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Gardenia Resort and Spa

Family-friendly hotel in Pontianak with water park and spa

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Gardenia Resort and Spa is just 2 mi (3.1 km) from the airport and offers a shuttle at scheduled times. You can visit the spa to indulge in massages, facials, or mani/pedis, and Papyrus Restaurant serves breakfast, lunch, and dinner. Other highlights include a water park, an outdoor pool, and a rooftop terrace.

Reviews

6.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and pool bar
  • Full-service spa
  • Outdoor pool and lazy river
  • Water park
  • Rooftop terrace
  • Free theme park shuttle
  • Sauna
  • Valet parking
  • Children's pool
  • Waterslide
  • 24-hour room service

For families (6)

  • Supervised childcare
  • Children's pool
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Premium TV channels

Room options

View all photos for Premier Villa

Select Comfort beds, in-room safe, desk, blackout drapes

Premier Villa

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Select Comfort bed
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • Sleeps 2

Villa, Terrace

Highlights

Yard
Balcony
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Select Comfort bed
Rainfall showerhead
  • Sleeps 2

View all photos for Family Villa

Family Villa | Select Comfort beds, in-room safe, desk, blackout drapes

Family Villa

Highlights

Yard
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Select Comfort bed
Rainfall showerhead
Private bathroom
  • Sleeps 3

View all photos for Villa, Garden Area

Select Comfort beds, in-room safe, desk, blackout drapes

Villa, Garden Area

Highlights

Yard
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
TV
Select Comfort bed
  • 1 bedroom
  • Sleeps 2

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About the neighborhood

Map
Jl.Ahmad Yani II, Pontianak, West Kalimantan, 78391

What's nearby

  • Ayani Mega Mall - 17 min drive - 12.9 km
  • Museum Provinsi Kalimantan Barat - 18 min drive - 13.2 km
  • Gajah Mada Shopping Complex - 21 min drive - 15.4 km
  • Alun Alun Kapuas - 21 min drive - 17.2 km
  • Danau Sentarum National Park - 30 min drive - 18.3 km

Getting around

  • Pontianak (PNK-Supadio) - 5 min drive
  • Airport shuttle (surcharge)
  • Free theme park shuttle

Restaurants

  • ‪RM. Siang Malam - ‬3 min drive
  • ‪Papyrus Restaurant - ‬1 min walk
  • ‪Bebek Boedjang - ‬9 min walk
  • ‪Gardenia Resort and Spa - ‬1 min walk
  • ‪Rumah Makan SUIB 3 - ‬12 min walk

About this property

Gardenia Resort and Spa

Gardenia Resort and Spa is just 2 mi (3.1 km) from the airport and offers a shuttle at scheduled times. You can visit the spa to indulge in massages, facials, or mani/pedis, and Papyrus Restaurant serves breakfast, lunch, and dinner. Other highlights include a water park, an outdoor pool, and a rooftop terrace.

At a glance

DONE

Hotel size

    • 47 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1 PM; Check-in end time: 11:30 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Supervised childcare
LOCAL_PARKING

Parking

    • Onsite valet parking (fees apply)
    • Onsite RV/bus/truck parking (fees apply)
DONE

Transfers

    • Airport shuttle at scheduled times*
DONE

Offsite

    • Free theme park shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Water park access
  • Children's pool
  • Lazy river
  • Free theme park shuttle
  • Playground
  • Supervised childcare
  • Children's menu

What to do

  • Shopping
  • Fishing
  • Ecotours nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool umbrellas

Facilities

  • 36 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
  • An outdoor pool
  • Water park
  • Full-service spa
  • Lazy river
  • Sauna
  • Massage/treatment rooms
  • Waterslide

Room amenities

Be entertained

  • 25-inch TV
  • Premium satellite channels
  • First-run movies
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Select Comfort mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Aruna Spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna.

Dining

Papyrus Restaurant - Overlooking the garden, this family restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Parking

  • Valet parking is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Gardenia Pontianak
Gardenia Resort
Gardenia Resort Pontianak

Frequently asked questions

Is there a pool at Gardenia Resort and Spa?

Yes, there's an outdoor pool and a children's pool.

Is parking offered on site at Gardenia Resort and Spa?

Yes, there's valet parking on site (charges apply). RV/bus/truck parking is available.

Is airport shuttle service offered by Gardenia Resort and Spa?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Gardenia Resort and Spa?

Check-in start time: 1 PM; Check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at Gardenia Resort and Spa and nearby?

Have fun during the warmer months with activities such as fishing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Gardenia Resort and Spa also has a lazy river and a sauna, as well as a picnic area and a garden.

Are there restaurants at or near Gardenia Resort and Spa?

Yes, Papyrus Restaurant offers garden views.

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Reviews

Gardenia Resort and Spa Reviews

6.0

Good

4.8

Cleanliness

6.0

Location

5.4

Staff & service

4.8

Property conditions & facilities

Reviews

6/10 Good

Keluarga

WC nya kotor

4/10 Fair

Fine for a one night stopover as close to airport

Not ideal, but at 5 mins from the airport it worked for us as we were only there a night and had a very early flight the next day. I wouldn't recommend staying any longer though. Had a massage at their spa, which left my back and legs quite badly bruised and quite painful, which was a bit odd. Never experienced that before.

8/10 Very good

pleasant