast room...staff not cooperative..they even did not assist to take a taxi
AlalehMozafaria, 4-night business trip
Verified Expedia guest review

8/10 Very good

James, 1-night business trip
Verified guest review

10/10 Exceptional

Large rooms, lovely environment.
Great stay - the hotel is really clean, rooms are surprisingly large, and it's good value for money.
3-night business trip
Verified guest review

8/10 Very good

kitchen was available, but calatory was not provided. if you will have small dishes in room, you had better prepare them by yourself.
1-night trip
Verified guest review

10/10 Exceptional

Small boutique hotel in great location
Small boutique hotel, great views, comfortable rooms, friendly staff, good location. Not a lot of amenities or lobby, but these are not expected from such small hotel.
Jeanette, 1-night family trip
Verified guest review

10/10 Exceptional

The property was great, a lot of food choices around. The staff was great and very friendly we had to leave our luggage there for the day.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

staffs are friendly. the room was clean. close to everything!
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified guest review

10/10 Exceptional

Great staff. Great location, nice clean room. City views.
Caliope, 1-night trip
Verified Expedia guest review